UNOde505 reviews
This score is based on 5 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.A rough start, then a proper apology
My daughter popped in to browse some jewellery and came out looking really deflated. At first I wondered if she’d simply caught someone on a bad day, but the way she was spoken to made her feel like she didn’t belong in the shop. We’ve had mixed service elsewhere too, so I try not to jump to conclusions. Still, staff should make people feel comfortable, full stop. I do appreciate that, after we raised it, the manager listened and apologised. Hopefully it leads to better training, because nobody should leave a shop feeling small.
Great ring, missing bangle
Three cancelled payments later, I was staring at my phone wondering whether buying that lovely ring in Seville had been a lucky one-off. I’d spotted the 30% sale while wandering around there last week, and honestly, the ring is gorgeous. Back home, though, ordering the matching bangle became a bit of a circus. After three days they blamed a ‘glitch’ and said they’d process it. Fair enough, but I’ve still had no order number, tracking, or proper update. So my initial doubts haven’t exactly gone anywhere.
Lovely pieces, sketchy refunds
I first spotted a delicate gold necklace in a little boutique — a friend had tipped me off — and I was tempted but a bit wary because I'd read comments about returns. Still, I bought it and honestly, the piece is lovely; I wear it all the time and it hasn't lost its charm. My doubts eased about the quality but not completely about support. I returned another item once, got a credit notice, yet the refund never reached my card and the company barely replied, so I had to involve my bank. So yes, beautiful jewellery and good value, just be careful ordering online — shop in person if you want peace of mind.
Sorted in the end, but what a faff
it was eventually sorted and I’m relieved, but getting there was a proper faff. I ordered a bit of jewellery, paid, got a tracking number and four days later it said delivered — but I never saw it. Spent ages calling, WhatsApp-ing and emailing, dozens of messages and a few angry-ish calls. They did answer once and said they’d look into it, then went quiet for days. I kept trying and eventually they came back, traced it and re-sent the item. My wife actually has a few pieces from them already and they are nice, so I kinda wanted to trust them. Still, the silence and the not-picking-up was annoying and could have been handled way better. Anyway, grateful it ended up okay, just warning that if something goes wrong be prepared to chase. Could’ve been quicker, but pleased with the final outcome.
Looks nice, poor follow-up
don't expect decent aftercare. I bought a pricey necklace in July and wore it almost every day — to work, on weekends, the lot. The chain and clasp were fine and it looked the part, but by November the central stone had come loose and eventually fell out. I sent photos and receipts to customer care and kept getting asked for the same info I’d already provided, so it felt very automated. They said they'd replace it free of charge, I asked how that would happen and then radio silence for three weeks. So, not perfect — the piece itself was okay while it lasted, but durability and support let it down.
About UNOde50
UNOde50 is a Spanish jewellery brand and retailer known for contemporary designs in silver-plated metal and related accessories. The range typically includes bracelets, rings, necklaces and earrings, often characterised by handcrafted-style finishes and bold forms. The brand serves customers looking for fashion jewellery for everyday wear and gifting, with collections aimed at both women and men. UNOde50 products are sold through branded stores and online channels in multiple international markets.
This information is based on publicly available data and is provided for orientation purposes only.
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Categories UNOde50
Online shopping | Jewellery Reviews & Customer Experience
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Last update: September 2026
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Review with most votes
Sorted in the end, but what a
it was eventually sorted and I’m relieved, but getting there was a proper faff. I ordered a bit of jewellery, paid, got a tracking number and four days later it said delivered —... Read onBy: Turner