Victorian Plumbing Reviews

: 23
78% Would buy here again

Most relevant positive review

  2024-06-04
Replacement order for a bathro
I just wanted to say how impressed I am with the customer service at this company. Even though th...Read on
P. Owen

Most relevant negative review

  2024-04-20
Bathroom purchase, wrong item
I recently bought something for my bathroom from this company, but they sent me the wrong size si...Read on
Andy

Review with most votes

  2019-04-11
Excellent products, no price i
..Very good fittings, this is not just being a buyer of bath room fittings . Whenever I see these...Read on
Beth

Reviews (23)

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    Would buy here again
    Overall

    Shower kit

    Stay away from this company. They advertise their products as high quality but it is all cheap plastic. I've ordered products for £1300 and had to return 1 item which wasn't even opened. I took the photos before I sent it back and it was all in original packaging. They are saying that the return arrived damaged although they've provided the photo of the item in the box when it's arrived and there is no sign of damage. I only found out now that it's a regular practice of this company as they re-pack and resell the products so very likely that my item was absolutely fine but they are trying to make extra money by not processing refunds. Very disappointed. I regret buying from this company and will never recommend it to anyone .


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    Would buy here again
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    Bathrooms

    I am so disappointed with this company. I have ordered thousands of pounds of their products and after sending 1 item back, unopened, I am still waiting 2 months later for a refund of £49.95. I have contacted them several times via email with the standard response of we are currently very busy, please be patient. To add insult to injury it cost me £9 to have it sent back recorded delivery to make sure they received the product. Buyers beware, products are good but if you need a refund, do not hold your breath.


  • Ordering

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    Pricing

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    Would buy here again
    Overall

    Excellent products, no price issue

    ..Very good fittings, this is not just being a buyer of bath room fittings . Whenever I see these items I appreciate Victorian for nice collection.
    Showers, basin ,taps and vanity unit , everything is perfect and price is very much acceptable.

    I am so disappointed with this company. I have ordered thousands of pounds of there products, and after sending 1 item back, unopened. I am still waiting 2 months later for a refund of £49.95. I have contacted them several times via email to the standard response of we are currently very busy, please be patient. To add insult to injury it cost me £9 to have it sent back recorded delivery to make sure they received the product. Buyer beware, Products are good but if you need a refund do not hold your breath.


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