Viofo2 reviews
This score is based on 2 genuine reviews submitted via BritainReviews since 2026.
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Pulling into the car park, I realised my ancient dashcam had finally packed in — the LED wouldn’t even blink. I’d been meaning to replace it for ages because I do a lot of driving for work and needed something reliable, not another faff after a bad swap last time. I emailed Viofo support on a whim, honestly expecting the usual runaround since the model was discontinued and out of warranty. Instead they came back within a day, really listened, and kept checking in while I weighed options. That responsiveness was the thing that stood out — quick replies, practical advice, and they even suggested a modestly cheaper replacement that actually fits my needs. It felt like someone doing the right thing, not just ticking boxes. I’m relieved and a bit chuffed; the new camera’s doing the job and the whole process was smoother than I’d dared hope. Small details, like follow-up notes, made the difference.
Small victory thanks to Josie
Funny little story — I bought a new car and realised my dashcam needed a new adhesive pad. Their site sells replacements for £4.99, which felt a bit steep just because I changed windscreens, so I called. Josie was the person who dealt with me and she was patient and sensible; at first she pointed me to the online listing, but after I explained she made an exception and posted two stickers to me. That extra step really made a difference — saved me faffing and felt like decent customer care. I'm glad it worked out, though I still think charging for a single pad in that situation is a bit tight; I'd have paid a quid or two, not nearly five. Overall pleased and thankful for the help, just hope they rethink the replacement policy so others don't have to argue to get a simple fix.
About Viofo
Viofo is a consumer electronics brand associated with vehicle dash cameras. Its product range includes front-facing and dual-channel dash cams, often supplied with mounting accessories and power cables. Viofo models are typically sold through online retailers and aimed at private motorists and drivers seeking in-car video recording for everyday driving and incident documentation. Some devices support features such as GPS logging and optional rear-camera connectivity, depending on the model.
This information is based on publicly available data and is provided for orientation purposes only.
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Online shopping | Electronics Reviews & Experiences
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Last update: March 2026
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