VISUAL CLICK - Overall Rating based on 19 reviews
Featured Reviews
Reviews (19)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Glasses order
I originally thought my glasses would arrive on the 2nd of April, but turns out they had to be ordered from the manufacturer and won't be here until the 16th of April. I had to wait way longer than expected and could have gone elsewhere if I had known earlier. It's pretty poor customer service not to be honest about that sort of thing.
3 glasses order
I registered on the website, but there was a mix-up with my address in the system, causing a delay of about 3 weeks for my order of 3 glasses to be delivered. It wasn't perfect, but I decided to give it 4 stars because I was able to pay in cash upon delivery, which was great. The glasses arrived in excellent condition and are definitely the real deal. I'm really pleased with my purchase and will definitely be shopping here again. Thanks!
Glasses with prescription
I recently got myself some new glasses from this place and I must say, it was a pretty good experience. They actually spotted a mistake on my prescription and informed me about it, which meant the delivery took a bit longer. But I'm grateful that they take the time to check everything carefully. The glasses arrived shortly after and they were top quality. All in all, my experience with this company was excellent.
Rapid delivery, excellent customer support
My experience with this online retailer was absolutely brilliant. I ordered a pair of glasses and was really pleased when they turned up earlier than I thought they would. The customer service team were so helpful and gave me all the info I needed. I was really impressed with how well everything was done, so I can't fault them at all. I'd definitely recommend this online retailer to anyone looking for top-quality eyewear.
Sunglasses purchase
I recently bought a pair of sunglasses, and I've had a pretty bad experience with it. After I placed my order, I got an email saying that the item was out of stock. But even though I was told that, my credit card was still charged straight away. It's been 3 weeks now since I paid, and I haven't heard anything more about when my order will arrive. I emailed customer service a week ago, but haven't had a reply yet. I've also been trying to call them every day, but no one picks up the phone. This lack of communication and not getting any responses has made me really disappointed and frustrated. I wouldn't recommend this company to anyone based on my experience.
Quick delivery and high-quality product
I was really pleased with how quickly my package arrived and with the product itself. It was exactly what I expected - top quality and genuine. I'll definitely be using this service again and have already told my friends about it. I got my order in less than a week, which was faster than I thought it would be.
Ray-Ban sunglasses
I ordered these sunglasses over the Bank Holiday weekend and they arrived really quickly on Tuesday morning. The quality is really great and the price is unbeatable. I would definitely recommend them to anyone looking for a stylish pair of shades.
Glasses order with prescription, thinning, and blue light filter
I bought some glasses with prescription, thinning, and blue light filter but I only got frames with trial lenses. I waited for 3 weeks before my order arrived, but it was wrong. I tried to get in touch with the company in different ways, but all I got was a standard reply telling me to check with the warehouse. Not great service at all, I wouldn't suggest them to anyone.
Contact lenses purchase
I recently bought some contact lenses and I have to say, I was really impressed with the whole experience. The ordering was easy, the service was great, and the prices were really competitive. I got my order really quickly and even got a bonus gift of contact lens solution. I'm really thankful for the amazing service and the careful attention to everything.
Custom-made contact lenses
I've actually bought custom-made contact lenses from this store twice. They always managed to deliver on time, and the shipping through GLS from Spain only took about a week each time. I would definitely suggest checking out this store, it's well worth it. Cheers!
Affordable prices, quick delivery, wide selection, multiple payment options
The prices were really good, it was difficult to not buy more things. The delivery came really fast, and there was such a wide range of items for all tastes, I was impressed. The different payment options also made buying things easy and convenient. I would definitely suggest giving them a go!
Faux sunglasses purchase
As someone who likes to be careful with what they buy, I make sure to get my hands on real, top-notch products from trusted sellers. That's why I was really let down when I found out that the sunglasses I bought from VISUAL CLICK were fake. Even though they said they were the real deal, a fast look on the proper websites of Luxottica brands like Prada, Tom Ford, and Dior showed that VISUAL CLICK wasn't one of their authorised sellers. That's just not right, and I wouldn't recommend anyone to buy from them.
Sunglasses
I bought a pair of sunglasses from this shop not long ago and I have to say, I'm really pleased with them. The customer service was excellent - they answered my questions quickly within 48 hours. The delivery was super speedy too, I got my order in just 4 days. The quality of the item is fantastic, I'm really happy with what I got. And the price was good, I felt like I got a good deal on my PRADA sunglasses. Overall, I'm a satisfied customer and would definitely recommend this shop to others.
Sunglasses purchase
I bought a pair of sunglasses from this website recently and I have to admit, I was really impressed with how good they were. There were loads of different brands to choose from, so I managed to find exactly what I wanted. The delivery was quick and the sunglasses arrived in top-notch condition. All in all, I'm super happy with my purchase and I would definitely suggest this company to anyone else looking for some cool shades.
Inexpensive sunglasses
I discovered these sunglasses that were loads cheaper than in Australia. I was a bit concerned that the shipping would drag on for ages, but it only took three weeks. Absolutely loving the sunglasses!
Sunglasses purchase
I was really pleased with how fast my sunglasses arrived - they were just what I wanted and the quality is fantastic. Ordering them was simple and the price was fair. The service I received was excellent, so I'm definitely a happy customer.
Unreceived sunglasses
I'm really disappointed with how things have gone with this company. I bought some sunglasses, but they never turned up. UPS says they've been delivered, but there's no proof anyone signed for them or showed ID to get them. I've tried to contact the seller, but they've only sent me unhelpful emails. It seems like they've taken my money, plus the extra fast delivery fee, and not given me what I paid for. It feels like I've been robbed.
New glasses
I ordered some new glasses from this website but they haven't turned up. They keep telling me they've given me a refund but I haven't seen anything come through. It's dodgy, wouldn't trust them - sounds like they're trying to nick your details.
Sunglasses purchase
I just bought a pair of sunglasses from this company, and I have to say, the whole experience was really good. Ordering the sunglasses was simple and easy to do. They arrived in perfect condition within a week of me placing the order. The price was fair and competitive compared to other shops I'd looked at. All in all, I'm happy with my purchase and would definitely think about shopping with them again in the future.
Review with most votes
Unreceived sunglasses
Read on