Vivaia Reviews
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Adjustable slides in hot pink
After checking out Vivaia's stuff for more than a year, I eventually bit the bullet and bought the new adjustable slides in a striking hot pink shade. I was really into the whole sustainable thing and was actually pretty impressed by how comfy they turned out to be. Sure, the first pair I got was a tad too big, but sorting out the return was a breeze and the customer service was top-notch. Got my replacement pair quick as a flash and I'm absolutely chuffed with them. I can't rate Vivaia and their products highly enough for their quality, comfort, and outstanding customer service.
Versatile shoes for casual and dinner outfits
I recently bought these shoes and I was really impressed by how much support they gave to my knee and high instep. They are great for both travelling and everyday wear.
Best shoes purchase
Vivaia has a really great range of shoes that are stylish and super comfy. Their customer service team is brilliant, they're always on hand to help with swaps or speedy deliveries. Vivaia definitely puts customer satisfaction first. I really like how they keep growing their range, even adding choices for girls so I can match shoes with my daughter. Keep it up, Vivaia!
Sandals, variety, fit perfectly
I recently bought a pair of sandals from this website, and I must say, I was really impressed with the service. The sandals arrived quickly and were packed nicely. Not only are they beautiful, but they fit me perfectly, which can be tricky as I have different foot issues to consider. I was glad to see they had plenty of sizes to choose from, especially in larger sizes that can be a bit scarce in women's styles. They had such a good selection that it was hard for me to pick just one pair to buy. Overall, I would definitely recommend this website to anyone after stylish and comfy footwear.
Multiple pairs of shoes
I've bought loads of shoes from this shop and I must say, I'm really impressed. The sizing is spot on and the shoes are super comfy. Normally I'm a size 37 in other brands, but I went half a size up like they suggested for this brand and the shoes fit me perfectly. The colours are bright and beautiful, and I've had lots of nice comments on them. I've got 4 pairs now and I adore them all. Definitely suggest checking them out!
Sandals and courts purchase
I recently bought some sandals and courts from this brand. The sandals were really nice, but they turned out to be too narrow and the ankle fastening was too short. I also got a pair of blue courts that looked great, but the heels were just too high for me. In the end, I had to return both pairs, which was a bit of a letdown.
Round-Toe Flats
I recently bought a lovely pair of Round-Toe Flats and I have to say, I am over the moon with my purchase. They fit like a dream, look really stylish, and are so comfortable. I can wear them all day long without any aches or pains. I'm really impressed with the quality and definitely think they're worth recommending to anyone in search of chic and comfy shoes.
Super comfy shoes
These shoes are absolutely amazing! I bought them because I wanted something cheaper than my other shoes, and I was not let down. They are incredibly comfy, much more than my other shoes. I will definitely be getting another pair!
Comfy and stylish shoes
These shoes are seriously comfy and they look amazing. Normally I have problems with heels, but these shoes didn't hurt my knees or feet at all. They were a bit on the large side, but I think that's just because everyone's feet are different sizes. Overall, I really love these shoes!
Red, Square Toe Mary Janes
I recently bought a pair of red square toe Mary Janes and I have to say, I absolutely adore them! The initial pair I got was a bit too small, so I had to send them back for the next size up. It did take a couple of weeks for the new pair to arrive, but once they did, they fit perfectly. The return process was straightforward, as UPS collected the package, and there were no extra costs or fees to exchange for the right size. These shoes are not just comfy but also really stylish. I'll definitely be getting more of them in the future.
Shoes purchase
I recently bought some shoes online - a pair for walking, a mesh pair for hot weather, and a pair with a square toe. Unfortunately, two of them didn't fit right, with a big gap at the back. The third pair fit okay, but the arch support was uncomfortable. The delivery also took a long time because they came from overseas. When it came to trying to return them, even though the website said returns were free, I was only offered a credit note for the full price or a smaller refund back to my card. The refund ended up taking longer than I thought, around a month. The whole return process was a bit of a pain too, having to ask for a label and give a tracking number for the parcel. All in all, not the best experience, especially with the returns policy.
Shoes purchase
So, I bought these really cute shoes from this absolutely amazing shoe brand. And you know what? They're incredible! The quality is top-notch and the service is absolutely fantastic! I had a little issue with the size, but when I reached out to them, they were so quick to assist me and sort everything out. They genuinely care about their customers and ensuring everything is perfect. I'm excited to receive my new shoes and wear them wherever I go!
Pointed toe shoes, returned for uncomfortable fit
This company definitely deserves a full 5-star rating because their customer service is absolutely top-notch. I had to return my shoes because the pointed toes were way too long and uncomfortable, but the whole process was incredibly easy and didn't cost me a penny. The shoes themselves were really stylish and clearly well-made, so it's a shame they just didn't fit properly. The team was super friendly, helpful, and genuinely caring every step of the return journey. Big thanks to all of them!
Sandals purchase
The buying process at this company was so smooth and easy. I really liked the website, it was easy to use and the product descriptions were clear. But I do wish they had more info on sizing, especially for the European sizes. The shoes I got were a bit bigger than I expected, which was a bit disappointing. But the sandals were really good quality and exactly what I was looking for. The only little issue was that my package got stuck in China for a bit, so there was a delay in getting my order. Overall, I had a good time shopping with this company.
Comfortable, true to size shoes
This is the 5th time I've bought shoes from this company and I have to say, I'm really impressed with how good quality and comfy their footwear is. The shoes are the right size and super comfy even if you wear them for ages. I've also noticed that the delivery service they give is quick, which is always handy when you're ordering online. However, on my last few orders, the packaging wasn't as nice as it used to be. The box was a bit flimsy, the paper was all crumpled, and there was even a sticker missing. It might be a small thing, but I think paying attention to little details matters, especially for a brand that's all about quality and keeping their customers happy. Overall, I'm still really pleased with my buys, but I hope that they'll sort out these packaging issues in the future.
Super comfy shoes
I am absolutely loving my new shoes! They are super comfy and really stylish. The customer service team were amazing when I needed to swap them for a different size. I'm now a big fan of this brand and will definitely be recommending it to all my friends.
Comfortable and stylish shoes
I absolutely love these shoes! The loafers I purchased are incredibly comfy, like walking on a cloud. They've become my go-to shoes for work because they're so reliable and comfortable. I recently got a pair of their sandals as well, and they are just as fantastic. Every time I wear my new shoes, people always ask me where they're from because they go so well with any outfit. I can definitely see myself buying more in the future!
Size 11 shoes
I'm really pleased with these shoes! The material is great, it's super comfy and versatile. I have kind of wide feet, so it's usually hard to find shoes that fit nicely, but these ones in size 11 are spot on. Can't wait to check out more styles and order some more soon.
Claire Walkers order
I stumbled upon these shoes made specifically for people with bunions, and they immediately caught my eye. Having struggled with bunions from years of wearing high heels, I felt compelled to give them a try. I decided to order a pair of Claire Walkers in my usual size, and I was pleasantly surprised when they arrived in less than a week. The packaging was impressive, and I was delighted to find that they even came with reusable shoe trees to help them keep their shape. As soon as I put them on, I could tell they were the perfect fit. There was no uncomfortable "breaking-in" period; they were comfortable right from the start. What I particularly love about these shoes is how versatile they are - perfect for dressing up, but also supportive enough for a full day of walking. Not only are they practical, but they're also cute. I'm already thinking about ordering another pair in a different style!
Aria 5
It took 2 weeks to arrive to London, quick enough. But then the “true to size” were not true to size so I had to change my size 7 to size 8 (never wore a size 8…). Customer service were supper quick to send labels and 2 weeks later I got new size. Unfortunately size 7 was too small and size 8 was enormous. I politely asked for a refund(and labels for return) . This is where it goes to scam.
They tried to convince me to keep the shoes if I write a good review - they would refund me some money.
Then they will give me £25 back (order was around £140) to keep the shoes.
When I declined both options they said “wait 24 hours” and stopped replying to any of my messages.
So if you wish to return the goods you bought from them - you can’t. Proper scam!
Review with most votes
A pair of shoes from VIVAIA
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