Waitrose Florist - Overall Rating based on 50 reviews
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Medium Roses & Sweet Peas Bouquet
Roses were almost withered when dilvered with flower heads drooping. Very disappointing, not worth the money.
Bag with ribbon spring flowers Valentines
My husband bought this bag of flowers which contained ranaculas, hyacinths, roses, narcissus and eucalyptus. It was beautiful, bought from Waitrose store even the shop assistant commented how lovely it looked. Imagine my disappointment when 3 days later they were dead. Daffodils bought for £1 on the same day are still beautiful today. Moral don't spend money on
My son bought me a bouquet of floweres from our local Waitrose store for Mother's Day, consisting of cream and liac coloured roses and freesias. My favourite flowers! Unfortunately, Like Mrs Spink, I was disappointed and quite upset when the liac roses all died, bar one, within 4 days. The cream ones never looked their best with outer leaves turning brown within a day and they are now dead. I have bought simple bunches of roses from Morrisons for £2.50 which have lasted far longer! This is the second timet that I have been very disappointed with flowers bought from this Waitrose store.
Bucket spring bulbs
Very, very poor. Nothing like website picture. Contacted customer services who agreed the photo of lack of bulbs and display was poor. Replacement duly sent of scented spring posy in a jug. Very poor and sparse. Tulips gone over and bruised. Will most definitely not be using Waitrose flower service again.
Quite a few !!
The only problem with Waitrose flowers is the terrible YODEL so called delivery service, it's not just the flowers, it's wine and whatever you order, I don't blame Waitrose at all, but suggest they change from YODEL.
Delighted to receive Luxury Pink Rose Gift from daughter an hour ago. Unfortunately the Pink Marc De Champaign Trufflles included with the gift passed Best Before Date. Contacted 0800 188 881. Told sorry nothing they could do about it. Blamed it on temporary staff. Suggested I tried emailing company, hence this message.
Alstroemerias letterbox
I tried on 29 December to order letterbox alstroemerias for my friend in Scotland. Having gone through the order process I learned that flowers cannot be delivered to my friend’s postcode. Very disappointing and frustrating. Perhaps the system could be updated to identify that problem at the beginning rather than the end of the order.
Autumn bouquet
Very disappointed - ordered as a gift for a colleague's birthday.
So overpriced for what I received...8 flowers which weren't fresh. Ended up going to Sainsbury's and getting twice as many flowers for half the price.Bouquet flowers
My son sent me a photo of the bouquet and I must say for the price paid I would have expected a better show. I chose the roses and sweet pea .
Never again
I ordered a bouquet to be sent to my sister for her sixtieth birthday. It did not arrive until lunchtime the following day, and in very poor condition - petals falling off the roses, and brown at the edges.
Customer services, to be fair were sorry and pleasant, and have arranged for a replacement bouquet to be sent, but as they will be going by the same courier (Yodel), I rather suspect the same thing will happen again.
They rather ruined a special day, as she had been told to look out for a surprise.
I shan’t use them again, and would advise everyone to avoid them.Waitrose Flowers Awful service and delivery
Order never turned up, customer services very unhelpful and poor attitude, flowers which should be on bud were delivered 3 days late in full boom - awful and still waiting after 3 days for a manager response !!
Such a gorgeous flowers
My grandmother was ill so i ordered some flowers from here. but the first time, i really love the range of flowers they have. They sell world's most beautiful and gorgeous flowers. Also, they have every kind of flower for every kind of occasion. Thir presenting was extremely good, i am satisfied with the services and also i loved that i can get the fresh, beautiful and unique flower bouquet at my hone without moving a single bone.
Myself and a group of my colleagues ordered what we thought was a bouquet of flower for our ward sister. being front line workers who don't earn a fortune we thought buying from Waitrose we'd get a quality product. How wrong we were, what a rip off you should be ashamed of yourselves. if there were ten pounds of flowers there it would have been a miracle. we'd have been better off going to Tesco's and getting a bunch of flowers for fifteen pounds. We received a small bunch of flowers one of which was dead. absolutely appalling not to mention embarrassing for us giving them as a gift, it looked like we couldn't be bothered. How dare you, we wont be buying from you again nor will we recommend you for flowers to anyone in the future.
Review with most votes
Such a gorgeous flowers
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