Wentworth Wooden Puzzles2 reviews
This score is based on 2 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Gift mix-up and loose jigsaw pieces
no gift options, slow delivery, that sort of thing. Turns out some of that worry was spot on, and some of it wasn’t, so here’s how it went in plain terms.
A puzzlingly good fix
the wood, the printing, the feel of the pieces — all very satisfying. There was one hitch, a single piece gone missing, which I suppose happens. Slightly annoying, but not the end of the world.
Customer service handled that really well. I emailed them, got a prompt, polite reply and a choice: swap the whole thing or send the missing piece. I chose the latter. It took a couple of weeks — yes, a couple — but the replacement arrived neatly packed in its own small box, tissue inside, tidy. Opening it actually felt like unwrapping something thoughtful; I was surprised, genuinely. The new piece slotted in perfectly, like nothing had happened.
So overall I'm content. A few niggles (site navigation, postage, wait time) but the product quality and the way they fixed the problem redeemed it. Mildly critical but honest: I’d buy again, though maybe not in a hurry.
About Wentworth Wooden Puzzles
Wentworth Wooden Puzzles is a UK-based puzzle company specialising in wooden jigsaw puzzles. The range includes themed designs and puzzles made with distinctive, irregular “whimsy” piece shapes. Products are aimed at adult puzzlers and gift buyers, with options available across a variety of piece counts and image styles. Wentworth Wooden Puzzles sells puzzles directly to consumers via its website and through selected retailers.
This information is based on publicly available data and is provided for orientation purposes only.
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Online shopping | Office, Hobby & Party Reviews & Experiences
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Last update: April 2026
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