XY LONDON Reviews

: 5
40% Would buy here again

Spotlight: What are our customers saying?
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T
Tracy
Hello XY ,you can find my record in your list. But I was very disappointed last time when slightly damage sole product delivered to me ,that is also late by schedule. I have been your customer si...Read on
W
Whitney
I’m not happy,l bought some orange flat sandals a few days ago and they arrived today which is fine.But l opened the package and as soon as l was about to try them on the heel came off and I paid £...Read on
K
Ky114sr dunsford
I am trying to get a response from this company re shies I returned 5 weeks ago I have proof of postage and have emailed them several times still no reply or refund..when I looked at my pay pal ac...Read on
L
Lesley strange
Quick delivery however buckles in different places so odd shoes. Tried phoning, 2 emails no reply sent them back and have asked for all p and p to be refunded but they have just refunded price of...Read on
D
Davies
Awfully disappointed in this company charged me. For the boots I ordered and then sent a Completly different type of cheaper boots no phone lines to complain or sort the matter out. Have emailed ...Read on

All reviews (5)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Need some attention

    Hello XY ,you can find my record in your list.
    But I was very disappointed last time when slightly damage sole product delivered to me ,that is also late by schedule.
    I have been your customer since 2016..More then 17 purchased from you.
    Please take care of this.
    I have never been complain about quality earlier buy this time, yes I had.


  • Ordering

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    Pricing

    Delivery

    Would buy here again
    Overall

    Flat sandals

    I’m not happy,l bought some orange flat sandals a few days ago and they arrived today which is fine.But l opened the package and as soon as l was about to try them on the heel came off and I paid £19.00 for that now what am l supposed to do my money just gone like that.Honestly l’m disappointed smh


  • Ordering

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    Would buy here again
    Overall

    Shoes

    I am trying to get a response from this company re shies I returned 5 weeks ago I have proof of postage and have emailed them several times still no reply or refund..when I looked at my pay pal account the money was pas to a company called Allsole ...have now emailed them still waiting on response..????


  • Ordering

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    Pricing

    Delivery

    Would buy here again
    Overall

    Silver buckle shoes

    Quick delivery however buckles in different places so odd shoes. Tried phoning, 2 emails no reply sent them back and have asked for all p and p to be refunded but they have just refunded price of shoes so out of pocket as I have still paid for delivery and return postage. So bad and no customer service, no reply to anything.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Boots XY LONDON

    Awfully disappointed in this company charged me. For the boots I ordered and then sent a Completly different type of cheaper boots no phone lines to complain or sort the matter out. Have emailed but awaiting a response but nothing. Please avoid this company will never order again and will advise all relatives and friends not to bother.


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