XY LONDON - Overall Rating based on 28 reviews
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Lemon yellow shoes for wedding dress
I was really happy with the fast service from XY LONDON because they sent out my order on the same day and it arrived quickly the next day. But, I was a bit let down when I saw that the colour I expected to be ivory was actually a bright lemon yellow. It didn't go with my ivory wedding dress at all and it caused me a lot of hassle. Even though they were quick with the delivery, getting the colour wrong really affected how happy I was with the whole buying experience.
Glittery shoes
Oh my gosh, I was really scared that I wouldn't be able to get the sparkly shoes I wanted because the website was being so annoying and not showing me the pictures properly. But I didn't give up, and eventually managed to buy them, and oh my gosh, they are so cute and comfy! And they were really cheap as well, which is great for my pocket money. The best part was that they arrived really quickly, so I could wear them to my friend's birthday party. I'm so impressed, and I can't wait to tell my friends all about them!
Cute styling, good packaging, fast delivery
I've been a loyal customer of this company for a few years now and I have to say, I'm really impressed. The cute styling of their products is what initially drew me in, but I keep coming back for more because of the great value for money. The packaging is also top-notch, adding an extra touch of luxury to my purchases. And let's not forget about the delivery - fast and reliable every time. I highly recommend this company and their products to anyone looking for stylish items at a great price.
Gorgeous heels, comfortable fit
I absolutely love the heels I bought, they're gorgeous and fit like a dream. So comfy! I would suggest getting some gel pads for the balls of your feet though, as the heel doesn't have much padding there. The delivery was quick and the package was packaged really nicely.
Black knee high boots purchase
I recently bought a pair of black knee high boots on the 25th of November, but I have to say I'm really disappointed with the service I've had. I paid for the order but didn't get any confirmation or dispatch email. When I asked about my order, I was told it had already been delivered, which was news to me because I hadn't received anything. Even after trying to contact customer service several times, I still haven't got a satisfactory response or a solution to my problem. I'm not just frustrated, I feel like I've been ripped off by this company. It's really disappointing to trust a supposed reputable brand and get such bad service and lack of communication.
Shoes for a special occasion
I was really pleased with how quickly my recent purchase was delivered. The updates they kept sending me along the way were really helpful, too. The delivery driver was so polite and professional, it made the whole thing even better. I have to say, I was really impressed with the service from the company.
Brown knee-high chunky boots
I recently bought these really trendy brown knee-high chunky boots online and they came super quickly. The delivery impressed me with how fast it was. Also, there were some awesome discounts available which was a nice bonus. However, when I tried them on, they were a bit tight on my wider feet. I had to swap them for a larger size and now they fit perfectly. Returning them was really simple too, no trouble at all.
Flat ballerina shoes purchase
I bought a pair of flat ballerina shoes from this company that I saw advertised on another website. Sadly, I had to send them back because of the sizing problem. It's been more than a month now, but I still haven't received my refund. I've tried contacting the company twice, but I haven't heard back from them. It's really annoying that there's no phone number to call and talk to someone. I've completely lost trust in this company and won't be buying anything from them again. I'm thinking about reaching out to Paypal for help.
Cream loafers purchase
I got myself some cream loafers from this website, and I found it really easy to browse and place my order. Delivery was super fast, and the shoes are great quality for the price. I'm chuffed with my buy.
Perfect pair of boots at a good price
I was absolutely buzzing when I found these boots at such a bargain! They turned up in no time at all and were packed really nicely. I was well impressed with the quality of them - proper chuffed with my buy.
Shoes
I recently bought a pair of shoes from this company and I have to say, I was pleasantly surprised by the whole experience. The website was so easy to use, I found exactly what I needed without any hassle. The delivery was super quick too, I got my order in just a few days. The service I got was top-notch from beginning to end. The prices were good and the shoes I got were really nice. All in all, it was a really positive shopping experience with this company.
Boots, next day delivery
I bought a pair of boots from this company and paid for next day delivery. I was really let down by the service I got. I forked out for next day delivery but my parcel didn't show up and I didn't even get an email about where my order was. When I got in touch with the company, they said Parcelforce tried to deliver on this certain day and time, but I was home then and they didn't leave a note saying they came by. They also didn't say which post office they took my parcel to and there was no card for me to take to the post office either. I've tried contacting Parcelforce to sort it out, but I haven't got anywhere yet. Both the company and Parcelforce let me down with their services.
Pretty shoes and matching bag
I recently got these really cute shoes from this great shop. They were packaged in protective bags and the boxes they came in were really lovely! I also bought a matching bag which made me feel like a total fashionista. I was really impressed with everything and have already told all my friends about it.
Wedding shoes
I bought some shoes for my wedding, but they turned up second-hand and grubby. I tried to return them and get my money back, but instead I was hit with a charge for the return postage. I'm really not pleased about it!
Shoes, sizing issue
I bought two pairs of shoes from this company, hoping they'd fit well. However, both pairs were too small even though I ordered different sizes. I returned them and got a bigger size but still found them too small. The shoes looked good, but it seems like they run small in size. I had to pay extra for the returns, so I won't be buying from this company again because of the sizing problems.
Shoes, fast shipping, love, match
I bought a pair of shoes from this shop not long ago and I have to say, I'm really impressed. The shoes were just how they were described and the delivery was super quick. I'm so pleased with my purchase as they go perfectly with my handbag. I really adore them and I'll definitely return for more in the future.
Shoes too small
So I bought these really cute shoes online and they looked amazing on the website, but when they arrived they were way too small! I couldn't even get my foot in them, and I ordered my usual size! It's so annoying. Then I had to pay another £10 just to send them back. Seriously not cool. I definitely won't be shopping here again, that's for sure.
Ugg Tazz slipper dupe
I fancied getting my partner a pair of Ugg Tazz slippers but couldn't track them down. I came across this other brand with similar ones, so I decided to give them a go. They seemed nice in the photos and didn't have the UGG logo, so I went ahead and bought them. Oh dear, what a mistake that was. The insides of the slippers began falling apart after only a few days, and the soles had some strange material on them. My partner wasn't happy, and I must say, neither was I. It turned out to be a complete waste of money!
Boots for short legs
I bought these boots because they're a great fit for my short legs. The range of choices was really good and the customer service was top notch. Even though I didn't opt for express delivery, the boots arrived the next day!
Bought really cool shoes
I picked up these fantastic shoes from a great company. I wasn't too sure at first, but they really impressed me with how good everything was. The service was top-notch from the start. Thanks a lot!
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