XY LONDON Reviews
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Need some attention
Hello XY ,you can find my record in your list.
But I was very disappointed last time when slightly damage sole product delivered to me ,that is also late by schedule.
I have been your customer since 2016..More then 17 purchased from you.
Please take care of this.
I have never been complain about quality earlier buy this time, yes I had.Flat sandals
I’m not happy,l bought some orange flat sandals a few days ago and they arrived today which is fine.But l opened the package and as soon as l was about to try them on the heel came off and I paid £19.00 for that now what am l supposed to do my money just gone like that.Honestly l’m disappointed smh
Shoes
I am trying to get a response from this company re shies I returned 5 weeks ago I have proof of postage and have emailed them several times still no reply or refund..when I looked at my pay pal account the money was pas to a company called Allsole ...have now emailed them still waiting on response..????
Silver buckle shoes
Quick delivery however buckles in different places so odd shoes. Tried phoning, 2 emails no reply sent them back and have asked for all p and p to be refunded but they have just refunded price of shoes so out of pocket as I have still paid for delivery and return postage. So bad and no customer service, no reply to anything.
Boots XY LONDON
Awfully disappointed in this company charged me. For the boots I ordered and then sent a Completly different type of cheaper boots no phone lines to complain or sort the matter out. Have emailed but awaiting a response but nothing. Please avoid this company will never order again and will advise all relatives and friends not to bother.