XY LONDON36 reviews
This score is based on 36 genuine reviews submitted via BritainReviews since 2019.
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I recently got these really cute shoes from this great shop. They were packaged in protective bags and the boxes they came in were really lovely! I also bought a matching bag which made me feel like a total fashionista. I was really impressed with everything and have already told all my friends about it.
Wedding shoes
I bought some shoes for my wedding, but they turned up second-hand and grubby. I tried to return them and get my money back, but instead I was hit with a charge for the return postage. I'm really not pleased about it!
Shoes, sizing issue
I bought two pairs of shoes from this company, hoping they'd fit well. However, both pairs were too small even though I ordered different sizes. I returned them and got a bigger size but still found them too small. The shoes looked good, but it seems like they run small in size. I had to pay extra for the returns, so I won't be buying from this company again because of the sizing problems.
Shoes, fast shipping, love, match
I bought a pair of shoes from this shop not long ago and I have to say, I'm really impressed. The shoes were just how they were described and the delivery was super quick. I'm so pleased with my purchase as they go perfectly with my handbag. I really adore them and I'll definitely return for more in the future.
Shoes too small
So I bought these really cute shoes online and they looked amazing on the website, but when they arrived they were way too small! I couldn't even get my foot in them, and I ordered my usual size! It's so annoying. Then I had to pay another £10 just to send them back. Seriously not cool. I definitely won't be shopping here again, that's for sure.
Ugg Tazz slipper dupe
I fancied getting my partner a pair of Ugg Tazz slippers but couldn't track them down. I came across this other brand with similar ones, so I decided to give them a go. They seemed nice in the photos and didn't have the UGG logo, so I went ahead and bought them. Oh dear, what a mistake that was. The insides of the slippers began falling apart after only a few days, and the soles had some strange material on them. My partner wasn't happy, and I must say, neither was I. It turned out to be a complete waste of money!
Boots for short legs
I bought these boots because they're a great fit for my short legs. The range of choices was really good and the customer service was top notch. Even though I didn't opt for express delivery, the boots arrived the next day!
Bought really cool shoes
I picked up these fantastic shoes from a great company. I wasn't too sure at first, but they really impressed me with how good everything was. The service was top-notch from the start. Thanks a lot!
Cream knee high boots - soft leather, small heel
I was really keen on finding the perfect pair of cream knee-high boots with a small heel, and I managed to find them at this store in the end! The leather is incredibly soft, and the heel is just the right height for me. I looked all over the place, but all the other boots I saw had heels that were too big for my taste. The delivery was amazingly fast, and the packaging was lovely. On top of that, I got them at a discounted price which made me even more pleased. I'm thrilled to have found these beautiful boots!
Boots
I bought a pair of boots from this company not too long ago and I was really pleased with how quickly they arrived and how great they looked. I ordered them at lunchtime and they were sent out within an hour, arriving the next day, even with all the Christmas rush. The boots are really lovely and seem to be really well-made. I'm really impressed with the service they provided and I'll definitely be telling my friends about this company. I'll definitely be coming back to buy more in the future.
Stylish and comfortable shoes
I absolutely love the shoes I bought - they're so stylish and comfortable. The quality is really good, and the service I received was top-notch. I was pleasantly surprised when the shoes arrived so quickly. I would definitely recommend these shoes to anyone in search of a fashionable and comfy choice.
Flat sandals
I’m not happy,l bought some orange flat sandals a few days ago and they arrived today which is fine.But l opened the package and as soon as l was about to try them on the heel came off and I paid £19.00 for that now what am l supposed to do my money just gone like that.Honestly l’m disappointed smh
Shoes
I am trying to get a response from this company re shies I returned 5 weeks ago I have proof of postage and have emailed them several times still no reply or refund..when I looked at my pay pal account the money was pas to a company called Allsole ...have now emailed them still waiting on response..????
Silver buckle shoes
Quick delivery however buckles in different places so odd shoes. Tried phoning, 2 emails no reply sent them back and have asked for all p and p to be refunded but they have just refunded price of shoes so out of pocket as I have still paid for delivery and return postage. So bad and no customer service, no reply to anything.
Boots XY LONDON
Awfully disappointed in this company charged me. For the boots I ordered and then sent a Completly different type of cheaper boots no phone lines to complain or sort the matter out. Have emailed but awaiting a response but nothing. Please avoid this company will never order again and will advise all relatives and friends not to bother.
Need some attention
Hello XY ,you can find my record in your list.
But I was very disappointed last time when slightly damage sole product delivered to me ,that is also late by schedule.
I have been your customer since 2016..More then 17 purchased from you.
Please take care of this.
I have never been complain about quality earlier buy this time, yes I had.
About XY LONDON
XY London is a fashion shop based in Essex, London that specializes in providing footwear and accessories. The company prides itself on staying ahead of the fashion trends by having designers attend global fashion shows and employing fashion spotters. Their wide range of shoes includes various styles of heels, flats, boots, and sandals, as well as bridal shoes in different colours. Customers can conveniently order products through the company's website with delivery service available. The XY London customer service team is ready to assist with any issues or concerns regarding the products. Share your experiences with XY London to help potential customers make informed decisions when shopping at this shoe shop.
Details
Contact Information
Unit 42 Bates Industrial Estate, Church Road, Harold Wood
RM3 0HX Romford
United Kingdom
Categories XY LONDON
Online shopping | Fashion Reviews & Experiences
Page Statistics
Last update: December 2025
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Review with most votes
Need some attention
Hello XY ,you can find my record in your list. But I was very disappointed last time when slightly damage sole product delivered to me ,that is also late by schedule. I have b... Read onBy: Tracy