Yesglasses - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Glasses purchase
I bought a pair of glasses from this store not long ago and I have to say, I'm really pleased. The customer service was excellent - they got back to me quickly with answers to my questions and assisted me with whatever I needed. I needed to make a change to my order and they made it super simple for me. The quality of the glasses was even better than I expected, especially for the price I paid. I'll definitely be telling all my friends and family about this website.
Poor quality product
I bought a pair of glasses from this company and I was really let down by the quality. The glasses just felt cheap and weak, and they ended up breaking after only a week of wearing them. I got in touch with customer service to ask for a refund and at first, they were helpful. But when I asked about my refund, they stopped replying and I never got it. On top of that, they didn't provide any QR codes for return labels, so I had to go through the annoying process of printing it out myself. All in all, it was a really bad experience with this company.
Prescription glasses purchase
I bought some prescription glasses on the internet for the first time recently and the customer service was really good. I have glaucoma and a tricky prescription, so I wasn't sure about ordering online at first. But the customer service team were really helpful and understanding. We kept in touch via email and they were fast at answering all my questions and worries. In the end, I thought it was best to get my glasses from my eye doctor instead, and they gave me a full refund without any issues. In general, I was really impressed with how good the customer service was and how professional they were.
Hot and expensive-looking glasses
I'm really surprised by all the negative reviews I've seen. I have a high prescription, with -7, astigmatism, and peripheral vision problems, but I like my glasses to look fancy and be served hot, and that's exactly what I got here! I had loads of questions about ordering glasses online, but the customer service team were really helpful and guided me through it all. It's best to have your prescription details handy when you order to make everything easier.
My glasses arrived in a week, through signed delivery, and I paid only half of what I'd usually pay in my local store, even with all the extras like thinning lenses and my high prescription. The packaging was really secure, and the gold thin frame I picked was just gorgeous! The glasses are top quality, really sturdy and well-made. I get loads of compliments on how expensive they look, especially the pair with the purple tint. I bought two pairs, and one of them was the 'FRESH BLACK-GOLD RETRO-VINTAGE RECTANGLE GEOMETRIC EYEGLASSES' and they're absolutely amazing.
Shopping for glasses online from the USA has changed everything for me - so many stylish frames at affordable prices. I used to buy new frames every year in the UK, but everything just seemed so dull compared to these great deals. My Vision Express advisor suggested looking online for better frames and deals, and I'm so glad I did. I love Yesglasses and will definitely be buying from them again.Prescription glasses
I was really happy with the service I got from Yesglasses. Even though I made a mistake, they really stepped up to fix things without any trouble. I'm really grateful for how much they care about making their customers happy. I've already told others about Yesglasses and I'll definitely be getting another pair of glasses from them soon. The glasses I got were top-notch, especially for the price, which was much better than other shops.
Melo frames in gunmetal with Blue and Green lenses
I'm so happy with my new glasses! The Melo frames in gunmetal are just the right size and they look really cool. The Blue and Green lenses are exactly what I was looking for and the Super High Index lenses were such a good deal. Ordering was easy and my glasses arrived in just a week. I'm really impressed with the quality of the frames and lenses, they were even better than I expected.
Prescription glasses
I had a really annoying time trying to order my prescription glasses from Yesglasses. I first tried to place my order on my Galaxy S21 Ultra and Galaxy S22 Ultra, but ran into some technical issues that stopped me from finishing my purchase. Even though I tried to get in touch with customer service, I couldn't get through to anyone to help me out.
Progressive lenses purchase
I had a brilliant experience with the customer service team at this company. Before making my purchase, I had a few questions and they were really quick to respond and gave me the right advice. When I ordered my product, I chose fast shipping and it arrived via Federal Express. The packaging was secure and made sure my purchase got to me in one piece. The quality of the progressive lenses exceeded my expectations - they're really sturdy and give me clear vision for both close up and far away. I'm really happy with what I bought and would definitely recommend this company to others. If you have any questions, I'd suggest getting in touch with their customer service team before buying to make sure everything goes smoothly.
Cool sunglasses for Son's bday
I bought these really cool sunglasses for my son's birthday and they were just so great - solid and lightweight! He found them really comfy and loved them. It was a bit disappointing that I missed out on the discount for buying 2 pairs - would have definitely gone for that deal if I'd known!
Stylish glasses with customizable lenses
I've always enjoyed changing my glasses to match my outfit or mood for the day, but I found that most places I looked were quite pricey. So, I was really happy to come across Yesglasses, where I could find a wide range of stylish options at affordable prices. What really stood out to me was the option to customise my lenses with different colours or tints, allowing me to truly personalise the glasses.
Although my first pair arrived with an incorrect prescription in one eye, I was impressed with the customer service. They were quick to respond to my email and sent a replacement pair promptly, which arrived in perfect condition. The staff was friendly and professional, and I felt like my concerns were dealt with quickly.
All in all, I'm happy with my experience shopping at Yesglasses. The quality of the product matched the price, and the service I received was top-notch.New glasses, affordable price, good service
I recently got a new pair of glasses from Yesglasses, and I'm really pleased with them. The prescription fits perfectly and they arrived in a lovely case with a cleaning cloth. The best part was the affordable pricing and I also used the affirm payment option. Their customer service was really fast to respond to my queries. I'll definitely be ordering from them again in the future.
First prescription glasses purchase
I thought I'd give this place a go for my first ever pair of prescription glasses, based on a mate's recommendation. The prices were way better than what I'd seen at local stores, which got me interested. I wasn't too sure about the quality at first, but I was pleasantly surprised by how strong the frames were and how precise the prescription was. The customer service team even got in touch to double-check the prescription details, which showed me they really care about getting things right and making customers happy.
It's been 3 years now, and I've never looked back - I've bought two more pairs of glasses from here and managed to persuade my family to do the same. My husband loves the titanium frames he got, and my sister-in-law is over the moon with her pair too. All in all, I'd definitely recommend Yesglasses to anyone looking for good quality prescription glasses that won't break the bank.Bifocal lenses mix-up
I recently ordered a pair of glasses with bifocal lenses from this company, but they ended up sending me single focus lenses instead. When I got in touch with customer service to sort out the mistake, they were quite rude and unhelpful. The person I spoke to ended up putting me on hold for ages, only to then disconnect the call, which left me feeling really frustrated and let down. The glasses themselves are actually of good quality, despite the mix-up with the lenses. However, the bad customer service experience really overshadowed any positives about my purchase.
Big and heavy glasses
The glasses I bought were way too big and heavy for my face. I wanted to send them back but I missed the return deadline by a week. They did offer me a discount on my next purchase, but it doesn't quite make up for the inconvenience.
Five pairs of glasses with different tints
I bought five pairs of glasses with different tints from this company recently, and I have to say, I am really impressed. The quality of the glasses is really good, they look way more expensive than they really are. I've tried other online glasses shops like Zenni and Eyebuydirect, but these glasses are definitely my top choice. The customer service was also great, they were quick to answer any questions I had and made ordering super easy. Overall, I'm really happy with my purchase and will definitely be coming back.
Express shipping, delayed order
I was really disappointed with the service I got from this company. I paid for express shipping hoping to get my order within 3-9 days, but then they told me there would be a big delay in processing my order. Even though they gave me a refund for the express shipping, I still think they were really inefficient and not clear about what was going on with my order. I think it might be better to look into other options like Warby Parker or other companies that are more reliable.
Custom tinted readers
I was really impressed at first that I could get my readers tinted to my liking, but I was actually quite disappointed with the product as a whole. Even though I had options to customise them, I found that a lot of the pairs broke and fell apart easily after only a little bit of use. I realised that even the cheaper readers I bought elsewhere lasted much longer. The low quality of the product left me feeling annoyed and let down. On top of that, the customer service wasn't great either. As a result, I just felt really unsatisfied and don't plan on buying from this company in the future.
6 pairs of glasses
I was starting to feel a bit fed up with online glasses after my not-so-great experience with a big-name optician. But then I stumbled upon Yesglasses and thought I'd give them a shot. And let me tell you, I'm so pleased I did! I've bought a whopping 6 pairs of glasses from them, including 2 with progressive lenses, and I couldn't be happier with my choice. Even though they're the cheapest option around, Yesglasses have really stood out from the crowd with their top-notch quality and service. Okay, they might take a bit longer to arrive compared to other places, but after testing out a massive 23 pairs (yes, you heard that right), what's an extra week, eh? I reckon Yesglasses deserve a solid 5 stars and I'll definitely be a customer for life.
"Upgrade to darker tint"
My first pair of glasses was good, but the medium tint wasn't strong enough for the Texas sun. So, I decided to get a darker tint. Ordering the new lenses was easy and stress-free. I'm excited to get my new glasses and wear them every day.
Quick and easy ordering process, delayed delivery, high-quality product
The ordering process was really easy, no stress or confusion at all. I managed to find exactly what I wanted without any problems. However, the delivery did take a bit longer than I thought it would. Nonetheless, I was grateful for the frequent updates on when it was due to arrive, which kept me informed. When my package eventually arrived, I was extremely happy with the product. The frame I picked out was just like it was advertised online and the quality was excellent.
Review with most votes
Exquisite Glasses
Read on