**SCAMMERS** They owe me £169.69 and are ignoring me. I ordered £ 116.45 worth of clothes on 15th December - part of the order arrived after Christmas and were smelly/musty/awful quality and just had to be returned. I also received an additional bill for £47.61from Fedex and it cost me £28 to send the clothes back. A total of £169.69 is outstanding as they paid £21.92 when I cancelled the outstanding goods.
BE AWARE: They charge in £ but everything else is calculated in $. This means that they are in pocket and YOU are out of pocket.
Now the 6th Feb, I have had enough. I returned them in their 'no question' timeframe, followed their instructions. But they ignore my tickets and request for help.
People can't afford to just write off that kind of money.. but it seems as though this is what this company is trying to do.
I also noticed the fake reviews, check them out by researching the people... they are all written by the same person with awful English skills.
I will update when/if I get help.
Again, their response is not helpful. I don't understand why they won't issue a refund. I have given them evidence that they have received the items back as per THEIR agreement,