DO NOT WASTE YOUR MONEY!
I Purchased 4 shirts from Zaful when they arrived 2 had one arm shorter than the other by nearly 3 inches on the the same shirt, on all 4 the lining was showing through the seems, the cut and finish of the shirts were terrible totally unwearable.
On my complaint they offered me a discount of £15 against the £61.80 id spent i refused that and they asked me to return them for a full refund but at my expense but the return was to Hong Kong At a cost of £ 59.72 which obviously uneconomical to me as they wouldn't refund the shipping. I then opened a PayPal dispute they then offered £25 refund again i refused as the shirt were of no use to me.
On seeing my first trustpilot review they contacted me to delete it and i would receive a full refund they said"
As an exceptional offer, you can keep the item and do not need to return it to us. If you know someone in need or if you would like to donate it to a charity, we would really appreciate it"
(which i would have done but in reality they would only be any use to a charity rag collection )
After much thought i deleted it and contacted them to tell them i had done what they had requested but their reply was
"We are sorry we found you opened a case,we cannot continue with the procedure without the case being closed. Please kindly close the case and contact us again."
As a consequence Have reported them to trustpilot for them trying to manipulate a review,
Clearly they already knew there was a PayPal dispute so their promise of a full refund on the deletion of my review was an utter lie.
Zaful have to be the most dishonest company i have ever had the misfortune to deal with they are liars and cheats!
If this review stops even one person making the mistake of ordering from them i will be glad
I have also become aware any negative comment on social media are removed or blocked straight away be warned you never see any complaints on such platforms