Zaful Reviews : Share your review & read experiences

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Zaful

77% Would buy here again

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Spotlight: What are our customers saying?

L
Lucy
Zaful have very high quality clothes, they are my go-to for fashion and they have a high quality of customer service. Out of all of my orders, I have only misjudged my sizing twice, and both times ...Read on
H
Helen Crew
I had some items to return as they were not as advertised or ridiculously sized. Firstly, they offered a refund of a third of their value to not return them but give them to charity. When I refused...Read on
J
Jolie Carter
Love their dresses. Super affordable, love their materials. The shipping was delayed by 3 months though, because of the covid19 pandemic. That was quite frustratingRead on
L
Liz4
I love zaful they have nice clothing for cheap price. they have a good selection of swimwear that fit amazing. I'm definitely going to purchase again soon from zaful. They also have amazing eyelash...Read on
E
Emma McCarthy
Wish I had read these reviews before ordering. I ordered over £40 worth of clothes for my daughter a few weeks ago and have heard nothing!Read on

All reviews (35)

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    Would buy here again
    Overall

    I’ve purchased 30 Items over 3 years

    Zaful have very high quality clothes, they are my go-to for fashion and they have a high quality of customer service. Out of all of my orders, I have only misjudged my sizing twice, and both times Zaful have sent me the size up free of charge, also allowing me to keep the smaller items to give to a friend as a gift.


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    Would buy here again
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    Tops for daughter

    I had some items to return as they were not as advertised or ridiculously sized. Firstly, they offered a refund of a third of their value to not return them but give them to charity. When I refused, the refund was increased slightly. I refused again and returned the items to Spain but still didn’t get a full refund because the exchange rate they use is not correct. All this discussion has taken weeks. They state that “customer satisfaction is their top priority” - don’t believe it !!


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    Would buy here again
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    UB2001251251472255S001

    Love their dresses. Super affordable, love their materials.
    The shipping was delayed by 3 months though, because of the covid19 pandemic. That was quite frustrating


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    Would buy here again
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    April 1 2019

    I love zaful they have nice clothing for cheap price. they have a good selection of swimwear that fit amazing. I'm definitely going to purchase again soon from zaful. They also have amazing eyelashes for a good price.
    order # U1904012306286221
    nickname Liz4
    April 1,2019


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    Would buy here again
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    dress

    Wish I had read these reviews before ordering. I ordered over £40 worth of clothes for my daughter a few weeks ago and have heard nothing!


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    Would buy here again
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    UL2005101218130518S001

    No one responds when you want to return items . So unless you want to be stuck with a bikini that does not fit and £50 down I’m your account do not buy!!!!!


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    Would buy here again
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    Swimwear

    I had a great experience with Zaful. The order took about 4 weeks but when the package came all the bikinis were packaged in little separate bags.
    Bikinis were all good quality and true to size.
    I am ordering some more
    All in all I'd definitely reccomend


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    Would buy here again
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    Bikinis and dresses

    Would give them 0 stars if I could. Waited 2 weeks for my delivery of bikinis and dresses which were all the worst quality I have ever seen. I gave Zaful the opportunity to redeem themselves by waiting over 10 days before leaving this review to see if their customer service could make up for it, evidently it has NOT. I put in my request to return and refund on 18.05, received a message to give them 24-48h to respond. Have not received anything till date. I wrote to them again yesterday (26.05) stating I would be writing a poor review in the next 24h unless I atleast receive an acknowledgment. I have received nothing. All I want to do is return these awful items and advise everyone to never order from such a place. Bikinis were flimsy, the back clip doesn’t even clip into place, and the dresses are so thin you can see through them all. Stitching is awful on all. POOR QUALITY CLOTHES AND EVEN WORSE CUSTOMER SERVICE. Never again!!!!!


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    Would buy here again
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    UA19111800959719005314

    This is the best store I could find.There are many products and you will find the one you like best.The price is cheaper than the other sites. And the customer service is very kin, they will solve your issue very soon.Recommend!


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    Would buy here again
    Overall

    Great

    Love the clothes. Quality is good and items are as described. Definitely recommend!


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