Zapaka29 reviews
This score is based on 29 genuine reviews submitted via BritainReviews since 2022.
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I was so pleased with the dress I bought for the Evening Ball. It was amazing quality for the price. The design had so much attention to detail and the craftsmanship was top-notch. The fabric felt luxurious and it fit me perfectly, making me feel really elegant and classy at the event. I got loads of compliments during the evening, which just made me even more sure that the dress was a great choice.
Stressful order process
After reading all those bad reviews, I was actually really nervous about going ahead and making a purchase. Also, the confirmation email messing up just made my anxiety even worse, and it took ages to finally get any tracking details. So, even though my order did eventually turn up and fit okay, the whole thing was just way too stressful for me. I don't think I'll be ordering from there again.
Dress with express shipping
I recently bought a dress and opted for the express delivery. It's been more than a week now, and my order hasn't even been processed yet. I'm really let down by this whole situation because I expected the express delivery to be quick, but it seems like it's not happening. On top of that, the customer service was disappointing too – I sent an email asking for help, and all I got back was a robotic response that didn't really address my concerns.
Dresses for daughter
The customer service and return policy from that company are absolutely terrible! I got two dresses for my daughter that were really cheap and didn't fit at all. I tried to get in touch with their customer service for weeks, but they just ignored me. Eventually, when they did reply, all they offered was a measly 10% discount instead of a proper refund. And then, out of the blue, they became impossible to contact at all. Can you believe it? Just awful!
Coat purchase
I bought a coat from this brand not long ago, and to be honest, I was really disappointed with it. It cost me a whopping $150, but the material was really cheap and didn't meet my expectations at all. I always look for good quality when I buy things, so I was left feeling let down and I won't be getting any more coats from this brand again.
Dress
I'm really unhappy with the service I got from this company. I ordered a dress with express delivery for a certain event, but the dress didn't arrive on time. I've been trying to reach their customer service for a refund since April 26th, but I haven't had any luck. I sent the item back on May 18th, and even though they signed for it on May 21st, I haven't heard anything about a refund. The way they've been ignoring me is just not on, so I won't be buying anything from them again.
Scam store experience
This shop is a total rip-off! My mate and I got caught out by their dodgy tricks. They’ve made it so tricky to return stuff and the whole ordering malarkey is a complete con. The American phone number they’ve given is fake and nobody ever picks up. I tried to leave a message but it wouldn’t let me - definitely dodgy. The stuff they’re selling is rubbish quality, feels like it’s been put together on the cheap and falls apart in no time.
Birthday suit order
I bought this fancy suit for my 30th birthday party and honestly, it was a disaster! It took ages to arrive and when it finally did, it was a huge disappointment. The blazer was a joke, it looked nothing like the picture. The material felt cheap and was like paper, no joke. Plus, they put in these huge shoulder pads that made me look like I was wearing my Mum's old blazer, which I definitely didn't want. The fit was all wrong too, I felt like I was wearing a sack. The trousers weren't any better, they were this strange off-black dark grey colour and felt like a bin bag. So now I have to hurry and find something new for my big day, what a pain.
3 x dresses
Bought 3 dresses paid extra for prompt delivery - did not arrive in time. When arrived quality was absolutely shocking. Absolute ... fight to return goods - offering 20 percent refund to keep - £25 to return and 1001 stipulations. Claim to be Uk based but aren’t. Avoid would be my 1 word summary.
About Zapaka
Zapaka is an online shop based in North Carolina, United States, specializing in selling women's vintage dresses and accessories. Their collection includes 1950s dresses, lace dresses, prom dresses, bridesmaid dresses, wedding dresses, summer dresses, and various accessories such as gloves, capes, belts, brooches, and more. Customers can shop by era, occasion, style, color, and length of clothing at Zapaka. The company offers a 15% discount on first purchases for new customers and ships orders within the US in 2-5 business days, and internationally in 7-14 days. Orders over $99 qualify for free shipping to all countries. Zapaka accepts payment via PayPal, Visa, MasterCard, Discover, and American Express. Customers can reach their customer support team by phone or email, and connect with them on social media platforms. For further feedback and reviews on Zapaka, visit BritainReviews.
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Online shopping | Electronics Reviews & Experiences | Fashion Reviews & Experiences
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Last update: June 2026
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Review with most votes
3 x dresses
Bought 3 dresses paid extra for prompt delivery - did not arrive in time. When arrived quality was absolutely shocking. Absolute ... fight to return goods - offering 20 percent ... Read onBy: Caron Ricciardi