Zavetti Reviews
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Reviews (32)
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Returned jacket for refund
I sent back a jacket to get a refund, but I still haven't got it. I've tried contacting the payment partner, but it's not working. It's annoying that I can't just call my credit card company for help. I'm starting to think I might need to complain to trading standards to try and get my money back.
Coat for next-day delivery
I recently bought a coat from this company for next-day delivery. However, my experience with them has been terrible. After placing my order, I didn't get any confirmation email or any communication about my purchase. I've been waiting anxiously for my order to come, but it's been days and still no sign of it. I tried getting in touch with them through live chat, email, Instagram, and Facebook, but I haven't heard anything back about where my order is. The company's lack of communication and customer service is really bad, so I wouldn't suggest them to anyone.
Long puffa coat for son
I bought a really long puffa coat for my son the other day, and I have to say, I was really disappointed with it. The zips on the pockets both broke after just one day of him wearing it, and the hood was sewn on wonky with a wonky border that barely even covered his head. I couldn't believe that they were charging £200 for something so shoddy. Needless to say, I won't be buying anything from that brand again.
Overpriced jacket
Don't bother spending your money on those expensive jackets that feel like they're made from really cheap material. The customer service is absolutely awful, they never respond and they're lying about sending out replacements. The tracking details they give you aren't even real and can't be trusted. There's pretty much zero communication from them. I'd definitely steer clear of this shady company at all costs!
Jacket
I bought a jacket for my son but unfortunately never delivered. I contacted them several times but no reply at all . Very disappointing experience I would never buy or recommend this brand .
Boys jacket
In the process of buying a jacket from zavetti.
Introductory discount didnt work. No replies to emails. Customer service chat when clicked doesnt work. Rang 6 times, rang out after 2 mins 3 seconds each time. Paid for next day delivery. No joy. If i could give negative stars i would.
Absolutely one of the worst companies. I cant even complain they dont respond. Lads sort this out. A 14yr old boy is very upset.Zevetti boys coat
DISAPPOINTED WITH QUALTY.. Bought a coat for my 6 year old and ordering was easy and was delivered on time ..after a few weeks of him wearing the jacket,i noticed fluff allover the coat first I thought its static maybe from somewhere else.I sticky rollered it and then noticed it again the next day, after a close insepction I noticed it was the filling coming through the material,very disappointed.. I have contacted zevetti and still awaiting a reply.. not happy at all.
Womens Gabellia Jacket
Great Coat , daughter loves it , only problem is online its priced at £124.99 but when it arrived its price marked at £114.99 , zavetti say they will refund the £10 difference
Oshawa puffer jacket
So I place an order & receive ok, but return for an exchange, now the problems start. Order update, my address can not be found with the courier. Strange they found it 1st time. Now I have to wait 24 hrs, (2 days late already) then they will request a stop & return & then resend. Interested to see how they will find it 3rd time around. I don’t believe they have even tried to deliver this, they say it’s in stock to get your money, when really they are just stringing you along.
Sweatshirt
No problems, only 2 days for delivery. Happy with my purchase and would order again.
Zavetti Canada Oshawa Ripstop Fur Hooded Jacket | Black
Jacket was perfect and really good quality.Would definitely recommend.Standard delivery and came in 2 days.Great service and overall a very good jacket
Zavetti Canada coat
I will never order from this company again. The jacket was ordered on 26th Nov and first the item did not arrive. I was told via FB messenger, after many emails being ignored, that it was out of stock and i would receive a refund. Then it arrived after i had repurchased it from somewhere else! I returned it on 16th Dec but company is now saying they have not received it so there is nothing they can do. I am also going to contact trading standards as reading other messages, i am not the only person they have done this to.
Zavetti Canada Tureno Hooded Bomber Parka Jacket
Ordered 22/11/2020 Hermes received 23/11/2020 I still have not received item. Tried to email customer services absolutely no response, tried online chat rubbish because my order didn’t start FA although retailer on email received says Footasylum. I am getting totally stressed about sorting out this Xmas present. If no contact will report to credit card company to deal with. I order from lots on online retailers.and never experienced this problem. If I could give zero stars instead of 1 then I would.
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