Zavetti Reviews

: 13
43% Would buy here again

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Paul Portlock-Smith
My son bought a Zavetti hat a couple of years ago whilst shopping with his friends. I had never heard of the brand before but the hat looked good quality. He recently wanted a couple of hoodies fro...Read on
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Susan
Absolute joke . Ordered a coat using Klarna . Zav took the first payment when order was placed . When no dispatch info I tried to chase it up . No customer service open just web chat . Was told no ...Read on
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Debbi
Okay so I made my order before I read the reviews wrong move to make my friends I was up all night long with the dreaded feeling that I was not going to receive my coat….. well it arrives this morn...Read on
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TC
Delighted with the entire process. Ordered on Saturday morning, delivered on Monday afternoon. I had looked at the poor reviews, but most of them are a year ago at the height of the pandemic and du...Read on
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Sarah
I bought a jacket for my son but unfortunately never delivered. I contacted them several times but no reply at all . Very disappointing experience I would never buy or recommend this brand . Read on

All reviews (13)

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    A number of items

    My son bought a Zavetti hat a couple of years ago whilst shopping with his friends. I had never heard of the brand before but the hat looked good quality. He recently wanted a couple of hoodies from Zavetti for his birthday so I duly ordered them. They were on sale at around £50 each which is of a similar price point to something from Nike. When they arrived I was actually very pleasantly surprised at both the quality and attention to detail. I am lucky enough to own quite a lot of clothes and have items from North Face, Berghaus etc and I have to say the Zavetti is as good and in some cases better quality than the aforementioned brands in my opinion. I like their clothing so much that I have actually bought two hoodies and a gillet for myself. I do hope that as they expand their range the quality currently on offer doesn't diminish as they are an excellent clothing company.


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    Coat

    Absolute joke . Ordered a coat using Klarna . Zav took the first payment when order was placed . When no dispatch info I tried to chase it up . No customer service open just web chat . Was told no order had been placed then told order was stuck in system and it would be sorted . Still no dispatch email 24 hours after being told it it would be sent . Just got off of web chat yet again to be told it would be dispatched out ASAP . Still waiting . Not good customer service and I would avoid ordering anything online . I had to even give 5 stars as the site wouldn’t let me post my review otherwise . Just sums it up really .

    So did it eventually get delivered?


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    Bomber jacket

    Okay so I made my order before I read the reviews wrong move to make my friends I was up all night long with the dreaded feeling that I was not going to receive my coat….. well it arrives this morning and I’m expecting everything to be wrong but I actually received my order the coat I wanted I waited less then 24hrs to receive it and lady’s and gentlemen I am in fricken love with this coat please don’t be scared by the reviews and actually make the purchase.


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    Zavetti Canada Jacket

    Delighted with the entire process. Ordered on Saturday morning, delivered on Monday afternoon. I had looked at the poor reviews, but most of them are a year ago at the height of the pandemic and during the run up to Christmas which would explain the problems. I'm glad I ignored them as my daughter will be over the moon with her new jacket on her birthday...thank you!


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    Jacket

    I bought a jacket for my son but unfortunately never delivered. I contacted them several times but no reply at all . Very disappointing experience I would never buy or recommend this brand .


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    Boys jacket

    In the process of buying a jacket from zavetti.

    Introductory discount didnt work. No replies to emails. Customer service chat when clicked doesnt work. Rang 6 times, rang out after 2 mins 3 seconds each time. Paid for next day delivery. No joy. If i could give negative stars i would.

    Absolutely one of the worst companies. I cant even complain they dont respond. Lads sort this out. A 14yr old boy is very upset.


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    Womens Gabellia Jacket

    Great Coat , daughter loves it , only problem is online its priced at £124.99 but when it arrived its price marked at £114.99 , zavetti say they will refund the £10 difference


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    Zavetti Canada Oshawa Ripstop Fur Hooded Jacket | Black

    Jacket was perfect and really good quality.Would definitely recommend.Standard delivery and came in 2 days.Great service and overall a very good jacket


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    Sweatshirt

    No problems, only 2 days for delivery. Happy with my purchase and would order again.


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    Zevetti boys coat

    DISAPPOINTED WITH QUALTY.. Bought a coat for my 6 year old and ordering was easy and was delivered on time ..after a few weeks of him wearing the jacket,i noticed fluff allover the coat first I thought its static maybe from somewhere else.I sticky rollered it and then noticed it again the next day, after a close insepction I noticed it was the filling coming through the material,very disappointed.. I have contacted zevetti and still awaiting a reply.. not happy at all.


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    Oshawa puffer jacket

    So I place an order & receive ok, but return for an exchange, now the problems start. Order update, my address can not be found with the courier. Strange they found it 1st time. Now I have to wait 24 hrs, (2 days late already) then they will request a stop & return & then resend. Interested to see how they will find it 3rd time around. I don’t believe they have even tried to deliver this, they say it’s in stock to get your money, when really they are just stringing you along.


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    Zavetti Canada coat

    I will never order from this company again. The jacket was ordered on 26th Nov and first the item did not arrive. I was told via FB messenger, after many emails being ignored, that it was out of stock and i would receive a refund. Then it arrived after i had repurchased it from somewhere else! I returned it on 16th Dec but company is now saying they have not received it so there is nothing they can do. I am also going to contact trading standards as reading other messages, i am not the only person they have done this to.


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    Zavetti Canada Tureno Hooded Bomber Parka Jacket

    Ordered 22/11/2020 Hermes received 23/11/2020 I still have not received item. Tried to email customer services absolutely no response, tried online chat rubbish because my order didn’t start FA although retailer on email received says Footasylum. I am getting totally stressed about sorting out this Xmas present. If no contact will report to credit card company to deal with. I order from lots on online retailers.and never experienced this problem. If I could give zero stars instead of 1 then I would.


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