Scenthaus4 reviews
This score is based on 4 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Not remotely the same
don’t buy these if you expect anything like the originals. I bought the four‑bottle bundle thinking it’d be decent value, but they all share the same heavy, unpleasant base — a sort of burnt‑plastic/chemical note — that just wipes out whatever they claim to be. I returned one as I assumed it was a dud; the replacement smelled identical, so it wasn’t an unlucky bottle. I even asked neighbours to have a sniff because I couldn’t quite believe it — none of them liked it. I’ve had decent experiences with other small sellers, so this was a disappointment, really. Mildly annoyed, not furious, just let down.
Decent product, poor follow-up
The perfumes are fine — good quality, no complaints. The problem is the after-sales. Placed an order over Christmas, one bottle was wrong. I reported it on 1 January and chased weekly; got an email on 21 January saying a replacement would be sent, but by 21 February nothing had arrived and there’s been no tracking or proper replies. It’s annoying because the product itself works well, yet the basic follow-up is broken. I kept waiting and hoping they'd sort it, but the silence was the main issue. I kept receipts and screenshots, so swapping the item shouldn't be hard. A bit more urgency would help and take customer notes properly. If you sell decent stuff, sort your service or people will stop coming back.
Unexpectedly good and straightforward
a tradesman (an electrician) actually asked what I was wearing as he was leaving — awkward but flattering. So yeah, reliable delivery, decent service, good prices, and you can try different things without feeling ripped off — I'll keep ordering from here.
A scent that finally made me relax
I sprayed it on before heading out, forgot about it for a whole day, then went to bed and still caught a faint whiff on my jumper the next morning. That little accidental reminder made me smile; it told me it wasn’t just cheap spray that vanished after an hour. The scent isn't exactly the designer original, but it's close enough in character — same notes you expect, just a touch softer. Packaging could be neater, that was my first thought when the parcel arrived (a bit of crumpled tissue and the cap was loose), but nothing was damaged and the bottle itself felt solid. Ordering was straightforward, not fussy, and emails came through when they said they would. I did have one tiny worry about consistency — a different batch might smell a bit deeper — but for the price I can accept that. What I needed was something that lasted through work shifts and the odd evening out without costing me a fortune, and this covers that need. The seller seems experienced and practical rather than flashy — no over-the-top promises, just decent value. If you’re someone who wants the exact designer label, go buy the original; if you want something that smells great, stays put, and won’t break the bank, this is worth a try. Mildly critical on presentation, but genuinely pleased with performance. Felt human relief rather than excitement, if that makes sense — like finally finding a sensible option after wasting money on other things. Will buy again, probably.
About Scenthaus
Scenthaus is a brand name used by businesses in the fragrance sector. It is commonly associated with retail and online sales of perfume and related scented products, including home-fragrance items such as candles or diffusers. The typical customer base includes individual consumers buying personal fragrance or gifts. Products are often offered in a range of scent profiles and formats, with an emphasis on packaged, ready-to-use items rather than bespoke perfumery services.
This information is based on publicly available data and is provided for orientation purposes only.
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Categories Scenthaus
Online shopping | Cosmetics & Personal Care Reviews & Experiences | Homeware Reviews & Experiences
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Last update: May 2026
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Review with most votes
A scent that finally made me r
I sprayed it on before heading out, forgot about it for a whole day, then went to bed and still caught a faint whiff on my jumper the next morning. That little accidental remind... Read onBy: Ellie