All reviews of Disgruntled
Review about: Sweaty Betty
Active wear
Awful service. I ordered something on the 19th October for next day delivery. I received an email that same day confirming that it was coming. Then on the 20th October I received an email saying it was delayed and 'should come soon'. But I haven't heard anything since. I emailed customer services on the 29th October. Then on the 4th November I finally received a response saying 'Can you please confirm that you have now received this order'. I replied asking for my order to be cancelled and asking for a full refund. Let's see what happens next... They've disabled their phone lines and live chat, so guess I just need to keep emailing until I get a response. Wish me luck!
Another day passed, my post has been delivered, no voucher. Sent a further couple of emails, only automatic generated email yet again in response, saying they would respond within 3 days. Absolute rubbish, the service from them is non-existent. Truly by far the worst customer service I have ever come across.
Same problem with a gift voucher. Ordered 18 dec, email with a tracking no. But nothing since. Courier say they are expecting it. Now over a month and after sending several emails absolutely no response. I don’t know what I can do other than assume they have stolen my money and have no intention of fulfilling the order placed. A response might help other than a robot. Fed up and feel ripped off. ????????????????????
Review about: Sweaty Betty
Active wear
Awful service. I ordered something on the 19th October for next day delivery. I received an email that same day confirming that it was coming. Then on the 20th October I received an email saying it was delayed and 'should come soon'. But I haven't heard anything since. I emailed customer services on the 29th October. Then on the 4th November I finally received a response saying 'Can you please confirm that you have now received this order'. I replied asking for my order to be cancelled and asking for a full refund. Let's see what happens next... They've disabled their phone lines and live chat, so guess I just need to keep emailing until I get a response. Wish me luck!
Gift Voucher,
Just has a similar experience, ordered a gift voucher, which has failed to appear. Could not make telephone contact with their customer services, sent an email, also had an automatic generated email saying that they would be in touch within 3 days. Now two weeks and have heard nothing from them, despite sending four further emails. This company is a disgrace, they could not even send a voucher. I would not use them again and will now be considering some sort of civil action, to return my funds and for waisting my time.Another day passed, my post has been delivered, no voucher. Sent a further couple of emails, only automatic generated email yet again in response, saying they would respond within 3 days. Absolute rubbish, the service from them is non-existent. Truly by far the worst customer service I have ever come across.
Same problem with a gift voucher. Ordered 18 dec, email with a tracking no. But nothing since. Courier say they are expecting it. Now over a month and after sending several emails absolutely no response. I don’t know what I can do other than assume they have stolen my money and have no intention of fulfilling the order placed. A response might help other than a robot. Fed up and feel ripped off. ????????????????????
Review about: Hifi-Tower
Heavy weights
Legal Action taken for a refund
Legal Action taken for a refund , Court Judgment obtained - Enforcement action now instructed
UK & Germany, their assets will be seized , what a bunch of Cowboys
AVOID- please don’t be fooled
Gift Voucher,
Just has a similar experience, ordered a gift voucher, which has failed to appear. Could not make telephone contact with their customer services, sent an email, also had an automatic generated email saying that they would be in touch within 3 days. Now two weeks and have heard nothing from them, despite sending four further emails. This company is a disgrace, they could not even send a voucher. I would not use them again and will now be considering some sort of civil action, to return my funds and for waisting my time.