Anthem Publishing5 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Caught in the middle but sorted
There I was, mid-coffee and about to panic, when I noticed on the insurer portal that shipments had stalled — turns out Anthem's records had changed. Phoned their support and ended up ping-ponging between Taylor, Tammie and Leigh. Taylor was clearly on it, but the system kept dropping the line, so I asked the AI to reconnect and it miraculously put me with Tammie. Tammie tried to bridge me back to Taylor, who was still chasing the other department. I was told to hang on, which I did, half listening and scrolling through my feed. Eventually Taylor dug out the right contact at the other team and actually got us through. That exact moment — when someone found the right person and called me back with a solution — made me relax properly. Saw the number on the insurer site first and I’ve already recommended them to a neighbour. Properly impressed, quietly relieved.
Small win after a long runaround
ask for an itemised estimate before any X‑rays and insist they note the procedure code. Would’ve saved me hours on the phone, but glad it ended up sorted in the end.
Worth the fuss in the end, honestly
I didn’t mean to get into a saga, but here we are. I signed up because my lower back had been a nightmare after a move — could barely sit, needed physio, a chiro and some counselling to stop the twinges turning into anxiety. At first I was properly sceptical; the whole sign-up felt like buying a ticket for a maze. The website was fine, easy enough to click through, but calling about cover felt like stepping into slow-motion. I had to hang on hold a few times (longer than I liked), and I kept thinking “here we go again,” because of bad experiences before with other insurers.
Anyway, the bit that actually matters — using it — surprised me. Once the GP put through the referral, the authorisation process took a while, yes, and I had to chase it up a couple of times. But once it moved, appointments were straightforward to book, the physio sessions were covered as promised and the chiro did wonders for my mobility. The counselling sessions helped more than I expected, too. The app and online portal are decent for checking what’s been authorised, even if the language is a bit dry.
I wouldn’t pretend it was seamless from day one — I lost my temper once or twice on hold — but the end result felt fair. There’s a bit of paperwork, a bit of waiting, and you do need patience, but you get actual care. If you’re in the same boat as me (moving houses, sore back, fed up with quick fixes), it’s worth sticking with the process. I came in suspicious and left properly relieved. So yeah, small niggles, but overall pleased I didn’t switch off halfway through.Little useful, mostly frustrating
the day-to-day use is fine but delivery of important notifications and customer support are slow and, frankly, unreliable. It works, but not when you need it most.
Held-up scripts and a patchy service
a nurse practitioner in my area decided to hold my one long-term script like it was some favour she was granting, and I had to chase for ages. They changed things without a word, let the pharmacy tell me what they'd done, and once even missed a staple behind my ear after surgery — which I found myself a month later. I’ve been sceptical of the whole local setup for a while; tried several of their clinicians on my plan and none seem to take labs or chats seriously, it’s all quick fixes and pushy scripts.
But, to be fair, after a few awkward calls the customer service team did step in and actually chased the pharmacy properly, and delivery eventually arrived the next day. It was a bit of a relief — not thrilled, but relieved. The people at the other end could be brusque, yes, and the clinical side needs better training, absolutely, yet the logistics team got the meds to me when it mattered. I’m still thinking about changing my insurer to get a proper GP rather than relying on NPs, but for now the problem was solved, clumsily but solved, and that counts for something.
About Anthem Publishing
Anthem Publishing is a privately held magazine publisher that offers a wide range of magazines covering various niches or topics. The company aims to help readers actively pursue their hobbies and interests through their publications. With an extensive collection of magazines on topics such as running, baking, cooking vegan food, and coloring, Anthem Publishing delivers products to customers through their delivery service and provides responsive customer service for inquiries. Share your feedback on Anthem Publishing to help them enhance their products and service delivery for the best client experience.
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Last update: October 2025
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Review with most votes
Worth the fuss in the end, hon
I didn’t mean to get into a saga, but here we are. I signed up because my lower back had been a nightmare after a move — could barely sit, needed physio, a chiro and some counse... Read onBy: Joe