Atkin and Thyme1 reviews

Petrol, rain and a saved side table 13 April 2026

The car park smelled of petrol and rain when I turned up. I’d only found out about the outlet by chance after the online shop showed the side table as out of stock. When I spotted one listed at the outlet I rang ahead. They put the table aside. Simple as that. I’m based in south London so it was a decent drive. I planned it around other things, but then the traffic stretched everything out. My ETA kept slipping forward and I started worrying I’d miss closing. I phoned again. Harriett answered and stayed calm on the line. She said not to rush, that they’d wait. That alone made the drive less fraught. I arrived about ten minutes after closing, a bit flustered. Harriett, Claire and Sarah were still there. They greeted me in a straightforward way, offered a drink, and gave me a quick look round. The shop itself is tidy and well arranged. Lots of pieces, sensible layouts. Prices at the outlet felt fair, and several items that caught my eye were clearly discounted compared with the main site. Claire and Sarah wrapped the table carefully. They then helped load it into my car, taking care with corners and straps. It didn’t feel like a rushed grab-and-go. The team were patient while I checked measurements and manoeuvred the boot. All of it added up to an unexpectedly easy collection. I left feeling properly glad I’d made the trip, not just because I got the item I wanted but because the whole process ran smoothly despite my late arrival. If you’re thinking of going, call first and tell them roughly when you’ll be there. It helps. Also bring measuring tape and some rope for loading, even if they help you — better safe than sorry. I appreciated how professional they were, and I’m happy with the table. It fits well at home and feels solid. So yes, worth the journey.