Sometimes you want to send something that cannot be contained in an envelope. In that case, you will need a special parcel delivery service to bring the package to the home of the receiver, especially when said receiver lives abroad. But what kind if parcel delivery service is the best choice? One of the companies that offer parcel delivery services is ParcelCompare. But will they handle your parcel with care? Will the package end up safely at the home of the recipient? And what kind of customer service will ParcelCompare provide if your parcel gets lost or you have some order sort of question, complaint or problem? The best people to inform you of these matters are the ones that have sent a parcel via ParcelCompare before you did. Read their reviews containing their experiences, comments, opinions and ratings to find out if ParcelCompare sounds trustworthy and reliable enough to deliver your parcel.
ParcelCompare is a parcel delivery company. The company was founded over 30 years ago, so they have quite a bit of experience. Their goal is to offer great service and amazing value. Now, they service over 40,000 customers and operate in 80 countries worldwide. They offer UK parcel delivery services for people that want to send parcels within the UK. So you can have them send your parcel to someone on the other end of the country. But they also provide international delivery services. They send to over 220 countries worldwide. So you can send a package to the USA, Far East, Australia, Africa or South America and countries like China, Jamaica, Canada, Bangladesh, Nigeria, Hong Kong, Kenya, Italy, Germany and many other countries. Their couriers include FedEx, DPD, DHL, Hermes, TNT, UPS and some other couriers. And they also offer delivery services for large and heavy parcels. They offer door-to-door delivery services, but you can also choose to drop your parcel off at the post office.
Let's hope they'll avoid these shocking delivery fails.
Services of ParcelCompare
You can get a quote via their website. Just choose the collection country, collection postcode, delivery country, delivery postcode and the number of parcels that you would like to send. They will provide you with a quote so you will know exactly what sending your parcel is going to cost you. If you need some help, their customer service is willing and able to assist you. And ParcelCompare is also present on social media such as Facebook, Twitter, Google+ and LinkedIn.
Complaints, Compliments and Tips for ParcelCompare
Have you ever send a parcel via ParcelCompare? Then we would like to know how that worked. How easy was it to get a quote via their website? How did sending a parcel work? Did the package arrive safely at the delivery postcode? Or was the parcel lost somewhere in the delivery process? Did they provide you with a tracking code? And what did their customer service department have to say when you had some question, complaint or problem for them to solve? Write a review and tell us what your opinion on ParcelCompare really is so potential customers of ParcelCompare will know what to expect from this parcel delivery company.
Will ParcelCompare deliver your parcel safely? Read customer reviews about this parcel delivery service and their UK delivery & international delivery
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My father and I are a big fan of ParcelCompare, I know this parceling process to another country or even city is so hassle-filled. it consumes so much time and money, also i get so worried until i get the courier on its correct place. However, ParcelCompare is a great option no matter where i am parceling my stuff, they are damn good what they are doing and i am really happy with their service.
I sent a parcel to Australia and had inadvertently paid twice. Parcel arrived within a few days and they refunded the overpayment without any quibble. Only comment would be it would have been nice to have a mail confirming my e-mail regarding the overpayment. Small matter really but the service was good
Zero trust in the service of this company. My dealer of UK goods referred me to ParcelCompare. I had no idea what scam company this is. The following happened. My dealer was asking for the delivery labels he needed. They weren’t send to him (e-mailadres was OK) after my application and payment of over £ 30,00. As a result ParcelCompany did not pick up the parcel. My UK dealer did not receive the shipment labels as was confirmed to me.The UK dealer then requested PArcelCompare to provide him with the shipping labels but ParcelCompare refused him the labels although his email and address were entered into the my application. After several complaints I finally goy the label, with an incorrect postal code that was not entered by me. After complaining about this mistake I was advised to enter a amend registration. This would cost me another £ 10,50 to register this amended postal code. after complaining about this procedure I did not get any answers anymore. Stay away from this horro company and take your loss as long as you still have not send your package.
They are a complete scam. The collection driver arrived 2 days late after contacting parcel compare twice. Incorrect tracking provided as my parcel was returned while their tracking showed it was delivered to destination.
No contact number and they are just wasting my time by lying that FedEx returned the parcel due to incorrect custom paper even though they provided me the paperwork.
They are making excuses and not reimbursing the charges.
They are scammers avoid them by all means
Warning do not use this company!! After your parcel has been picked up you will receive an additional invoice saying that your parcel was either, larger than your stated size or heavier than your stated weight and that they want more money form you. They will then keep hounding you until you pay them. Total con-artists.
Why isn't there an option to give ZERO STARS ? Booked parcels to ship to Australia by UPS on Parcel Compare. They took my money and then totally f*cked up everything. First, they changed the shipper from UPS to DHL without my permission and without telling me. Then failed to send a revised tracking number after the UPS tracking number was invalid. Then gave totally wrong customs information, making the parcels value 48 times the actual value. After 15 days the parcels are still in the UK despite having paid for a 5 day delivery service. Parcels Compare deny any responsibility and have refused any compensation or investigation, suggesting I am at fault - for what ? Changing the shipper, not being able to track my shipment, lying to Customs ? Next stop for me is my solicitor and the Small Claims Court. I hope everyone reads about Parcel Compare before being stupid enough to use them.
We sent a coffee table to someone weighing 6kg, at a. cost of £14.84 we had a message from recipient asking where the table was, on tracking it we discovered it had been damaged and was being returned to us, we then had an email saying they want £23 to return it to us, I said surely I am not responsible for return costs when your couriers have damaged the table only to be told please pay ASAP so we can return table to you, we have since had another email telling us it was weighed incorrectly and it in fact weighs 50kg which is ridiculous as it defiantly only weighs 6kg, we were told the money will be taken from our account within the next 5 days, we rang PayPal and they have cancelled our billing agreement with ParcelCompare so they won’t be able to take any money from our account, at the moment the table is still with them as I refuse to pay to have it returned, I will be contacting action fraud and trading standards as they are a complete rip off. DO NOT USE
This is the worst courrier company I have ever dealt with to send a parcel from the UK to Spain. There is no way you can talk to someone because if you need to complain you have to do it by email. 12 emails and several days later and the parcel is still on the doorstep awaiting collection and they wanted me to pay again to rebook the collection. I have rebooked using another company and have lost about £20 with ParcelCompsae for a collection which didn't take place. What they offer does not match up to what they actually do and I won't be using them again. My advice?? Avoid at all costs.
I was desperate to get a parcel delivered from the UK to Spain and came across express 1 day delivery with TNT via ParcelCompare; oh dear, I wish I hadn't!!!...
I booked the delivery and paid the significant extra for the express delivery. The parcel was collected ok by TNT.
I checked the tracker the following morning fully expecting the parcel to be on its way to the destination only to see that the expected delivery was 3 days!!!
I contacted ParcelCompare to ask why - a string of emails ensued (as usual, no way to actually talk directly to anyone) and all they would say is "We apologise for the inconvenience...the parcel is due to be delivered in 3 days." I even sent a snip of the booking form I received from them showing the 1 day delivery - ignored.
Well, you guessed it, ParcelCompare would accept absolutely no responsibility and just kept repeating that delivery was due in 3 days with no further assistance or attempt to resolve the issue.
Their 'Customer care' really didn't care!!!...Should be renamed "Customer don't care"!!!
I now realise that it's a scam - you pay for express delivery but they book the significantly cheaper delivery option and pocket the difference.
Also, you can only complain by writing a formal letter to them - how many have bothered to write a complaint letter?? Another way of making people think "Is it worth it?" and then not bother which leaves them off the hook - designed that way!!
I had my classic car gearbox collected By TNT on 23/4/19 for delivery 24/4. It has been lost or I suspect stolen, somewhere between Manchester and Luton. No one will tell me what has happened to it, a month later it's still under investigation. Going to order a replacement gearbox at a cost of £3,250. Wish I had never sent it. TNT will not talk to me as it not my account it is Parcelcompare. Compensation I should be so lucky. Do Not Use
They are despicable. I sent a parcel, weight confirmed by originating company and then got multiple emails saying I owed an additional £150???! in postage. The whole thing is a scam. I am in the process of reporting for fraud.
They delivered only part of my parcel and lost the other half, leaving me over £300 out of pocket. They have no phone number and there is no way of tracking the lost parcel or getting any compensation.