Planigent7 reviews
This score is based on 7 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Renewal without the usual faff
After a few painful renewals with other providers, I was half expecting a chase-up marathon. Kelly made it surprisingly easy though. Questions were answered quickly, the extra data bits were sorted without drama, and service carried on as normal. Honestly, a relief.
Card arrived later than expected
I started using it once the physical card turned up, a couple of days behind schedule. Setup was fairly straightforward and the app links nicely with our expense tools. Support took a while to reply, but they did sort the issue. Not flawless, still useful.
Stuck before the start
Oddly, the card arrived before I could even use it. The six-digit activation code never came through, so my new account is still unopened. Support did reply, but said it could take a couple of weeks to fix, which is frustrating. I’d planned to use it for everyday work expenses. Glad they acknowledged it, at least.
Clear help without the fuss
I started looking at the new SIM contract this week and honestly expected a bit of a headache. Then I spoke to Keeley. She explained the important bits in plain English, didn’t drag the call on, and checked I’d understood. Not every detail was exciting, obviously, but I knew I was happy once everything actually made sense.
Good dashboard, rubbish support
getting anyone on the line feels impossible, and when someone eventually replies nothing really happens. We've been stuck waiting months for a second account to be activated. Works fine otherwise; just wish their support was less... silent.
Dodged a longer bind
glad I didn’t stick with the three-year trap. They kept nudging me to add stuff and extend the deal, so it felt like paying for bits I didn’t want. I cancelled before renewal and honestly breathed easier — if you can, buy the phone outright and grab a decent SIM elsewhere, you'll thank yourself later.
Eventually sorted
Sitting with a damp mug and my laptop, I rang about a missing account detail and expected the usual faff. Took longer than I hoped to get through, but that was fine — in the end the adviser was patient, clear and genuinely keen to help. She laughed softly a couple of times which made the call easier, and she actually checked every avenue rather than brushing me off. I use the product every day for work calls and needed that number back, so the care mattered. Delivery of any follow-up emails was prompt too. All in all, felt supported.
About Planigent
Planigent is a company name associated with multiple possible entities. It may refer to a software or consulting provider, but without verifiable, specific information it is not possible to describe its services, target customers, location, or ownership reliably.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: October 2026
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