Do you have an old sofa or chair that looks horrible but you don’t want to get rid of because of its extreme comfort? A cover or some re-upholstery can make your chair or coach as good as new again. But where do can you get the supplies for these activities? One shop that sells them is Plumbs. But what kind of quality covers will they provide? Will their re-upholstery services really return your chair to its original state or even better? How long will it take for their customer service to send the cover to your home? And what kind of customer service will they offer if you’re not completely satisfied with what you receive? The best way to investigate these matters is by reading reviews written by real customers of Plumbs. Their remarks, experiences, ratings, opinions and other comments can help you to get a better view of Plumbs and help you decide if Plumbs is the right kind of company to buy from.
Plumbs is a company that offers made-to-measure fabrics. They offer, for instance, customized furniture covers that you can put on your chair or sofa to protect the original fabrics from scratching, tearing and other blemishing that can ruin your expensive sofa. They can also disguise the wear and tear that is already present. Plumbs also offers made-to-measure curtains. These curtains can keep out the light and keep unwanted onlookers from peeking into your living room. And they also offer re-upholstery services. To re-upholster means that you don’t just conceal any damages to your sofa or couch. Instead, you return the furniture to its original state by covering it in a new fabric. Your furniture will be stripped back to little more than its original frame. Then, they will cover the chair or sofa with a new fabric and bring out the features “that you first fell in love with”.
A made-to-measure stretch cover from Plumbs.
As mentioned above, Plumbs offers to provide covers for your furniture and re-upholstering of your sofas and chairs. You can request a free home visit via their website. If you enter some personal details such as your name, postcode telephone number and email address, they will make a house call. That means they will show you examples of their 800 fabrics in the comfort of your own home. It also means that you can see how the fabric matches with the other fabrics and colours in your house. Plumbs also has a customer service that can be contacted in case of any questions, problems or complaints.
Did you already let Plumbs handle the measuring or up-holstering of your furniture or curtains? Then we would like to know how satisfied you are with their services. What did you think of the quality of their fabrics and other materials? How well did they manage to upholster your chair or sofa? Were the measurements of your furniture cover correct? And what can you tell us about their customer service? Please write a review and share your Plumbs with us.
How well did Plumb resore your chair or sofa? Read customer reviews about their made-to-measure curtains, furniture covers and re-upholstery.
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Basically they are into beautification work of furniture's and sofas,
Not recently, first month of last year Plumbs make me surprised when I reach to them through their site for said works. When it's finished I couldn't believe,these are same items..Just fantastic work
Cost doesn't matter when you feel happiness within you. I thanks these people .
I was very nervous about the purchase but the rep, Amanda Skerritt, put me at ease and was fabulous. She made lots of helpful suggestions and helped me reach a decision. The covers were fitted this week and are beautiful and a great fit. I was given lots of additional tips for the room and caring for the items. Thank you, Amanda.
Covers are lovely but just over 12 month later had to return all seat covers as they had bobbled/bruised. Concerned that will repeat in another 12 months! Paid a LOT of money so not convinced these are good value despite the sales pitch.
Plumbs rep was very friendly, and helpful. The covers were delivered earlier than promised, and are a perfect fit. We were so pleased we have ordered covers for two other sofas we have. Thoroughly recommend Plumbs.
This company are an absolute joke!
We spent over £2000 for loose covers. They did them twice but still not like they advertise on video. I don't know how they are still in business.
DO NOT USE THIS COMPANY
Go to a local they are out there if you look.
Complete disaster from beginning to end. Catalogue of problems,
- tears in new fabric
-oil stains on new fabric
-part of order missing
-mechanism not cleaned
Customer service diabolical, it was down to me to negotiate with them to resolve the issues and multiple emails and phone calls
My Mum was dying of cancer and we required the furniture for carers to sleep on but couldn’t do this as Plumbs has mismanaged the timing of its return and then on return to find the problems with it.
I would never ever recommend this company to anyone-complete sham from the beginning. My parents were let down. Plumbs were only initially prepared to halve the bill but I pushed and settled the balance at a75% reduction .
If you use this company you are completely crazy.
I'm very disappointed indeed with Plumbs. I had a lovely comfortable chair I wanted recovered. I saw a half price offer flyer but when the rep came it didn't apply to what we wanted, but we decided to go ahead anyway. I really regret this! The cost was over £1000. When it came back the finishing was so poor we send it back - with pleats which weren't even on both sides, exposed stitching, crooked piping, and a back cushion which was so thick it made the chair unusable. They took it away again and have just returned it. The back cushion is still useless, they have completely ignored my detailed notes and photos. The rest is barely satisfactory, and no-one would think it was a new chair, which is what we were promised. Also we have narrow access roads and despite being warned they would need to use a smaller van, as their rep could have told them anyway, they turned up in a huge lorry and couldn't get to the house. So I had to take the car and meet them at the end of the road - not once but twice! Use this firm at your peril - our experience has been dreadful. I don't usually bother to write reviews like this but I wish I had been warned. I would never use them again under any circumstances and I am sharing our experience with all my family and friends.
Would not recommend this company. Was expecting a lot more from the overpriced curtains I had fitted. Next time will be going to Dunhelm Mill
The initial visit was satisfactory. There was a long delay before delivery of covers which was partly due to long Christmas holiday break.
The covers are a linen look and when fitted I thought the creases would fall out but they have not. They do not absolutely fit and there are many loose threads which I have tied off. I feel the covers were very expensive and I would not use Plumbs again
I agree! Very expensive and quality is not all its cracked up to be.
Had quote for just over £500 for curtains in October which was more than I wanted to spend.
Then in late November a telesales lady rang to say there was a 50% offer,
So I made another appointment for the rep to return then discovered the price was exactly the same!
Totally misleading and a complete waste of time.
I have now found similar curtains with an on-line company for under £100!!
As I didn't buy anything I can't comment on the "delivery" but this website won't allow me to leave the star rating blank.
After waiting four weeks for my order (not a problem) they arrived and were too big. I was told it would be another two weeks for them to be returned to me. It has now been three weeks and they still haven’t finished altering them and I don’t know when they will be ready. Terrible customer service and terrible representative who can’t be bothered to answer calls. I want a refund but they are quibbling about that. Over £600 pounds they have had but they can go whistle for the other £600. I will never deal with this company again and will never recommend them to anyone else. Very bad indeed Plumbs !
I will NEVER desk with this company again and I will NEVER recommend them. 12 covers were ordered the deliver was delayed by several weeks. When the did arrive ever cover had been made one one too big. They were returned and after more weeks chasing and waiting when they finally arrived they were 1 inch too small. Disappointed at the way the company treat customers. They refuse to refund my £200 until they have the covers back. A horrible experience.
Meant to say NO. I would not use this company again