The LTL Shop2 reviews
This score is based on 2 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Nearly walked away
I was charged, nothing arrived, and the site only let me pause the sub, not cancel. I emailed and, after a couple of tense days and a call to my bank, the company finally replied, apologised, refunded the mistaken charge and cancelled the ongoing subscription. A delivery turned up after that too. I'm relieved it was resolved and fairly grateful — messy experience but it got fixed, so I wouldn't completely rule them out.
Hair oil that works, seller that doesn’t
the oil itself is lovely — silky feeling, light on the hair, doesn’t sit greasy if you use a small amount, and the scent is subtle rather than cloying. It tames frizz and gives a decent shine without making my fine hair limp, so I was genuinely pleased with how it performs when applied to damp hair before blow-drying.
That said, the purchase journey ruined most of the good will. I placed the order early December and heard nothing for weeks. After sending several messages that were ignored I involved my bank because I began to worry it had gone missing. When the parcel finally arrived late in the month it was in a shocking state — the outer box looked opened from both ends, grubby and clearly handled badly. The items inside were okay functionally, but arriving like that makes you wonder about hygiene and whether anything else has been swapped or tampered with.
I asked for a full refund because I didn’t feel it was right to pay full price for goods that came in such a condition, and I’ve not had a proper response yet. So yes, the product works and I’d use this oil again, but I won’t buy from this seller again until they sort out their fulfilment and customer contact. Annoying to lose faith in a product that otherwise delivered.
About The LTL Shop
The LTL Shop is an online retail shop offering a range of consumer products. Its assortment includes branded merchandise across everyday categories, aimed at general consumers shopping via the web. The business operates as a direct-to-customer seller, handling orders placed through its website. Customers typically use the shop for browsing and purchasing products for personal use, with delivery to home or other addresses.
This information is based on publicly available data and is provided for orientation purposes only.
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Categories The LTL Shop
Services | Other Services Reviews & Experiences
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Last update: March 2026
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Review with most votes
Nearly walked away
I was charged, nothing arrived, and the site only let me pause the sub, not cancel. I emailed and, after a couple of tense days and a call to my bank, the company finally replie... Read onBy: Daisy