Rebel Internet1 reviews

Switched and surprisingly pleased 13 March 2026

glad I switched — overall made the change without drama and the support actually helped. I needed a new fibre connection because my old big-name provider was slow and patchy, and I also have a fairly fiddly home setup with a custom ASUS router and PPPoE that I didn’t want messed about with. From day one the comms were clear enough, and Justice was the main person who kept things moving — polite, patient, and she followed up when she said she would, which you’d be surprised how rare that is. The engineer turned up in the window, was tidy and answered the daft questions I asked about cables and the ONT handshaking with my kit. Speeds have been pretty much what they said: advertised 1Gbps, wired real-world sitting around the mid‑800s and wireless bouncing between about 500–800 depending where I am in the house. It’s not flawless — there were a couple of minor hiccups getting PPPoE nailed down because my network isn’t standard, but they accommodated it and didn’t try to shoehorn me into a basic setup. I’ve been with them for nearly a year now after the move and still happy overall; I’ve spoke to David and Toby too and they were helpful. Price felt fair given the performance, though not the absolute cheapest. What I appreciated most was the human side: callbacks on time, clear explanations and actually sticking to arrangements. If you’ve got a complex setup and want decent service without the usual faff, this is a sensible choice.