TalkTalk Mobile | TalkTalk Phone and Broadband
Reviews, complaints and customer experiences

Grade9

Overall

9

Ordering

10

Service

8

Pricing

8

Delivery

10
19 rating100 %Would buy here again!

All reviews:

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01-02-2018
  • Ordering

    10
  • Service

    8
  • Pricing

    8
  • Delivery

    10
9
Would buy here again:YES
By: Ginger

TalkTalk Mobile | TalkTalk Phone and Broadband - Helpful

I was so tired of useless plans which d nothing just waste my money and time. TalkTalk is the website where i recently start taking services but i must say i am impressed. they have all things i ever wanted in my talk times. now, at least i dont waste t my time and money and i am so thankful for that

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Reviews TalkTalk Mobile | TalkTalk Phone and Broadband

Looking to buy a new mobile on a long-term contract? Seeking for affordable plans and friendly customer support? Need different options and convenience for change of tariffs and plans? Are you a TalkTalk broadband or mobile customer? Lets check the different plans offered by the company that makes it an interesting choice for its customers.

Origin and History
TalkTalk mobile is part of the TalkTalk group that offers Broadband, TV, Mobile and Landline connections. The telecom company began its operations in the year 2003 as a subsidiary of CarPhone Warehouse and was de-merged as a standalone company in the year 2010 with its headquarters in London. It had originally started as a fixedline service provider but it soon diversified its services and ventured into mobile and broadband connections as well. TalkTalk Mobile started its operations in 2010 as a mobile virtual network operator on the Vodafone UK network.

Services offered
TalkTalk mobile is available only to TalkTalk residential customers. Customers can choose from a variety of handsets and plans that suits their usage and finalize the one that they find to be best for them. One can retain their existing number or choose to buy a new one before they join the TalkTalk community. Mobile phones are offered bundled with SIM plans and are often combined along with exciting combos to lure more customers. Mobile users can also choose to change their received handsets within 14 days of delivery provided they satisfy the conditions as explained by the company.


A demo of Talk Talk Mobile

Schemes and Plans
Users get to choose from a wide variety of Smartphones ranging from Motorola to Samsung. Different devices have different plans based on the time period and bundled services offered by the company. In general, the call rates are charged on per second basis although a minimum of one minute is  compulsory charged per call. Data and SMS are provided as additional benefits based on the plan you choose. Some of the main highlights of TalkTalk mobile includes nation wide coverage, free next day delivery and free calls to the family amongst others. The company also allows you to upgrade your smartphone and change your existing plan with utmost ease and convenience and also provide additional benefits as well.

Customer Support
TalkTalk maintains that customer satisfaction is one of the prime motives of the company. They have different mediums for the customers to complaint and seek help on issues faced by them. Besides having FAQs and other information available on the website, the company also has a dedicated helpline number and an online chat facility for use as well. You can seek for any kind of help and be sure to get the best help possible in the shortest span of time. The company has a refined structure to handle complaints and thus it is easy to target the issue and rectify it within the minimum amount of time.

Voice your Opinion
TalkTalk mobile has a huge customer base and if you too are an existing user then please make some time and share your reviews with others. Mobile coverage and satisfactory customer support are important factors before joining a network and your review will help others before they decide about the same. 

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