About TalkTalk Mobile

Looking to buy a new mobile on a long-term contract? Seeking for affordable plans and friendly customer support? Need different options and convenience for the change of tariffs and plans? Are you a TalkTalk broadband or mobile customer? Let us check the different plans offered by the company that make it an interesting choice for its customers.

Origin and History

TalkTalk Mobile is part of the TalkTalk group that offers Broadband, TV, Mobile, and Landline connections. The telecom company began its operations in the year 2003 as a subsidiary of Carphone Warehouse and was de-merged as a standalone company in the year 2010 with its headquarters in London. It had originally started as a fixed-line service provider but soon diversified its services and ventured into mobile and broadband connections as well. TalkTalk Mobile started its operations in 2010 as a mobile virtual network operator on the Vodafone UK network.

Services offered

TalkTalk Mobile is available only to TalkTalk residential customers. Customers can choose from a variety of mobile phones and plans that suit their wishes. You can retain your existing number or choose to buy a new one before joining the TalkTalk community. Mobile phones are offered bundled with SIM plans and are often combined along with exciting combos. Mobile users can also choose to change their received handsets within 14 days, provided they satisfy the conditions as explained by TalkTalk.

Schemes and Plans

Consumers get to choose from a wide variety of Smartphones ranging from Motorola to Samsung's latest models. Different devices have different plans based on the time period and bundled services offered by the company. In general, the call rates are charged on a per-second basis although a minimum of one minute is compulsory charged per call. Data and SMS are provided as additional benefits based on the plan you choose. Some of the main highlights of TalkTalk Mobile include nationwide coverage, free next day delivery, and free calls to the family amongst others. The company also allows you to upgrade your smartphone and change your existing plan with utmost ease and convenience and also provide additional benefits as well.

Customer Support

TalkTalk maintains that customer satisfaction is one of the prime motives of the company. They have different mediums for customers to file complaints and seek help on issues faced by them. Besides having FAQs and other information available on the website, the company also has a dedicatedhelpline number and an online chat facility for use as well. You can seek any kind of help and be sure to get the best help possible in the shortest span of time. The company has a refined structure to handle complaints, thus making it easy to target the issue and rectify it within the minimum amount of time.

Voice your Opinion

TalkTalk Mobile has a huge customer base and if you too are an existing user, then please make some time and share your reviews with others. Mobile coverage and satisfactory customer support are important factors before joining a network, and your review will help others before they decide about the same.

What can you expect from TalkTalk Mobile? Read all about this telecom company with mobile phone services, broadband, TV, landline connections, etc.

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability -

check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet, and optical technologies. Network convergence includes the coexistence of video, voice, and data communication. Also, security and stability are main concerns, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore services fast with minimum or no impact on your activity, and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won't stall the growth of your business.

Offers and support -

check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don't come with unnecessary burdens of services and expenses that you aren't interested in.

Customer support -

make sure they have quality customer support. There are so many occasions in which a client doesn't get offered the best products or the assistance they need just because the company doesn't consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect, and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:

Categories

Telecom | Mobile and Telephone Reviews & Experiences

TalkTalk Mobile Reviews

: 1

100% Would buy here again

Ordering 10

Service 8

Pricing 8

Delivery 10

Spotlight: What are our customers saying? Write a review

G

Ginger 7 years ago

I was so tired of useless plans which d nothing just waste my money and time. TalkTalk is the website where i recently start taking services but i must say i am impressed. they have all things i ev...Read on

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I was so tired of useless plans which d nothing just waste my money and time. TalkTalk is the website where i recently start taking services but i must say i am impressed. they have all things i ever wanted in my talk times. now, at least i dont waste t my time and money and i am so thankful for that
G
Ginger 7 years ago
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