If you have a mobile phone, you will need a subscription to a provider in order for it to work and to have all the functions that a modern mobile phone is supposed to have. But what is the best mobile phone provider? Which one gives the most calling minutes for the lowest price? And does this also entail good customer service? One of this providers is Orange, or EE as it is also called nowadays. The best way of finding out if EE or similar companies like Mobile Phones Direct is the best mobile telephone company for your situation and the way you use your phone, is to read customer reviews from customers that have already taken out a subscription at EE. Read their experiences, opinions, compliments and complaints to find out whether EE is the right telecom company to connect your mobile phone to.
About Orange and EE
Orange was a mobile phone telecom provider and network operator. The company started out as early as 1792 as rapid transmissions communications network during the French Revolution, but developed into an independent telecommunications network in the 90’s. They have launched the fist superfast 4G network in the UK. The company used to have internet services as well as mobile phone services, but these services have been discontinued. As of 2017, a lot of service of Orange have been taken over by EE. Orange accounts have been turned into new EE accounts. Nowadays, the company offers mobile networks, but also mobile phones itself. They have both pay monthly phones, pay as you go phones and SIM only phones. The brands of the phones they offer include Samsung Galaxy, Apple iPhone, Huawei, Pixel, LG and Sony Experia.
An Orange commercial
Services of EE
EE offers telecom network for your mobile phone devices. They offer calling minutes, 4G internet and Wi-Fi. They also sell many different phones and other devices, as mentioned before. They offer free delivery service for all their mobile phones, tablets and other devices that you buy on their website. Your package will be delivered via DPD and they offer Follow My Parcel service that help you to track your order. You will be given a text a day in advance so you know when your package will arrive. If there are any problems with your delivery or with the service they provide, you can contact them via their website. You will be asked to indicate what your problem is about, and then you will get to a telephone number that you can call to or an email address that you can write to.
Complaints, Compliments or Tips for EE
Have you ever taken out a subscription to the services offered by EE? If so, you might be able to tell us about your experience. We would like to know about their telephone connection, customer service, internet connection and more. Did you encounter any problems? And how did EE solve them? Please leave a customer review with your experience, opinion, compliment or complaint whether they are positive or negative. Your review can help others to get a better view of this company and help them decide whether EE is a company they would like to connect their mobile phone to or not. Tip: have a look at reviews of other companies that provide the same products and services.
What is EE and its mobile phone services like? Read customer reviews about this company for mobile phone networks, internet connection.
Key points to consider when choosing a telecom provider
There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:
Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business.
Offers and support - check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in.
Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.
Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
Got 20GB unlimited EE sim,free text- Best deals ever.
I got the deal of 20 GB ee sim, unlimited messages and data.. package is most reasonable and easy. plus 3 months BT support. They have a great network and varied tariff plans. like best for all. One of the great choice for market, now. Must go for it
I am a disabled lady.I have been with EE for several years and have ALWAYS had problems with them. Their lack of professionalism is astonishing. I recently purchased an additional tablet to use alongside my mobile phone. Within the cooling off period I realised that I had made a mistake and called them up to request a cancellation of the tablet.They agreed and arranged a courier to collect the tablet. On the day of collection the courier stated that he was unable to collect it from me as he had run out of special courier bags.He instructed me to just wrap it in a bin bag and he would take it and put the label on it when he got to the depot.To cut a long story short EE did receive the tablet back safely but due to an error in logging the return I was still charged for the tablet on a further 2 bills!! I called them on 3 separate occasions, each time holding to get through for over 40 minutes!! They passed me from pillar to post to rectify the problem and to this very date I still haven't resolved the problem and am still being charged! I feel EE have misled me and failed me.They have caused me unnecessary stress and many sleepless nights.