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Spotlight: What are our customers saying?

Karen Smith
I always preferred Vodafone, for a long time, I mean, it has been around 8 years, I am a regular customer of it. Unlike other telecom companies, vodafone gives full package of everything required...Read on

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    Would buy here again

    Everybody knows Vodafone is best among others

    I always preferred Vodafone, for a long time, I mean, it has been around 8 years, I am a regular customer of it.
    Unlike other telecom companies, vodafone gives full package of everything required. marking from best customer service, affordable tarrif plans, call rates, internet offers, 4g, application services and alot.
    Generally with other telcom companies, they have one or two specialties but suck in something particular but Vodafone is the complete package.
    Networks & Internet is strength here
    VODAFONE ...is best among others

    Post services switched to vi its really unable to continue further
    .Superior agent named preety from andhra customer care said we can port to another network if we want ,when a customer calling for some help as nearly from 1 month we are facing browsing issue and data pack expired please help in extending it as its not issue from our end. The customer care agents should not say in this manager.Any ways if issue is dragged for so long will no further help ,we will anyways go to swith to another network.When requesting for call back no one is bothered to fix issue with priority.

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    Would buy here again



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Is it time for you to take out a new mobile phone subscription, but do you have no idea at which company or in which shop? Are you curious about the experience of others, so you can choose the provider that is right for you? On BritainReviews you can read experiences and reviews written by other customers of Vodafone. We will not tell you what do do, but you can take these reviews in consideration while you decide.

About Vodafone
Who doesn’t know Vodafone? Not only is it one of the largest telecom providers in the UK, but also in 29 other countries. Vodafone has various possibilities for you. Would you like a new subscription with the newest mobile phone, than you are in the right place at Vodafone. Even if you do not want a lot of hassle and just want the cheapest subscription than Vodafone is the place to be. Everyone can find the right device or subscription. Besides a subscription with mobile phone you can also choose for a sim-only subscription, which can be much cheaper for you.

Services of Vodafone
Vodafine is ready and willing to help you find the right prescription for you. You can also visit Vodafone for a prepaid mobile phone or SIM card. You can decide for yourself the limits and thereby cost of your calling minutes and internet bundle. Besides an individual subscription or prepaid, you can also take out a business subscription. This is possible for all kind of companies, little, middle large or large. Vodafone also offers the Vodafone Home subscription. This consists of a telecommunication package that includes telephone, internet and television. You can adjust that package according to your wishes and the package is freely installed in your home. One of Vodafone’s good points is that they find the privacy of their customers most important. They state so clearly and repeatedly on their website. They respect their customer’s privacy and handle your personal details confidentially. If you have a subscription at Vodafone and you want to prolong it, they often offer nice special offers. This is already possible four months before your subscription expires. That way, you can enjoy your new mobile phone for four months with your old subscription.

Complaints, tips and compliments for Vodafone
Vodafone claims to value the opinion of customers and likes their service to be as complete as possible. If you have a complaint, there are several ways in which you can let them know about it. You can personally visit a shop, send them an email, call them, but they canm also be found on Twitter and Facebook. Our personal experience with Vodafone is positive. The shop assistants treat you kindly and the people from customer service work quickly and effectively. What’s more, the reception is good. It does not happen often that you have no reception. But because we never had any big problems, we cannot say clearly how they deal with them. Do you recognise yourself in our story or do you not agree because you are dissatisfied with Vodafone? Than quickly write a review so your opinion can be used by potential new customers.

Vodafone Home. Subscriptions, Sim-Only and more. Good or bad reception and customer service? Let us and other customers know.

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business. 

Offers and support -  check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in. 

Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one. 

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into: