Broadway Travel Reviews
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Reviews (20)
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Third holiday booking
I've just booked my third holiday with this travel agency, and I must say, I am very impressed with their amazing service. Right from when I stepped into the office, the staff were so helpful and eager to assist me in finding the ideal holiday package. They really took the time to listen to my likes and dislikes, making sure they personalised the booking to suit me perfectly. Their attention to detail and personal touch truly make them stand out from other travel agencies I've used before. I can say with certainty that I will keep booking my holidays with this agency in the future.
Booking service experience
I recently had the pleasure of using the booking service from this company, and honestly, I was really impressed. The customer service they provided was top-notch, with quick responses to all my questions and worries. The two main contacts I dealt with, Danielle and Alivia, were so helpful and really went out of their way to make sure everything went smoothly and without any stress. Their hard work and dedication really stood out, and I'm thankful for all the support they gave me during the whole process.
A genuine company
Excellent services friends
Our recent visit to Phuket
We value your services again, already appreciated many times.
Hassel free flights schedule, affordable accommodations and of course comprehensive insurance for best security of self any everything we had.
Transportation part is matter of worry little bit as you have to be careful and manage as per requirements.
Total tour cost is very common as charged by others but facilitating lotHoliday booking for wedding anniversary
I got in touch with the travel agency recently and they put me in touch with a lovely agent called Tierney. She was so helpful and really took the time to talk through various holiday choices for our upcoming wedding anniversary. Tierney made everything so easy and stress-free, and we ended up booking a wonderful holiday that suits us perfectly. I'm really grateful to Tierney for all her amazing help and professionalism. She's a real gem and a credit to the agency.
Luxury holiday booking
I chose to book a fancy holiday through this company after a bit of a letdown with another travel agency. I was really pleased with the customer service I got - the staff were really helpful and went out of their way to make sure everything was perfect. I had a fantastic time with them last year and would definitely suggest them to anyone wanting a really great travel booking service. Big thanks, Broadway Travel!
Holiday booking
I was really disappointed with my holiday booking experience. I booked a holiday but then got a call the next day saying there were problems with the flights. They said I could fly from a different airport but it would cost a lot more. Because it didn't fit with my plans, I asked to cancel the booking. But it took ages and I had to pay more before they finally agreed to cancel the holiday. It's just not on, the lack of honesty and communication is really upsetting.
First cruise holiday
Me and my family were thinking about going on our very first cruise holiday. We contacted a few places to get quotes and advice, and I must say, everyone was really helpful. However, when we spoke to this one lady called Chloe, she was absolutely amazing. Not only did she offer us the best price, but she also made the whole process enjoyable and hassle-free. It felt like chatting with a friend, but even better because she was assisting us in planning our dream holiday!
Recent holiday booking
My recent holiday booking experience was amazing. The customer service rep I dealt with was really nice, helpful, and understanding. They made sure to give me lots of choices for flights, hotels, and transfers so I could find the best holiday deal. Plus, they were so supportive and kind when I was going through a tough time, showing how dedicated they are to their customers. I'll definitely be booking with them again in the future.
Recent holiday booking
My recent booking with this travel company was just as amazing as my previous experiences. The website was really easy to use, making it simple for me to browse through the holiday choices and prices. I could easily see the quality of the accommodation and facilities on offer. Booking was quick and easy, leading to another fantastic holiday. Everything met my expectations, with no surprises or letdowns as usual.
Holiday bookings
The customer service and sales agents at this travel agency are absolutely amazing. They are always so helpful, informative, and quick to assist. It's no wonder that many people keep coming back for more bookings. I've actually booked two holidays with them this year, and I am really looking forward to them. I trust that Broadway Travel will give me fantastic service and unforgettable holidays.
Cruises to Tromso, Norway
I've booked 7 holidays through this travel agency, and all of them have been spot on. My latest booking is a cruise to Tromso, Norway, and I'm sure it's going to be a fantastic, stress-free trip. Broadway Travel always provides top-notch service, making holiday bookings easy peasy. I'd definitely recommend this agency to anyone after a reliable and efficient service.
Booking my holiday
I was pretty anxious about booking with a new company, but it actually went really well! I even dropped them a message with a few questions after booking, and they were really helpful. The prices were amazing as well! I totally recommend them to anyone in need of a holiday 🤩
Booked holiday trip
I gave them a ring and this guy called Raheem answered straight away and was really helpful, answering all my questions about the holiday I wanted to book. He told me everything I needed to know and now I'm buzzing for my trip. The company is great, big thanks to Raheem!
Travel booking with a knowledgeable agent
I've just booked a holiday with this amazing travel agent. They were so knowledgeable and really helpful. They went through every little detail of my trip, making sure I knew everything I needed to. They were really patient and polite while we were booking, which made the whole thing stress-free. I couldn't have asked for a better travel assistant, to be honest.
Travel booking experience
My experience booking my travel through this company was really disappointing. The guy I spoke to, Nathan, was actually really good and sorted out everything I needed, but overall, the service wasn't great. There was a lack of communication and the staff were unprofessional, which left me feeling frustrated and unimpressed. It's a shame that one good agent couldn't make up for the rest of the company not pulling their weight.
Excellent service from agent
Laura Kane was absolutely fantastic, she truly grasped what I was after and smoothly walked me through everything from the beginning to the end. I would definitely suggest her for her top-notch skills and knowledge. Thanks a lot, Laura.
Vacation booking with the nicest travel agent
I just want to share how amazing our family vacation planner was! She was the loveliest person - so helpful in sorting out our very first trip abroad. She took care of all my worries and made sure she knew about my child's health issues so the hotel could be prepared. I can't thank her enough, she's an absolute angel!
Got help from a dude named Michael
When I phoned Broadway for help, there was this bloke called Michael who was really helpful, spoke clearly, and knew loads of stuff. He helped me work out everything I needed to know and gave me loads of great advice. I felt like a travel pro after chatting with him!
Super helpful and friendly staff
The people there were absolutely lovely, they took the time to explain everything about what we were buying. They were so polite and friendly, and answered all of my questions without any hesitation.
Review with most votes
First cruise holiday
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