trivago Reviews
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Reviews (26)
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Indian restaurant experience
I went to this fantastic Indian restaurant and it was such a brilliant time. The staff there were really nice, friendly, and really professional. The service was absolutely spot on and the food was just delicious - so many amazing choices! The atmosphere in there was just great, we really enjoyed it. Definitely going back next time we're in the area.
Overnight stay at a guest house
My partner and I stayed at a guest house for our anniversary recently, and we had a wonderful time. Having breakfast served in our room was a nice touch and really made us feel pampered and relaxed. We did have a small problem with the shower, but the staff quickly moved us to a different room, which was just as comfortable. It was also a thoughtful surprise to find a bottle of bubbly in our room to help us celebrate our special occasion - we were really touched by that gesture.
Hotel bookings
I've been using Trivago to book hotels for years, and I have to say, it's always come through for me. The prices I find on there are consistently better than other popular sites, but without compromising on quality. So, I definitely suggest giving Trivago a look before you confirm your hotel booking.
Hotel booking through Trivago
I recently used Trivago to book a hotel and ended up on the Algotel website to finalise the booking. Although I didn't get a confirmation from Algotel, our reservation was indeed in place when I rang the hotel to make sure. Everything turned out fine in the end, but it was a bit unnerving not getting that confirmation from the booking site.
Hotel stay at Las Camellias, Tenerife
During my stay at a hotel in Las Camellias, Tenerife, my partner caught a hotel staff member trying to access our safe and take our passports and money. Despite reporting this incident to the hotel reception on 11th to 12th December, no action was taken. This breach of trust and security has left us feeling vulnerable and disappointed. I recommend avoiding this hotel if you care about the security of your belongings.
Dinner at a top restaurant in Edinburgh
I used my voucher for an amazing three-course meal for two at a popular chef's restaurant in Edinburgh. The food was fantastic, and our waitress provided excellent service. Overall, it was an absolutely incredible experience and definitely the best restaurant I've been to in Edinburgh.
Hotel booking with misleading listing
Recently, I had a bit of a nightmare trying to book a hotel through one of those fancy travel websites. I was after a spot in Madrid, and had my eye on the Niza Hotel. It was supposed to be just 3 miles from the city centre, which sounded perfect to me. But when I clicked on the 'View Deal' button, I got sent to a totally different Niza Hotel in Gandia, which is nowhere near Madrid – it's actually by the coast, hundreds of kilometers away. What a waste of time! It left me proper confused and in a pickle.
Hotel booking experience
My mum booked us a hotel through this website and I was buzzing for our holiday. But when we got to the hotel, we realised that breakfast wasn't included in the price! Adding it on there and then was so pricey, which was a massive disappointment. I was so excited for a nice brekkie every day but ended up having to fork out more money we hadn't budgeted for. Total let down!
Car insurance and repair experience
I had a bit of a mishap not long ago and had to sort things out with Vizonnetwork through AXA car insurance for the repairs. They told me that if I didn't go with their recommended repair shop, I'd have to trek quite a way to get the work done and then figure out my own way back home. It was really disappointing to see how little they seemed to care about making things easier for their customers.
Misleading pricing
The prices you see on Trivago aren't actually the final price you'll have to fork out. When you go to book, they slap on extra taxes and fees, which can be a bit sneaky for folks trying to snag the best deal. It's not really fair on customers trying to make a smart choice when both Trivago and the booking site pull this trick.
Hotel stay review
The customer service we got at the hotel in Stockholm was top-notch! The staff were really friendly and always made sure we had everything we needed. The beds were comfy, the room looked nice and was super clean. And don't even get me started on the breakfast - it was not only tasty but also looked great. All in all, our stay was a really positive experience.
Hotel Booking Scam
I made a mistake by booking a hotel room through a link that Trivago recommended. It turned out that I was scammed by the company Algotels. They not only took money from my credit card but also didn't give me the hotel room I thought I had booked. This whole situation has left me feeling really frustrated and tricked. Trivago needs to own up to promoting unethical businesses like Algotels and should definitely blacklist them to keep their customers safe from scams like this in the future.
Hotel booking
I was really disappointed with booking a hotel through this service. I had heard great stuff about it, but the actual experience was far below my expectations. Despite all the promises of amazing deals, I discovered that booking directly with the hotel would have actually saved me £200. The ads are definitely deceptive, so I won't be using this service again.
Amazing holiday at a hotel in Turkey
I've just got back from the most wonderful holiday at a hotel in Side, Turkey. The staff were really attentive, the food was so fresh and they had such a wide selection. The coffee shop and ice cream parlour were absolutely amazing, and the spa was just superb. The toilets were always clean, the swimming pool area was immaculate, and the entertainment was fantastic. The cleanliness was top notch from the rooms to the hotel facilities. I would highly recommend this hotel to anyone!
Stayed at a city hotel
I recently spent a week at this fabulous city hotel and it was absolutely fantastic! The staff were incredibly welcoming and friendly, and the location was perfect. The room was spotlessly clean and had all the amenities I required. I'd like to give a big shoutout to Lien, Anastasia, Nasisah, and Promise for truly making my stay unforgettable. I'm already looking forward to returning in the future!
Accommodation booking
Booking accommodation through this platform was absolutely brilliant. It was so easy to use, I found a fantastic deal for where I wanted to stay. The customer support was also really great, they answered all my questions quickly. Honestly, I couldn't have asked for a better experience booking accommodation.
Hotel booking for a party
I'm never going to use this platform again. I booked a hotel room for a party on Saturday 20th July, but then I saw that the date was wrong on the booking confirmation. I tried to sort it out, but the customer service wasn't helpful at all. In the end, I had to book directly with the hotel and got a lower price.
London hotel booking on Trivago
Be careful when using this platform for hotel bookings, guys! I tried booking a hotel in London but my payment was declined because of a "High Risk" payee situation. I had to book somewhere else at a higher price. Turns out, the second choice was a scam! The whole ordering process was a nightmare, the service was not great, the prices were way too high, and in the end, the hotel I booked never materialised. Stick to reliable sources and avoid this dodgy business at all costs.
Hotel stay for personal reasons
I was really let down by my stay at the hotel, even though it was so close by. The vibe there just didn't feel right - there were some strange guests that made me feel on edge. And the staff, especially the younger guys, didn't seem bothered about helping me out at all.
Holiday accommodation in Crete
I had a terrible experience recently. The room was dirty, the mattress and bed sheets had blood stains, and I lost money with Jet2. It was so bad that I had to sleep on the beach. To make matters worse, the bathroom was flooded. I felt completely scammed and devastated.
Review with most votes
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