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Last-minute flight cancellation and refund issues
I had a terrible experience with Budget Air. I booked flights from Canada to Bali well in advance, but a few weeks before my trip, they told me one of my short domestic flights in Canada was cancelled. This particular flight was run by a big airline with lots of daily trips on that route. They first suggested a different option, but then took it back, leaving me in a panic just before the busy travel season. In the end, I had to settle for a refund, which wasn't great because it was last minute and cost me more to book new flights.
Quick and easy booking
Booking our flights on the website was a breeze. Everything was really straightforward and we got everything sorted out quickly.
Booking flight tickets
I was a bit worried about using this website because of some bad reviews, but I was actually really impressed with my experience. It was easy to find my way around the site, especially on my iPhone, and the information on flights and connecting times was clear. Booking was simple and payment was done quickly. I got my flight tickets via email pretty quickly, within 20 minutes of booking. On the whole, I had a great experience and would definitely use this service again. I checked prices on other sites and even with the airline directly, and I saved a lot of money by booking through this one. I would definitely recommend it!
Easy booking, quick e-ticket delivery
The booking was dead easy - no bother at all. Got myself a cracking deal and got my e-ticket sorted within a day of booking. Only hiccup was trying to pay over the phone.
Flight purchase with BudgetAir
After checking out loads of flight booking sites, I came across BudgetAir, which had some really good prices and clear itineraries that beat all the others. The booking terms were easy to understand, so I could decide with confidence. Plus, the website was simple to use and getting around it was a breeze.
Reserved seats and luggage purchased
The online customer service chat was just dreadful. I couldn't reach anyone, and when I tried to book reserved seats and luggage, BudgetAir cancelled them because of so-called technical issues. Now I have to sort it out with the airline directly, causing me financial loss and stress, especially as we're travelling with young children. The upsell they offered at the time of booking turned out to be a disaster - don't fall for it. I thought I was getting a bargain with the low prices, but it's actually a big con as I'm having to pay more directly to the airline because of BudgetAir's incompetence. What a waste of time and money!
London to Porto return flight booking
I recently booked a return flight from London to Porto on this website. At first, I was a bit unsure because of some bad reviews I'd seen, but I actually found the booking process really easy and simple. Even though there were some warnings about potential issues if the details weren't spot on, I made sure to double-check everything before making the purchase. The e-tickets arrived quickly, and I could easily check my booking on the airline's website too. I might be a bit careful about using this website for more complicated trips in the future, but for this one, everything went well and just as I'd expected.
Easy Booking Process
Booking my flight was really easy, but I had to do it again because I accidentally clicked the wrong button. It would have been even better if it was foolproof.
Quick and affordable flight ticket purchase
After hearing some people say good things and some not-so-good things about online travel agents, I thought I'd give BudgetAir a try when someone told me about them. I was actually quite surprised to find a really cheap flight ticket at a price that I was more than happy with. It only took me a few minutes to sort everything out and there were no problems along the way. The website was easy to use and I got my booking confirmation straight away. The only thing that could've been better was the customer service, as I had to wait a bit too long for a reply to a question I had. But all in all, I'd say my experience with BudgetAir was pretty decent.
Tickets arrived on time
I bought some tickets and they arrived right on time, no issues at all. I checked with the airline and they confirmed everything was good to go. Also received my e-tickets super quickly.
Cheap flight purchase
I recently booked a cheap flight using this service and I must say, overall it was a decent experience. The best part was definitely the low price of the airline tickets, which made it a great choice for my travel plans. But I was a bit annoyed by how they kept trying to sell me extra insurance that I didn't really need. The way they tried to scare me into buying these products felt a bit much, especially when a basic travel insurance policy would have done the job.
User-friendly website design
I really liked using the website - it was dead easy to use and I found my way around without any trouble. Booking my flight was a piece of cake, didn't take long at all, and I got a really good deal. I was pleasantly surprised by all the different choices I had for when I wanted to travel. All in all, my experience with the website was great and I'm definitely thinking about using it again next time I need to book a trip.
Cost-effective flight bookings
As someone who travels a lot, I've been using third-party booking services like BudgetAir for quite a few years now, and I have to say, my experience has always been really good. Whenever I need to book a flight, BudgetAir is my first choice because they always have the best deals around. One important thing to keep in mind, especially if you're new to using third-party services, is that using platforms like BudgetAir might mean you won't get direct customer service from the airlines, but you'll get cheaper tickets instead. This is a common thing with other third-party services like Opodo, Gotogate, and Expedia. Just remember, when it comes to any problems with changes, cancellations, or refunds, it's usually the airline's policies you'll have to follow, not BudgetAir's fault. So, if having direct airline customer service is really important to you, then maybe booking directly with the airline would be a better choice. But for those of us who like to save money and know our way around travel, BudgetAir.co.uk is a great option. I've never had any issues with my bookings and the whole process has always been easy and quick.
Quick flight booking
I recently booked a flight through this service and I must say, the website was pretty easy to use. But, I was really disappointed to see that they were charging a much higher price for adding luggage. It was quite a shock to find out that I was being charged 40% more for the luggage when I checked in on the airline's website, compared to if I had booked directly with them.
Refund not received
This company is an absolute scam. I booked a ticket and not long after, they sent me an email promising a refund. However, it's been hours and I still haven't received my money back. They nabbed R25,000 from me and it honestly feels like I've been robbed. I've had to enlist the help of the fraud investigation team as this situation is just bonkers. I recommend steering clear of this company at all costs.
Refund delay issue
I've had a really bad time with BudgetAir. I booked a flight which got cancelled because the airline changed the times. BudgetAir said I'd get my money back as per their rules. But it's been more than a year now and still no refund. I've tried contacting them loads of times, but all I get are excuses about the airline not confirming the cancellation. It's just not on - the lack of transparency and professionalism is really not acceptable.
Refundable ticket purchase
I had a really annoying experience with buying something from this company. I got a ticket that I could get a refund for, and I had to cancel two months before I was meant to use it, which was four months after I bought it. Despite asking for a refund almost 10 months ago, I still haven't heard anything back from them. The customer service is absolutely terrible - the chat support is useless and there’s no real person to talk to. It's been a total nightmare trying to sort things out with them. I would definitely recommend thinking carefully before buying anything from this company.
Easy booking process, quick etickets and confirmations, good price
The process of booking was really easy and straightforward, no hassle at all. I got my etickets and confirmations pretty quickly, which was nice to see. The price I paid for my flights was really good, especially when compared to other companies with similar routes. All in all, it was a smooth and efficient experience.
Scam victim, bank involved
I just wanted to share a bit about what happened to me recently when I was booking something online. It turned out to be a big scam, and I ended up having to get my bank involved to sort it all out. It took a good two months to finally get my money back. I just want to warn everyone to be really careful and not use this company because they're dodgy. If you need it, I can show you proof of what I went through. Just don't take the risk with your money.
Quick and easy flight booking
I was just booking a flight, you know, and it was dead easy and quick. I found the best and cheapest flights on this one website, then hopped over to another one to actually buy them. The others were like changing their prices right as I clicked on 'em, so frustrating! BudgetAir was a winner, no doubt. Before you know it, I had my booking reference and then bam, tickets were in my inbox. It was crazy fast!
About BudgetAir
BudgetAir is a travel agency that offers affordable flight booking services online. They specialise in providing customers with a wide range of flight options, allowing them to compare prices across different airlines and find the most cost-effective travel solutions. BudgetAir operates in numerous countries, making it a convenient choice for international travellers looking for competitive airfare deals. Established in the mid-2000s, BudgetAir has steadily grown its presence in the travel industry, leveraging technology and strategic partnerships to enhance its service offerings and customer experience.
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Categories BudgetAir
Holidays and Trips | Plane Tickets Reviews & Experiences
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Seite online seit: 5 March 2018
Letzte aktualisierung: 29 November 2024
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Review with most votes
Good
Uses this services for Thailand and Budapest twice last month. Now coming to the facilities and quality, pretty good, not best really. Right from reception from home to back, ... Read onBy: Susan