Caledonian Travel

All reviews

Caledonian Travel

71% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

M
Maureen Nelson
Spent two months trying to get a refund on this cancelled holiday, constantly told that holiday was protected by BCH bonded company, when this company went bust along with National Holiday's was in...Read on
L
Lyndsay weir
Paid over £1800 for 2 to visit passion play that only occurs every 10 years. Event cancelled and now company refuse to refund money insisting we accept holiday credit note or transfer to another tr...Read on
P
P Winter
Like others i am frustrated about the lack of refund option with the recent cancellations. I completely understand that things have to be cancelled and can't fault the company for that but now i h...Read on
M
Maureen Nelson
Trip was cancelled due to Corona virus, little help from Caledonian Customer services, offered a voucher which i accepted due to crisis, have only recieved a cancellation invoice left totally confu...Read on
G
gary s smith
Despite what had been advertised, the passengers including myself were denied the side trip to Liverpool after the principle excursion to the Aintree horse racing on April 6 2019.I await a satisfac...Read on

All reviews (7)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    London weekend and Tutankhamun Exhibition

    Spent two months trying to get a refund on this cancelled holiday, constantly told that holiday was protected by BCH bonded company, when this company went bust along with National Holiday's was informed my best course of action was to apply to my credit card provider for a refund, have now read that Caledonian travel have started trading as Tartan Travel surely this is illegal leaving thousands of customers out of pocket. If they can restart business surely they should ensure people are reimbursed. This is shameful.

    Just been to Newquay. Leaving Glasgow on 23rd August for 5 days. Long journey for only 3 full frame there. Thoroughly enjoyed it. The driver Alan, was excellent & interacted really well. All the passengers on the coach mixed well. The Beresford hotel was a bit tired but no complaints. Food was great, room was clean, nice clean bed & hot water & shower were excellent. Room could do with decorating but staff were great. 3rd time I've been with Caledonian travel & wouldn't hesitate to do it again

    Have just came back from Liverpool on Friday 17th September. Driver Colin and host carol were outstanding. But the hotel Adelphi let everyone down place was filthy. Our room was ... , graffiti all over the Wardrope. Drawers had no handles. Room smelt musty of stale smoke, so tells you last time it had ever been decorated. Food breakfast and evening meal wasn’t the best either tasted bland and cold. Everyone on tour that stayed in hotel were disappointed including driver. This hotel should never be in the brochure


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trip to oberammergau passion play

    Paid over £1800 for 2 to visit passion play that only occurs every 10 years. Event cancelled and now company refuse to refund money insisting we accept holiday credit note or transfer to another trip.
    We waited a long time for this trip and certainly do not want to take other trips in these covid 19 times. Imagine how many would we have to take in order to use our allowance in the limited time allocated by Caledonian travel?
    Credit note is fully bonded by the Bonded Coach Holiday Group of the Confederation of Passenger Transport who today informed me WE ARE LEGALLY ENTITLED TO A REFUND.
    Avoid trips with this company. Same standard brush off replies to all my emails. Cut and paste with appalling grammar.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    blackpool trip

    Like others i am frustrated about the lack of refund option with the recent cancellations.
    I completely understand that things have to be cancelled and can't fault the company for that but now i have to try rebook something, the only other time off i have this year is in July and if thats also cancelled they'll basically be keeping my money for a year until can book something next year.
    Absolutely disgusted with this should just be able to get a refund, this was my first booking with this company and seeing how they treat customers now it will certainly be my last!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    London weekend and Tutankhamun Exhibition

    Trip was cancelled due to Corona virus, little help from Caledonian Customer services, offered a voucher which i accepted due to crisis, have only recieved a cancellation invoice left totally confused and now unable to contact anyone to speak to. Feel Caledonian have left customers high and dry.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    denied side trip to Liverpool

    Despite what had been advertised, the passengers including myself were denied the side trip to Liverpool after the principle excursion to the Aintree horse racing on April 6 2019.I await a satisfactory resolution from Caledonian Travel.

    I had a trip cancelled and was given a credit note due to the Corona Virus. I have been told by Caledonian staff that this is on the advice of Government and Financial Protection agencies.. The law relative to refunds under Consumer Protection laws has not been changed. Clients should still be refunded otherwise I feel that the company is breaking the law. I am aware that the credit note is covered under a bond. What happens if the named person on it passes away? Does it transfer or die with the person? Caledonian should repay money without question


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Letterkenny

    Caledonian travel will have to do something about the group s that travel on there buses came back last night from letterkenny everything was good only thing a group of ladies got out of the cage and headed for donegal ware not a company by the guards that looks after them so thought they were it the most rude women I have to sit with only for the poor driver we all got home safe they were up and down to him and putting him of the good job he was doing the bus could have been. In an crash 4 or times only for the driver he should have stopped the bus and put them of the bus somewhere there is plenty of land and they could get on with the build a kip for themselves I can't repeat what they were saying and I hope the driver of this bus gets a bonus as he should get reward for putting up with this lot of crap that don't know what day it is hope they never get on one of your buses again ps the trip was good only for them thanks

    Like others i am frustrated about the lack of refund option with the recent cancellations.
    I completely understand that things have to be cancelled and can't fault the company for that but now i have to try rebook something, the only other time off i have this year is in July and if thats also cancelled they'll basically be keeping my money for a year until can book something next year.
    Absolutely disgusted with this should just be able to get a refund, this was my first booking with this company and seeing how they treat customers now it will certainly be my last!

    Do we get a refund for holiday we booked with you.for july 6 to.july11


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Best services

    It's extremely easy to access whatever I like . Unlike other sites, the complete booking process is simple even for someone who know nothing about booking.
    It's also good for my account


Others also viewed

EasyHotel brand logo for reviews of travel and holiday experiences
easyHotel
1 reviews

Who doesn’t like to go away for a day, weekend or holiday? With cars, trains and planes were are able to get pretty much everywhere where we ...

On the Beach brand logo for reviews of travel and holiday experiences
On the Beach
1 reviews

Lounge on, beach lover! Are you just as ready for summer to start as we are? Or maybe you just want a break of the winter cold and travel to the su...

Hotels.com brand logo for reviews of travel and holiday experiences
Hotels.com
1 reviews

Read on BritainReviews what other people say about Hotels.com. BritainReviews collects reviews, experiences, opinions and tips about lots of compan...

Trivago brand logo for reviews of travel and holiday experiences
trivago
1 reviews

Have you ever booked a hotel at Trivago? If you did, what was your opinion? Or, in other words, what do customers think of Trivago? We at BritainRe...

Caledonian Travel

Are you looking for a cheap short break? A way that you can try something or travel somewhere totally new without having to empty the bank at the same time? Caledonian Travel offers you a possible solution to this with their holidays by coach in destinations from Oban to Vienna to Monte Carlo! Read on to find out a bit more about this company, then check out the customer reviews to see what previous users of this company have had to say!

About Caledonian Travel 
Caledonian Travel are the leading specialist in short breaks or holidays by coach, based in Scotland. Their breaks spread all the way across the UK, Ireland and Europe, allowing a broad range in variety so that each customer can find what they really want. 


Customer Services: What does this company feature on their website? What can they offer you?
The Caledonian Travel website offers holidays to be searched by typing in a destination, hotel or event along with departure dates, duration length and departure town. This will then produce a search with the results of all the events in that area. Alternatively, instead of typing in specifics, customers also have the choice of browsing by area. Within the Britain and Ireland category there are Holiday Types such as Seaside, City Breaks, East, Mother's Day, Christmas Markets and specific Destinations such as York, Snowdonia, Belfast, Dublin, Fort William, Aberdeen, Scarborough and Chester. The Europe category has the same construction with Holiday Types such as Bulbfields, River Cruises, New Year, Battlefields, Inclusive, Lakes and Mountains and Destinations such as Bruges, Monte Carlo, Vienna, Pisa, Budapest and Black Forest. On the other hand, customers also have the choice of selecting their holiday by theme such as Showtime, Family Fun, Caledonian Sports and Special Events. 

Customer Reviews: What are your thoughts on this company? Share your complaints, opinions and praise!
Have you ever been on holiday with Caledonian Travel? What did you think of this holiday experience? The experience that you have gained with this company could now be invaluable advice to someone else who is considering using this company's business but is unsure. Either, you could inform them that this company is amazing and you absolutely recommend them. Or you could warn them that this company is a scam or totally not worth the price, thus saving them money and time! 

What do Caledonian Travel customers have to say about their holidays? Read and write customer reviews about their coach holidays to Europe & the UK!