Crystal Travel - Overall Rating based on 22 reviews
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Flying tomorrow for my holiday
I can't wait to fly back home tomorrow! I had a little issue with my check-in, but Olivia really saved the day. She was really kind and helpful, definitely deserves 5 stars! I'm really pleased with the service I got from this travel company. Everyone was so friendly and helpful. I'll definitely be booking with them again. Great job, guys! 👍👏👏❤️
Last-minute flight booking
Ana Swift was absolutely amazing. She was so helpful, patient, and kind. She really went above and beyond to help me sort out my last-minute flight booking, which was a massive help as I was really short on time. I honestly couldn't have hoped for a better service. Thank you so much, Ana!
Flight booking review
I've just booked my first flight with this travel agency and I have to say, it was brilliant! A guy named Arbaz Khan assisted me and he was fantastic. He sorted out my seats and even remembered my food preferences and allergies. He made sure everything was just right. The payment process was easy as pie. I'm thrilled I chose them and had Arbaz's help. I'll definitely be recommending them to my friends!
Ticket booking to Manila
I had a really good experience booking my tickets to Manila with this travel agency. The guy I spoke to, Paul, was so helpful and patient when helping me with my booking. I would definitely recommend this agency to anyone needing to book travel tickets.
Issue resolved in 5 minutes
Miss Alice was really kind and sorted out my issue super quickly! She's amazing!
Ticket booking with impeccable service
At long last, after booking tickets with the company for the third time, I must admit that I received top-notch service. Rebecca, in particular, really went out of her way to make sure all my requirements were sorted promptly. Even though I've had some problems in the past, this latest experience completely surpassed what I was expecting. Well done, Rebecca!
Travel assistance
I got in touch with the company a few times over the past few days to get some help with my travel plans. The staff who helped me out were all really helpful, polite, and professional. I just want to say a big thank you to all of them for their fantastic service.
Booking with Crystal Travel
I've just gone and booked a trip using a travel agency and checked out prices on a few different websites. Expedia was charging nearly double what they advertised, eDreams and Opodo were trying to be sneaky by getting people to sign up for a subscription to see the prices they advertised. However, Crystal Travel stuck to their word and charged exactly what they said with no hidden costs. Plus, my tickets came through quickly. It was nice to have an honest pricing and an easy transaction. Thanks a lot.
Flight booking assistance from Lisa
I recently got in touch with a travel agency to get some flights sorted from London to Florida. I spoke with Lisa, who's in Customer Service, and I've got to say she was absolutely brilliant. Lisa was not just friendly but really knew her stuff and was super professional. She took the time to go through everything about the booking and made sure I was alright to go ahead. The price she gave me was really good, and I was pleased with how everything went. A big thank you to Lisa for being so great at her job.
Last-minute seat reservation
I had a bit of a last-minute problem with online check-in and was getting a bit worried about not being able to choose my seat. But then, Stella came to the rescue like a superhero and sorted everything out for me. She made sure my seat was reserved and all was sorted. Honestly, she really saved the day and made my journey much easier. Fantastic service all round! 👍🏽
Booking Flight tickets
The communication was top-notch. They answered all my questions quickly and were really helpful. The staff was polite the whole way through, which made the whole experience a lot nicer.
First-time plane ticket booking
I recently booked plane tickets for the first time with this company and I must say, I had the pleasure of receiving excellent service from a lovely lady named Maria Mae. She was so friendly, helpful, knew her stuff inside out and was really patient with all my questions. I was really impressed with how she looked after me and I will definitely be telling my friends to go to her in the future.
Booking flights
I was feeling really frustrated trying to book my flight, but then Veronica came to the rescue! She was so patient and had great communication skills. I was on the verge of giving up, but she guided me through the entire process. Thank you so much, Veronica!
Our recent ticket booking experience
We had a great time working with our salesman, who was so helpful in making sure we could manage the prices. The whole process went really smoothly and was easy, all thanks to his help in booking our tickets. We're really happy with the service we received from the staff.
Flight ticket purchase
I've been using this travel agency for a while now and I have to say, they really do have the best rates for airline tickets. The staff have always been helpful and professional, which makes the booking process so easy.
I had to call in recently to check my upcoming flight dates, and the agent, Stella Stevens, was so efficient and helpful. She made sure everything was in order for all three of my flights. I would definitely recommend this travel agency to anyone who wants a hassle-free booking experience.Quick and efficient booking
The team at this travel agency is truly amazing. As soon as I walked in, they were attentive, thorough, and excellent at communicating. Unlike other travel agents I've come across, they didn't pressure me into buying anything unnecessary. Instead, they really took the time to listen to what I wanted and worked hard to find the perfect option for me. Lisa and her team went the extra mile to make sure booking my trip was easy and hassle-free. I am so grateful for their time and helpful advice.
Ticket booking with a helpful consultant
I just booked my tickets through a consultant at this travel agency, and I must say, it was a pleasure. A guy named David helped me out, and he was so helpful and patient in finding the best options for my trip to Pakistan. Thanks to his expertise and professionalism, the booking process was a breeze and stress-free. I would definitely recommend this agency to anyone in need of reliable and efficient travel planning services.
Last minute flight change assistance
I recently had a really great experience with this travel agency. I had to change my flight at the last minute and the help I got from one of their team members was amazing. They not only sorted out my request quickly but also made sure I was happy with everything in the end. The staff member was really professional and dedicated, which was really impressive. I would definitely recommend this travel agency to anyone looking for help with their travels.
Booking assistance and customer service
The team at this travel agency were absolutely brilliant the whole way through. I had some specific and difficult requests for my booking, and Vikram really went the extra mile to make sure everything was sorted. Even when there was a delay in getting my tickets, Olivia was so lovely, patient, and helpful on the phone. Their communication was excellent all the way, and I really appreciate all their hard work.
Ticket denied by airline, got new ticket
They gave me a ring when the airline rejected my ticket and got me a new one sorted out. It was just like having an old-fashioned travel agent lending a hand. The new ticket didn't cost any more and I was well chuffed with the service.
Review with most votes
Travel services
As someone who has used the services of bad travel company, I can say the services of a travel agent can either make travel experience enjoyable or ruin it for you. I have had e... Read onBy: Kat