eDreams44 reviews
This score is based on 44 genuine reviews submitted via BritainReviews since 2019.
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Hana was really helpful sorting out my Prime subscription issue and she explained all the great benefits and savings that come with Prime. She even gave me some extra incentives to make sure I keep my subscription running. Big thanks to Hana!
Compensation received
I was grateful for the compensation I received and found Karim, the customer service representative, to be quite helpful. However, I still have some concerns. I can't delete my card details because it's required to keep a card on file as a member, and that makes me feel uneasy. I'm worried about being charged again next year without realising it, which could result in unnecessary calls to sort out the problem. This isn't an issue on other platforms, so it should be fixed from a technical perspective. I'm generally satisfied with my experience this year, but there are definitely areas that could be improved upon.
Flights booking
I recently booked a flight with this company and let me tell you, it was an absolute nightmare. I was promised flexible tickets that I could change or get a refund for, but when I tried to make adjustments to my booking, they said it couldn't be done. On top of that, their customer service was useless and impolite, and I felt like I was being ripped off. It's obvious that this company is only interested in making money from customers who aren't aware of their shady practices by selling expensive, non-refundable tickets. I won't be using their services again and I would recommend others to avoid them too.
Iconic and largest tour company
Edreams is known to be the largest travel company in Europe. That's what my friend Joe first told me about Edreams. I was planning for a vacation. I wasn't sure of going for the obvious travel brands out there and also not some one who are new to the business. Both experiences of mine earlier were not very good.
But as far with profile and history of EDreams, It fits well.
They organized the flights, hotels, sightseeing, itneary, entertainment prefrences, food additions and what not. I kind of see the layer they added in their whole service, which was new.
They customized the package, my holiday got made by me but professionally and with good price, so there was a heavy 5-days quality travel product out there waiting for me and my family.
I went for the trip, it was overwhelming. I felt how efficient things have become that I Almost forgot it, that's the win.
I know when I see one.
About eDreams
eDreams is an online travel agency that specialises in providing a wide range of travel-related services including flights, hotels, car rentals, and holiday packages. Established in 1999, the company operates globally, allowing customers to search, compare, and book travel products through its user-friendly platform. eDreams is part of the eDreams ODIGEO group, one of the world's largest online travel companies, which serves millions of customers across over 40 countries. The company is headquartered in Barcelona, Spain.
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Categories eDreams
Holidays and Trips | Cheap Holidays Reviews & Experiences | Plane Tickets Reviews & Experiences
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Last update: September 2026
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Review with most votes
Iconic and largest tour compan
Edreams is known to be the largest travel company in Europe. That's what my friend Joe first told me about Edreams. I was planning for a vacation. I wasn't sure of going for the... Read onBy: Robert Ham