Reviews From The Box Office

Do you love musicals? Or are you a huge fan of opera and live music performances? Going to the theatre can be an expensive hobby. Does From The Box Office allow you to find tickets to West End stage productions at a great value?

About From The Box Office

From The Box Office was founded in 2012 and offers tickets to theatre, dance, opera and sports events. You can book tickets well in advance, as well as up to the last minute. Since its founding, the service has sold more than 7.5 million tickets.


The website distinguishes itself from other websites by allowing you to book directly into the venue, buy last-minute tickets and view your seats before you buy.

As a STAR Authorised Retailer, you are assured to buy official tickets on the website without facing hidden fees. Being a STAR member requires From The Box Office to clearly identify booking fees and terms and conditions, as well as to provide the highest standards of professional service. Tickets are delivered for free in the UK, and E-Tickets are also available. In 2016, the website was awarded a People’s Choice Award from thegoodwebguide.

Not only tickets for London theatre performances can be purchased on the website, but also tickets for attractions such as the London Eye, the London Aquarium, Madame Tussauds and the Warner Bros Harry Potter Studio Tour. Tickets to tours of London with locals are also available.

The websites additionally features special offers on many performances. High-profile shows for which special offers have been available include

  • Wicked
  • Kinky Boots
  • Dreamgirls
  • The Great Gatsby
  • An American in Paris
  • Motown the Musical

These offers allow you to get amazing discounts on tickets for your favourite West End performances.

You can choose to receive our tickets by post, or to pick them up in person at the venue’s office up to 45 minutes prior to the event. You should bring a means of identification (ID, driver’s license, passport), the credit card that you used to purchase the ticket and your booking reference number.

Whether you can exchange or refund your tickets depends on the performance. From The Box Office advises its users to consult the terms and conditions of their ticket purchase to review whether cancellation refunds are available.

10 ways to annoy the theatre box office staff. Has the theatre box office staff ever annoyed you?

Experiences, questions, complaints and reviews

You can e-mail From The Box Office by using its e-mail address: In addition, you can contact From The Box Office from 9am to 5pm via phone (+44 (0) 2890 313 022). Another way to reach From The Box Office’s customer service is by sending a letter to

Ingresso Metro Building, 1 Butterwick, London W6 8DL

From The Box Office also has an FAQ-page on its website where common questions are answered.

Have you purchased tickets through From The Box Office? Were they affordable and were you able to get an attractive discount deal? Would you buy tickets at From The Box Office again? Were the tickets delivered in a timely fashion? Did you find the service reliable? Share your experiences by submitting a review to this website!

Looking for cheap tickets to London performances? From The Box Office offers official tickets to many events. Read experiences from actual users!

From The Box Office
Reviews, complaints and customer experiences (1)

100% Would buy here again!









All reviews

Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

I always get everything covered with buying tickets here

Music is my only passion, I love concerts and music events, Some time It is just hard to keep check what's coming. so THIS website is really dope and great with bookings and all.

By: Sussaine De Mero05-09-2018
Would buy here again

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