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Omega Breaks

67% Would buy here again

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PETER TELLWRIGHT
OK, its mostly good with a couple of gripes that we could have probably avoided, originally we booked to be collected from our local bus station, we then received confirmation saying we could not b...Read on
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Ms M Johnston
Enjoyed this break very much (have done it before). The Tower Hotel is excellent - wonderful location, very comfortable room with river view, excellent very helpful staff, and the best value cream ...Read on
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Elaine griffiths
Picked up 5/30am by feeder driver who said sit were ever you like at every pick up point even though we had allocated seats change drivers after 5hours on coach new driver gave no info.just drove t...Read on
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Kevin Small
Thank you for a brilliant two day trip my wife and I went to the winter wonderland and thought how good it was the 2 drivers we had... Kemal & Mike were a credit to Alpine Coaches who supplied ...Read on
New Years Eve trip to London Dec30th 2019 / 1st Jan 2020.Cannot fault coaches and drivers and this was our 3rd trip with Omega.But how disappointed we were with Holiday Inn and our New years Eve. a...Read on

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    tina turner theatre weekend break

    OK, its mostly good with a couple of gripes that we could have probably avoided, originally we booked to be collected from our local bus station, we then received confirmation saying we could not be collected from our preferred option and while the alternative was not a major issue upon seeing the other collection points that we visited our original choice should not have been an issue, our initial error was not reading the new paperwork correctly and presuming that we would be collected from Telford bus station as opposed to Wellington bus station, we were in fact collected from the railway station where the coach was forced to do the collection parked on double yellow lines, again I have should have checked the itinerary because the journey to London involved collections from kidderminster, worcester, cheltenham and Swindon before eventually going on to the London hotel a total for us of 5 1/2 hours on the coach with a 30 minute comfort break, now i appreciate the need to fill the coach but upon reflection and fortunately some humour i think that 5 1/2 hours each way is a bit much for a London theatre break over two days given that certainly the detour to Swindon involved picking up 2 people, again i reiterate that Omega never mislead us at any time the itinerary was clearly stated on the final paperwork we received but i presumed we would collect from possibly Wolverhampton and birmingham and make our way down the m40 given the hotel was at heathrow so i never actually looked at the route until we were on the coach, fortunately our driver Ian was superb offering good natured humour with an immense knowledge of London that kept us entertained and alert, the hotel at heathrow was good and the breakfast excellent, and the show very good even though the seats were uncomfortable (not omegas fault) , so for others looking to book this weekend if you dont want to spend 11 hours on a coach check the itinerary well before you leave, maybe we were unlucky given this weekend was possibly difficult for them to fill a coach, or maybe you would like a tour of the m5 corridor given we were nearer to Bristol at one point of our journey. bristol to London is around 115 miles Telford our starting point is 150 miles we had been on the coach 4 hours and still had a 100 miles to travel to our hotel, I hope this makes some sense, but overall we had a great weekend, would I do it again? not without checking the itinerary :)


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    London Summer Days August 2018

    Enjoyed this break very much (have done it before). The Tower Hotel is excellent - wonderful location, very comfortable room with river view, excellent very helpful staff, and the best value cream tea in London (not one freshly baked scone but four!) The tour was very good value. One caveat: the excursion to Windsor didn't work time-wise. The driver was unavoidably delayed getting to the hotel due to an accident, meaning we did not leave until 9.30am, reaching Windsor 11.45. The driver needed to leave again at 2.15 in order to go to Henley as planned. This was nowhere near enough time in Windsor. I stayed in Windsor until mid-afternoon and returned to London by train. For this excursion to work allowing for traffic and journey time , it needs to leave the hotel at 8am (not 9am) (which still allows time for an early breakfast). There is not enough time in one day to visit two places. Windsor needs at least 4 hours: there is no point in being there without enough time to see the castle or the town properly. Even having booked my ticket for the castle on-line it still takes some time to go through security. Otherwise, enjoyed the trip.


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    Snow White theatre break 8/12/18

    Picked up 5/30am by feeder driver who said sit were ever you like at every pick up point even though we had allocated seats change drivers after 5hours on coach new driver gave no info.just drove to next pick up point a service break while we had a break he put 6more people on the coach and he said sit we’re you like we got to the final pick up of 2people they could not sit in the seats they were allocated about 16 passengers had to change to there allocated seats the driver blamed the feeder driver but he was a much to blame utter chaos .Onto London he gave no info until we arrived in London he dropped some people of and said pickup time then dropped us off 30minutes later same thing pick up time but arrived 30minutes late got to hotel he said breakfast time and could we beup and at the coach9am toilet flush was empty he said it wasn’t his job to fill it with water.On the way home he tried 3fuel stops none of them would take his card it 3months out of date a passenger helped in the end evening meal at hotel was was cold UTTEER CHAOS never again


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    London two day tour

    Thank you for a brilliant two day trip my wife and I went to the winter wonderland and thought how good it was the 2 drivers we had... Kemal & Mike were a credit to Alpine Coaches who supplied the travel the Park inn hotel we stayed in was clean and comfortable Plenty of time to do shopping on the second day... Yes there were drop offs at different locations which for those people who got on first had a very long day going and coming back but we found it part of the enjoyable trip we will look forward to the next time we travel with omega


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    Omega Travel. New Year 2020.

    New Years Eve trip to London Dec30th 2019 / 1st Jan 2020.Cannot fault coaches and drivers and this was our 3rd trip with Omega.But how disappointed we were with Holiday Inn and our New years Eve. and finished up going to bed at 11.30 pm. So different to the other times which we couldnt fault and have told so many people how good New Year is with Omega. We couldn't find a seat and there were so many taken up by children who were mainly running around the dance floor. Altogether it was awful especially in comparison to other years The organisation in the dining areas was in disarray, probably not all the staffs fault but needs Communication with the management and staff to ensure smooth operations in the future. Needless to say we will not be travelling with Omega for New Year again or recommending it anyone else. Mrs Wood and Mr George Love.


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    Christmas carols with bloodwise. S722156/LO8396

    Two day breAk tues 3rd Dec return Wed 4th Dec. Sixteen hours altogether travelling on the coach. You didn’t inform us how long the journey would take although you did put the pick up points on paperwork but that was received after you had taken my money. Hotel Holiday Inn where I have stayed twice before and was then completely satisfied. Had room 538 sink in bathroom blocked no shower curtain (which didn’t notice until 7.30am Wednesday morning. Got back from the Albert Hall on the Tuesday night at 11.15pm room freezing couldn’t get heating to work. Couldn’t get to sleep for a long time because too cold. Lots of condensation on the window on the Wednesday morning because of the cold. Had to put towels on floor of bathroom (which wasn’t very clean) to stop flooding when using the shower. Towels were not very clean either and my Sheets had a stale smell. Reported to customer service on checking out. They didn’t seem interested. Also having to pay £15 for the use of the front seats on the coach is a disgrace. £149 each for the room which my friend and I were given is also disgraceful. I feel that some sort of compensation should be given . I am a seventy six year old and your commitment to me was way of the mark. I must point out that the three drivers that we had on the journey were very pleasant but I would not recommend your company to anyone else.


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    Tina Turner Musical

    We hadn't realised until quite late on that we would be picked up at 5.30 am for a long drive along the south coast before arrival in London. We decided to drive direct to the hotel instead if I could obtain the tickets in advance. I contacted customer services and the girl could not have been more helpful. She arranged to have the tickets sent 1st class to us and phoned the following day to confirm this had been done. The hotel was basic but clean and quiet. Food was OK. And we very much enjoyed the show.


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    The Shard

    On the 22ND we were picked up promptly at our pick up point, we had a good trip into London, the driver was very good and helpful, the only problem we had was that there were a couple of people who were not at their pickup point after their show, although the others managed to make it and so we were kept waiting quite a while, unfortunately the driver then had to go and leave them. But they only have themselves to blame. But all in all it. was an enjoyable weekend


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    London Theatre Break February 2019

    Excellent, your program was just what we (my husband and I needed).
    Our driver (Dean) is a tremendous asset to your company. Not only was his driving and consideration for ALL of the travellers above reproach, but the way he so sensitively dealt with a very confused elderly lady was so terrific. His ready smile made the trip even more special.
    Thank you so much,
    Maureen Field.


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    London New Year B,reak

    This is the second time I have done this trip and I still thoroughly enjoyed it.A lot was crammed into 3days.The only downside was the travelling from the Northwest - 9hours travelling & picking people up! Also,although the meal at the Cafe Rouge was good,I thought there could have been a better choice in menu,especially as we had to book it in advance.


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