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UK Breakaways
71% Would buy here again
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Fighting rioting and vandalism
We have just completed a 3 night tribute act wkend to the grand hotel scarborough end of March we had to put up with fighting rioting and vandalism from groups of lads/girls from Scotland until 4 am both Fri and sat night .The police were called sat night and arrests made but by that time other guests had been attacked and the bar downstairs trashed .Despite my comp!aints to both the night duty manager and the day duty manager no one could control this situation they were allowed to drink their own alcohol on the premises all in the downstairs foyer so no one got any sleep.The hotel is tired but acceptable the food not so much we got the exact same choice of hot and cold sweets the 3 nights and all the other food very overcooked and unappealing the breakfasts were just okay no imagination to offer a few different choices .Having booked plenty of times with UK breakaway to different places we wouldn't come back to this hotel they are supposed to be a family hotel but they don't care and anyone could see after Fri night there was going to be more trouble but they didn't ask them to leave which if they had none of what went on Sat night would have happened so they deserved all the damage just felt sorry for the innocent guests who were set upon.The Elton John night was good but Rod Stewart was either drunk or high on something because he was aweful!
I find it hard to accept that he can make a living people just walked out. All in all if hotels are to survive then Britannia need to up their game altogether.so unacceptable i have emailed in to both Britannia and UK breakaway s so I await their responses.Can we have refund on our weekend break
Can we have refund on our weekend break r888632
Gt weekend booked for November Prince of Wales had it cancelled in March could I please have a refund number
Adelphi Hotel, Liverpool
Just had a 3 night stay at the Adelphi Hotel, Liverpool with UK Breakaways. the Hotel is very central, great historic building, some nice original rooms (ours, however, was on the 6th floor and decor was circa 1980!) Pretty poor furniture, room needed a lick of paint, the bathroom was poor, thick dust lying in between the radiators, I did think I would ask UK Breakaways to give me a 4 night stay in return of doing a make over on the bathroom, painting/cleaning etc.
We did get clean fluffy towels each day, our beds were comfortable, we had a TV in our room, wifi free for 20mins daily and also free anytime in the foyer. The staff were lovely, albeit a bit pushed for time, overworked, I'd say. The food was pretty good, offered a triple main course choice and soup and salad (although the salad was pretty boring) and dessert. Breakfast was fab, plenty of it too. I'd say it was a good deal for the price, but the poor condition of the hotel was a bit disappointing.Staying in Prince of Wales in November should have gone in March but changed the date to November could I please have a refund as not safe to go was booked on uk breakaways
terracotta warriers liverpool
I booked a weekend trip to Liverpool to see the terracotta warriors beatles tour etc last march for all the family, we did a lot of juggling to work out times to fit everyone in and settled for 14 September.
I was shocked to receive a phone call on the 13 September at 6 pm informing me the hotel had been changed , it was further away from Liverpool so involved a long coach journey to and from destination , also it was a long day with no stop for lunch until about 10 mins to 5 pm with the coach leaving at 5.30 pm no time to get anything and everything at Albert dock was closed .
Having said that we did enjoy the weekend but think it could be organised better and the hotel was very goodA weekend break to Britannia Branhope
I have used uk breakaway for years and they gave never disappointed me but this time they exceeded my expectations. We arrived at the hotel to find that my husband had booked the wrong weekend so we were not booked in. The hotel originally said they were full but did find a room for us which we would have to pay full price for. We were distraught so I phoned uk breakaway and within an hour they sorted out our original package (b&b, 2 for 1 drinks and trip to York) with the hotel. I could not thank them enough
Shanklin Beach Hotel, Isle of Wight.
There would have been a photo that showed the condition of the mattress in our room at Shanklin Beach Hotel, dates: 18/07/2021 to 24/07/2021 you would have seen not only a very ... stain, but that it actually extended the divan by about six inches.
The was a movie that showed me opening the cold tap, you would have seen that it only trickled with water until I had actually turned the tap to the fully open position, the initial trickle was warm water.
The food wasn’t really up to much, most mornings the sausages weren’t fully cooked in the middle, although the outside looked cooked, my Brother wouldn’t eat his at all.
We were allocated a table for our stay, this was changed on the last two meals of our stay, together with the meal times throughout the stay, we didn’t know from day to day when we were to be seated for our meals.
Most of the staff didn’t appear to be trained staff, but they gave their best and I have no complaint against them.
When I booked this hotel I expected that the two bedrooms would be close to each other, yet we were on different floors, my Brother had to call the Manager as soon as he went into his room, he couldn’t move the shower door and had a “Cross-head ...”, (usually meant for ... into wood), ... into the handle of their cold water tap where a “grub ...” should have been fitted, (there was photos of this as well)
Overall I and my Brother were very disappointed with this hotel and it had definitely gone downhill since I stayed there in February 2020 the managers excuse was that it was a Victorian Hotel, well I think it needs to be brought into the 21st Century and I will not be recommending this hotel to anybody.
This review along with photos and video were sent to UKBreakaways on 27/07/2021 as yet I still haven't had a reply!Hell Hotel
Negative.
Just got back from a5 day UK Breakways holiday at Grand hotel Scarborough,
We have been on lots of breaks with UK Breakways all OK.
But this one a the Grand Hotel was abominable the food was terrible to say the least,no cleaning of the room all the stay.
The reception on cheating in was endless only one receptionist on duty.
Will no recommend this Hotel to anyone, the only staff that was on the ball was the Head Waiter in the Dining room he was very Professional and very pleasantTribute weekend market bosworth
Just had a wonderful weekend with uk breakaways. Superb value for money, great food, great entertainment. The value for money is second to none and we will definitely be booking again. The rooms far exceeded our expectations although a little tired. Not sure what other people expect at the great price.
Pontins brean sands
Food brilliant sheets and towels very good.The apartment was awful.Bits all over the floor nothing to clean with no broom or hoover.Cups were dirty and stained and glasses.Settee was broke couldn't. sit up on it.whole place wanted refurbishing a lot of people felt the same.will never return.
esplanade paignton
You get what u pay for.We spent 3 night's here and I must say I can't believe how good the food was. staff were brilliant. Hotel nice and warm. Bathroom could have been a tad bigger but all in all I will def go again. Uk breaks brilliant well done
esplanade paignton
You get what u pay for.We spent 3 night's here and I must say I can't believe how good the food was. staff were brilliant. Hotel nice and warm. Bathroom could have been a tad bigger but all in all I will def go again. Uk breaks brilliant well done
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Can we have refund on our weekend break