BritainReviews

    Reviews Sykes Cottages

    Are you looking to spend some time in a cottage nestled away in British or Irish countryside? How about Sykes Cottages? A British based company, with a couple decades of experience, that rents out cottages to travellers for anywhere from 2 to 28 nights. Read on to learn some more about this business. Then, if you are interested in what they have to offer but are unsure about whether or not you can trust them and their quality, read some customer reviews to get an insight ino other peoples' experience with their properties and opinions on the customer service.

    About Sykes Cottages

    Founded in 1991 by Clive Sykes, Sykes Cottages is an online accommodation provider for holiday cottages throughout Scotland, England, Wales and Ireland. The company originated out of the small business run by Clive Sykes' mother, who rented hers and her friends' holiday cottages out to travellers. The broad business was developed when Clive realised that there was a great demand to high quality customer service and holiday homes. Since then the company has flourished, now booking over 100,000 holidays each year and over 8000 available cottages, yet they are still committing ro providing quality to their customers, with an extensive range of locatiosn and cottages and maintaining the value for money.


    Watch this advertisement for Sykes Cottages to see some of the benefits of visiting their holiday homes. 

    Customer Services

    Searching for a holiday home on the Sykes Cottages is simple and the website is organised for the ease of the customer. Simply type in a specific location, or search the entire United Kingdom, select your party size, excluding members under the age of 2 years, the number of accompanying pets, and the arrival date with the number of nights that you intend to stay, and how flexible you are with these. This search will produce all the available properties that fit your details. To sift through these results you can also apply further filters such as the property's rating, type, number of bedrooms and bathrooms, the distance from the sea and whether or not it features certain properties such as an open fire, garden, swimming pool, hot tub and wi-fi.

    Complaints? Tips? Strengths and Weaknesses? Share your experience!

    Have you visited any Sykes Cottages? If so, please feel free to share your opinion of your experience in a customer review. Were you satisfied with the state of the cottage in terms of cleanliness? Did you have any particularly positive experiences with the site's customer service team? Would you recommend this service to a friend?

    What do Sykes Cottages customers think of their services? Read and Write customer reviews about

    Sykes Cottages
    Reviews, complaints and customer experiences (5)

    4
    40% Would buy here again!
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    4.4
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    3.2
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    3.6
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    4.4

    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    I LOVE THEIR COTTAGES, ITS A ESCAPE

    Holiday cottages are a great ecscape and I all the time chose sykes for this. they have 8000 cottages around the world. never disapoints you.
    great service,beautiful locations, customer service really helps, bookings are easy, lot of customization and additions are there. and cottages are high-end lavish places.

    By: Johnny Abraham William 07-07-2018
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    9.5
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    3 Night Break

    AWFUL SERVICE - WOULD NOT RECOMMEND
    I am absolutely APPALLED by the service provided by Sykes and I would not recommend anyone to use them.

    The double booked a property, took our payment and sent a confirmation Email, if it wasn't for us reconfirming just days before the stay, we would have turned up and wouldn't have had anywhere to stay.

    We had family travelling from all over the UK, with travel booked.

    They refunded us 2 days before our booking, which has left us unable to find alternate accommodation.

    They had us on hold for over 3 hours in total and were unempathetic at the situation that they had caused.

    They have offered no resolution and believe that we should be happy that they informed us (Even though we chased this and caused them to see the double booking) and that we have received a full refund 2 days before we were due to travel.

    This has been an absolutely awful experience for my pregnant fiancee and I, in what is already a very stressful time.

    By: Jordan 29-07-2020
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    2
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    Holiday cottage

    Do not use Sykes. They appear to value money in the bank above any
    kind of customer satisfaction. You pay them money & they keep it.
    DO NOT USE

    By: Keith Bedford19-04-2020
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    4
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    Holiday

    We used to regularly book 2 holidays a year through Sykes, but noticed in the past few years they havecbeen going downhill. The cottages do not live up to the advertsvon their website, if anything goes wrong, Sykes do not want to know, and this recent 'lockdown' nonsense has really shown them in their true light. They refuse to give refunds on booked holidays, even though its the government that has declared no travel, they are stealing the whole balance of the holiday from customer's banks if the customer doesn't want to rebook gor next year. The cottage owners are happy to refund, but Sykes is keeping those refunds and not passing them on to the customer. Most people are being forced into moving their holiday to next year, just so they do not have a huge deposit stolen from them. Even those who do move theirvholiday to next are having to pay MORE booking fees, and the 'new' cost if the holidays have been vastly increased by hundreds of pounds! Sykes are being inundated with negative reviews on trust pilot, butbinstead of sorting out their customer's concerns, they are offsetting each negative review with a flurry of fake positives posted by themselves. They are also reporting, and getting removed, many of the negative reviews in order to maintain a healthy looking score. Be aware - the company that owns Sykes, also owns trust pilot - how convenient!

    By: Fred16-04-2020
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    Holiday booking in Cornwall

    ZERO STARS......AVOID AT ALL COSTS!!! Shody money grabbing behaviour around refusing to give refunds for bookings which cannot be fulfilled due to corona virus even when home owners have agreed a refund. Check out similar posts on trustpilot and facebook. Same goes for the useless travel insurance from Towergate which they sell on their site. Disgusting way to treat customers.

    By: Sarah27-03-2020
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    No
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    FAQ

    Is Sykes Cottages a trustworthy company?

    There are currently 5 customer review posted about Sykes Cottages. On average, they received a star-grading of 4/10, with 40% of the reviewers indicating that they would buy from the brand again.

    What services or products do Sykes Cottages offer?

    Sykes Cottages is mainly active in the Holidays & Trips category, more specifically with Special Trips, Accommodation, Cheap Holidays.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Sykes Cottages website with confidence. If not you can find many other brands to read about on our website!