Transpennine Express23 reviews
This score is based on 23 genuine reviews submitted via BritainReviews since 2019.
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Transpennine express does not care about passengers. It's the most execrable train service I have never experienced. I have travelled with Northern, Avanti west coast and other in the south, they all made an effort to be reliable.
Transpennine express excels in the art to ruin your trip/holidays. For sure in the future I will avoid travelling with tpe even if they give free travelling tickets.Return train from Manchester to Edinburgh
Have had to give two stars as there is no possibility to select one but definitely one star (really no stars). Always overcrowded, always standing despite buying seats. Currently standing on a severely overcrowded train from Edinburgh to Manchester. I booked a seat intentionally because I had surgery five days ago and knew I wouldn’t be able to stand for over three hours (especially on an overcrowded train). They changed a planned 8 carriage train into a 4 carriage train so my seat didn’t exist. No help AT ALL from the conductor. I went and stood in 1st class as that was the only part of the train you could even stand in. I was told to move (not sure where I was supposed to go as there really wasn’t anywhere else to go and moving at all involved climbing over heaps of people). I agreed to move if they agreed to bring me to my allocated seat so they really had no option but to finally leave me alone and I am still standing. The thing is, the last time I travelled between Manchester and Edinburgh the exact same thing happened but nothing ways!!! I paid £85.30 to stand on a crowded train!!!
Makes things easy as to book tickets before the trip
Booking from Transpennine Express is easy, fast and most of the time, cost-efficient as well.Its the best option to buy railway tickets which are highly conivienet for some particular routes.
You can book according to the various prefrences, routes and more.
About Transpennine Express
TransPennine Express is a British train operating company that provides intercity rail services between major cities across the North of England and into Scotland. Established in 1998, the company operates as part of the TransPennine Express rail franchise and is currently managed by FirstGroup. Serving key urban centres such as Manchester, Leeds, and Liverpool, as well as extending to destinations including Edinburgh and Glasgow, TransPennine Express plays a crucial role in the regional transport infrastructure. The company is committed to delivering efficient, reliable, and high-quality rail services to its passengers.
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Contact Information
Bridgewater House, 60 Whitworth Street
M1 6LT Manchester
United Kingdom
📧 tpecustomer.relations@tpexpress.co.uk
Categories Transpennine Express
Services | Other Services Reviews & Experiences
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Last update: October 2025
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Review with most votes
Makes things easy as to book t
Booking from Transpennine Express is easy, fast and most of the time, cost-efficient as well.Its the best option to buy railway tickets which are highly conivienet for some par... Read onBy: Mauli Norris