Trip1 reviews

Flight changed, barely any notice 7 March 2026

I only felt properly relieved when I had a confirmed seat out of Bangkok — that moment when you realise it’s actually sorted, even if you paid through the nose. The company moved my Bangkok–Guangzhou sector without telling me, no email, nothing; I was in Oman and suddenly had four hours to turn up, which was impossible. So I had to fly back to Bangkok and buy a new ticket at about double the price. Customer service wouldn’t refund, saying the bookings weren’t “connected” because they were separate — odd logic, and not helpful. I’ve had worse and better with other carriers, but this felt sloppy. Relieved to be on the way in the end, but annoyed at the poor handling and the cost to fix it.