Terravision Reviews
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Reviews (23)
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Airport transfer experience
I recently took the airport transfer service and, all in all, it was a good experience. The bus managed to get me to the airport on time, which is the main thing you want from these kinds of services. But I did have a bit of trouble finding the bus stop. The directions given weren't completely spot on, causing some confusion and me accidentally putting my luggage on the wrong bus. It would be a good idea for the company to update their bus stop directions to prevent the same thing happening again.
Bus ticket purchase
I recently bought a bus ticket from this company and ran into a problem where I got it after the bus had already left because of a system error. Despite this hassle, I got in touch with Customer Support and was pleasantly surprised by how helpful and quick they were in getting back to me. They didn't just say sorry for the mistake but also gave me a Discount Code worth the full price of the ticket, which I can use any time in the next year.
Bus transfer service
I found the bus transfer service quite straightforward and user-friendly, but things got a bit confusing when I got to the bus stop. The timetable only displayed certain pick-up points, which I guess were for those who didn't book in advance. Some folks left because they didn't see their bus listed, even though it did show up on time. To prevent this confusion from happening again, there should be clearer instructions provided.
Booking assistance and rebooking for child ticket
I had a really good experience with the customer service team at this company. I needed help rebooking my ticket for a different time and buying a child ticket. The team was so helpful and gave me clear instructions on how to do it through email. They were really friendly and efficient, which made everything easy and not at all stressful. I would definitely recommend their service to anyone who needs help with their booking.
Bus departure and arrival as per timetable
I'm happy to say that the bus was on time and got to its destination just as planned. Personally, I think being on time is really important, especially for public transport. I was really impressed with how reliable and efficient the service was.
Bought ticket online
Hey, so I grabbed my ticket online and it was a piece of cake. The staff were really friendly and cheerful! Just a heads up, you should definitely get your ticket online rather than on the bus as it's much cheaper, like nearly 2 euros cheaper! That's the cost of a whole ice cream cone you're saving, mate. So yeah, all in all, had a great time with the service and prices at this spot.
Airport shuttle service review
The service was a bit of a mixed bag for me. On the positive side, the booking process was quick and easy, and the shuttle ran on time. However, I was disappointed by the lack of flexibility in changing my reservation and the somewhat indifferent attitude of the staff. I felt like just another customer passing through, rather than a valued guest. Overall, I had a mediocre experience.
Shuttle bus airport transfer
I've always had a great experience with this shuttle bus airport transfer service. It's my top choice whenever I need to book a shuttle bus from the airport. The buses are always on time, the staff is helpful, and they have frequent departures so you can pick a time that works for you. I also like the online reservation discounts and the option to change departure times.
Airport Transfer Service
The airport transfer service was really good value and got the job done. The buses were always on time and I thought the prices were quite fair. They might not have been the fanciest buses, but they did what they needed to do. The only problem was that you couldn't change or get a refund for your ticket if your flight was delayed, which I think could be better in the future.
Efficient and friendly service
The staff were absolutely fantastic from beginning to end. They were so well-coordinated, welcoming, and made sure everything went off without a hitch. I left right on schedule and even got to the airport earlier than I thought, which was a lovely surprise. All in all, I had a really great experience with the service from this company.
Punctual, easy to find, English-speaking staff
Finally, a service that does what it says it will! The bus came when it was supposed to, the staff were really nice and willing to assist, and everything was just so easy. I liked that I could hop on the next bus if I was late for my original one. In general, it was a stress-free journey that I would absolutely suggest to others.
Straightforward trip with broken seats
My recent trip with this company was pretty good. I booked online and everything went smoothly, and the driver was good. But, I was a bit let down to see that the seats, armrest, and tray on the right side at the back were all broken. It made the journey quite uncomfortable, and I think that part of the service could definitely be improved.
Ticket change, flight delay
I had to switch my ticket because my flight got delayed, but luckily I made it to my destination on time. The crew were really understanding and assisted me with the ticket change smoothly.
Efficient, easy online booking
I found it really easy to book my airport transfer online with no hassle at all. Being able to book in advance saved me loads of time and stress on the actual day of my trip. Checking in was a breeze and the service was right on time.
Shuttle bus experience at early hours
The shuttle bus was great! It arrived right on time and took me to where I needed to go without any issues. I really appreciated the fact that they operate early in the morning, which was super handy for my early flight.
Excellent and punctual transfer service
I recently used this service for my transfer, and I must say it was really good. The service was on time, the drivers were very professional, and overall, it was a very smooth experience. I was really happy with the service and would definitely use them again in the future.
Airport transfer booking
I was a bit disappointed with the service at Terravision, to be honest. The buses were clean and the staff were alright, but I was a bit surprised that they didn't help with loading luggage. I know it's not something all companies do, but it would have been a nice extra touch. Overall, the buses ran on time which was good, but not having help with luggage did take away from the experience for me.
Airport transfer service
The airport transfer service was on time and got us to the airport quickly. But I was a bit gutted that there weren't any staff around to help us load our bags onto the shuttle. So, our bags ended up getting chucked about and all messed up during the ride.
Punctuality and cleanliness
I was really pleased when the bus arrived right on time and was really clean, but I couldn't believe how expensive it was! It was just as pricey as getting the train to Malpensa - what a rip off!
Review with most votes
Punctuality and cleanliness
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