Trainline Reviews
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Reviews (21)
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Forced review
So, I was just trying to book another ticket when out of the blue, I got interrupted and told to leave a review. Got to say, it's pretty annoying to be pressured into giving feedback when I haven't even finished what I was doing. Reviews should be a choice, not a must-do. It's like someone holding me captive just to hear my opinion.
Train tickets purchased for travel from Paddington to Swansea by coach, and return from Cardiff to Paddington in first class.
I bought some train tickets the other day to go from Paddington to Swansea, and then back to Cardiff. I went all out and got first-class tickets for the journey back to Paddington. Buying the tickets was a breeze, but when they arrived, there was no clear indication that they were first-class. It might seem obvious, but I reckon it would help if they made it crystal clear to avoid any mix-ups for people.
Quick and easy booking
It was dead easy booking my train ticket, I could see all the prices and options at a glance. But, why do they charge a booking fee when you're doing it all online?
Difficult booking process
The booking process was really annoying because the mobile interface kept glitching out on me. I tried on both my phone and laptop, but I just kept running into issues where my booking would disappear or the journeys I picked would suddenly disappear. It took me ages to eventually figure out a combination of outbound and inbound journeys that would let me make a booking successfully. It was pretty disappointing because I can't remember ever having these kinds of problems before.
Booking train tickets for UK and abroad
I've been using the train ticket booking app for years now and it's been great, especially in the UK. But my recent trip to France really showed me how reliable and versatile this app is. I managed to book tickets from Marseille airport to Avignon with ease before even starting my trip. While in Avignon, I used the app to buy tickets for trips to Arles and Nîmes, and for my journey back to the airport. The live tracking feature was super helpful and made my travels stress-free. Another bonus was that all transactions in France were in British pounds, so no worries about exchange fees. Overall, the app was seamless, flawless, and really made my travel experience better.
Family and friends railcard special offer
The special offer on the family and friends railcard was a real lifesaver for me and my family. The app was so easy to use, which made it really simple to book tickets and have them saved to Apple wallet. The prices were reasonable, so it was much more affordable for us to travel to Great Ormond Street for my daughter's appointments. Trainline has been a true blessing to us.
Train ticket booking platform
As someone who's used the train ticket booking platform for a while now, I've got to say, the app is pretty good at what it does. It's easy to use and gets the job done. But one thing I have noticed is that it's a bit slow when it comes to keeping up with the latest phones and tech, like those fancy folding devices.
Booking train tickets
I was a bit puzzled at first, but I eventually worked out how to book train tickets on the website. It's not too difficult for people who aren't that good with technology like me!
Booking tickets online
The website showed me all my travel choices, so it was easy to pick and book my tickets. But I was a bit let down that I wasn't told how to get my tickets digitally - I had to go to a local station to use a ticket machine. That lack of info caused a bit of bother and could have been better. In general, booking was easy and quick, but clearer guidance on ticket delivery would have been nice.
Train ticket chaos
The chaos I experienced at the train station on 15th May will always stay with me. Returning from Waterloo to Southampton turned into a complete nightmare. So many trains were cancelled, it was a mess. I ended up getting on a train to Portsmouth, only to discover there was no driver. I had no choice but to get off. In the end, I had to call an Uber to take me the rest of the way home. To make matters worse, I couldn't even use my TRAINLINE ticket for the trip. Just added insult to injury, really.
Quick and easy app purchase of rail ticket to Edinburgh for trip in a month
I really enjoyed buying my train ticket to Edinburgh through the app - it was quick and easy. I managed to get a great deal on the ticket I needed for my upcoming trip next month. The entire process went really smoothly and was stress-free, which was perfect for me. I would definitely suggest using this service to anyone who wants a hassle-free way to book train tickets.
My train ticket purchase
I've been buying my train tickets on this website for ages, never had a problem. It makes everything easier by keeping it all in one place.
Convenient ticket purchasing
Why go through the hassle of searching for train tickets when you can just buy them online? Trainline makes it super easy to get tickets for any journey, whether it's a quick hop between towns or a big trip crossing borders. I really appreciate how reliable and easy to use the platform is, it definitely makes travel planning a lot less stressful.
Easy and convenient booking
It was really easy to put my rail card on and select which trains I wanted to catch. On top of that, my ticket got sent directly to my app, so I didn't need to stress about finding it in my email afterwards.
Quick and reliable ticket purchasing
Trainline is a great platform that does exactly what it says it will - lets you easily buy the ticket you need without any hassle or ads. I've always found the website easy to use and simple, making booking stress-free. I love how quick and straightforward Trainline is, it's always my first choice for buying train tickets.
Railway ticket purchase
I bought my train tickets online, but then had to drive 8 miles to pick them up before my journey. When I got to Euston station, I felt like it was necessary for everyone's safety to pass through the ticket barriers. During the train ride, I had a bit of a scary experience when I was bothered by a smelly person who didn't have a ticket - turned out they were an illegal immigrant. Thankfully, some other passengers stepped in to help out, and we all stuck together. I also had a helpful phone call with the train company afterwards.
Quick and easy booking process
The booking process was really easy and quick. However, I did have a bit of trouble when I couldn't change the date on my ticket. The options for changing dates were quite limited, especially for making changes on the same day. It was a bit frustrating, but apart from that, everything else went smoothly.
Easy booking, no refund
My experience with booking was simple and easy, but I was let down when I couldn't get a refund for my ticket. I tried to cancel straight away before the train came, but there wasn't an option. It was really annoying and not very convenient.
Train Tickets
I would avoid using trainline. I recently had an experience where the app didn't work and said my ticket was used so I had to purchase another ticket. When I complained about it to trainline they were very dismissive and after 3 months of chasing they have said they can't work out why that happened and won't be refunding my tickets.
train ticket
con business, my train was on time, half way through train had problem, train went backwards and we were told to take virgin media train which took me to central London instead of Watford Junction. I had spend extra to get home on London underground. I complaint and ask for refund and no response what so ever. I will never use this crap website who believes to taking money instantly but don't care about responding to issues.
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Helpful Trainline
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