Raisin - Overall Rating based on 20 reviews
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Savings products
The platform has a variety of competitive savings products all in one place, which is really convenient. I liked how easy it was to see the services and rates, making it simple for me to compare and pick the best option for my savings goals. The customer service was great - they were helpful, knew their stuff, and got things done quickly. I was so impressed that I told my friends about it, and they had good experiences too and opened accounts for their savings. Overall, I'm really happy with my experience on this platform and will keep using their services for my financial needs.
Easy to manage multiple accounts
I find it really easy to manage all my accounts using this service. It's great because everything is in one place and I can see all the different options that are available. Plus, being able to actually talk to a real person when I need to is a really useful feature that makes this service stand out from the rest.
Savings account with online platform
I've been using this platform for years, saving with various banks. I've never had any problems and always received great service with decent interest rates. It's easy to use online.
Transaction experience
My recent experience with this company has been a complete nightmare. Trying to transfer a large sum of money to their account using instant bank transfer took days, which is just not acceptable for a supposedly efficient service. To make matters worse, it took even longer for the money to reach my chosen investment account, and withdrawing it was just as complicated. Closing the account was a lengthy process, made even longer by the weekends. What's more, the rest of my significant investment that went straight to Oxbury Bank instead of through this company was received instantly, showing how slow and inefficient their services really are. Dealing with this company has been incredibly stressful and frustrating, and I won't be using their services again.
Top interest rate on a 1-year bond
Hey, I came across this really cool website that offered a really high interest rate on a 1-year bond. I thought, why not try it out and make some extra cash, you know? Setting up an account and putting my money in was pretty straightforward, but it did take a few days which was a bit frustrating because I wanted to start seeing my money grow straight away. All in all, I'm pleased with my choice to invest with them and I'm looking forward to hopefully getting some good returns down the line!
Online saving account with competitive rates
I'm a customer over at Raisin and I have to say, I'm really impressed with all the different options they have for online savings accounts. The website is super easy to use, with a great selection of providers that have some really competitive rates. I like that they give detailed information about each account, it helps me compare and choose the right one for me. The different maturity choices they offer work perfectly for what I need, giving me the flexibility to manage my savings. All in all, Raisin has definitely come through as a reliable and handy platform for finding top rates from different providers.
Investment query resolved
Recently, I was a bit worried about an investment I made because it wasn't showing up on my statement. So, I got in touch with customer service and they reassured me that everything was fine. They explained that the investment had been processed but just hadn't shown up in my account yet.
Slow money transfer speed
I've been using this savings platform for a while now and at first, I was pretty happy with the service. However, I've recently encountered some major issues that have really irritated me. One of the main problems I've faced is how long it takes to transfer money, withdraw money, open accounts, and close accounts. If you try to make any transactions on a Thursday before a bank holiday, good luck – you won't see any progress for a whopping six days! An "EASY access account" shouldn't be this hard to access. In this day and age of online banking, there's really no excuse for holding onto money that you've requested to withdraw. Waiting six days to get your hands on your funds in your transaction account is just ridiculous. When I raised my concerns, all I got told was to check the terms and conditions, which don't clearly state that the two-day timeframe is more of a suggestion than a guarantee. This unexpected delay has caused me a lot of inconvenience and frustration, leading me to start looking into other options for an easy access account.
Opening a new account
I tried to open a new account with them the other day, thinking of putting some money in. But honestly, the whole thing was a complete joke. They made it so hard and dragged it out for so long that I gave up and went somewhere else. It's a shame because I was quite keen on what they had to offer, but their inefficiency just put me off.
High interest savings account
I've recently opened up a high interest savings account and made an investment with an online financial service provider. I was pleasantly surprised to discover that they offer much better interest rates compared to regular high street banks, meaning that my money is now working a lot harder for me. Setting up the account was really easy and I had no problems transferring my funds, so I feel confident knowing that my money is safe in my new savings account. I did have a small issue logging in at the beginning, but the customer service team sorted it out quickly for me. In the future, I'd recommend them to introduce email notifications for deposit confirmations to make the whole experience even better. Despite this small hiccup, I'm really happy with the service I've received overall.
Online savings account registration
I've just set up an online savings account and I must say, it was a breeze. Using the app to access and handle my account has been super easy and hassle-free. It gives me all the tools I need to keep an eye on my transactions and balance without any trouble. The rates they offer are really good, and I'm happy with how my savings are growing. All in all, I'm really happy with how things have gone and I'll definitely think about using this service again.
Savings account application
I put a lot of money into the bank to start a savings account, but it got declined without any reason. Then they locked my account without letting me know why. It's really frustrating not being able to find out what's going on with my own money. The bank should be more transparent and communicate better with their customers to avoid causing stress and confusion.
Recent banking provider account opening
I've been really frustrated recently trying to open an account with this bank. It's been more than two weeks now and I've hardly heard anything from them. It took them ages, over 10 days, just to ask for an initial bank statement as proof from my account. And even after I sent it over, they haven't bothered to get back to me at all.
Fixed term Saving investment
I wouldn't recommend investing with that company - they provide really bad service and are slow to release your funds when you actually need them. Their customer service is unhelpful and takes ages to address your concerns. It's best to steer clear of investing with them altogether.
Savings account experience
I've been with this savings account for more than six years now, and I've always been happy with the service they offer. The rates they offer are good, the online system is easy to use, and any money due is always back in my account within a couple of days. I've never had any problems with them, and I wouldn't think twice about suggesting them to others.
Savings account options
Raisin has a variety of savings accounts to choose from, all with great interest rates. Whether you want easy access or a fixed rate for a specific time, you can browse the website and pick the option that works best for you. It's easy to use and you can find the perfect savings account without any hassle. I like how clear the information is and how user-friendly the platform is.
Online account opening with great interest rates
Opening an account online was really easy, no fuss or complicated ID checks. I didn't even have to download bank statements. The account was opened on the same day and funding went smoothly. The whole process was simple and clear, and the interest rates are great.
Investment platform, stress-free savings
Raisin UK has been a great way for me to grow my savings without any hassle. Their platform is easy to use and they keep me updated with informative emails, which really helps me feel confident about my investments. I've been with Raisin UK for a few years now and I'm happy to recommend them to anyone looking to save money.
Savings account opening
I recently decided to open a savings account with Raisin to get better interest rates for my savings. I had a decent amount of money just sitting in a bank that had reduced their rates, so I wanted to explore other options. Raisin caught my eye because they offer higher rates compared to regular banks. Despite hearing some negative feedback, my experience with them has been good so far. I was worried about having all my savings in one place, so the option to split them across different banks was a big reason why I chose Raisin. Their responses to my questions were quick and efficient, which was reassuring. However, I do think their online platform could be improved in terms of ease of use and design.
About Raisin
About Raisin
The Raisin Company is a savings and investment marketplace that connects customers to various banks, with an aim to broaden people's deposit reach. Raisin is a financial marketplace that offers its services across Europe. The company's goal is to have full access to savings products including overnight flexible savings and long-term deposits. By doing so, they are able to offer their customers to access various term deposits safely. This can go a long way in catering for different expenses for individuals and businesses. Customers can access their deposits, transfer their funds seamlessly and manage the deposits via a single platform.
The Main Goal
Raisin's main goal is to provide customers with the best services and according to customer reviews, this has been achieved. The company is committed to building a top-leading destination for savings. As a result, they work day in day out to diversify their savings marketplace through working with various partner banks and payment methods such as Pleo. They keep providing competitive products in terms of savings and they keep growing.
To view anything, purchase, manage multiple savings products, and get receipts you need a single registration process.
The services of Raisin explained by their UK chief executive
How does Raisin Work
The Raisin savings marketplace is a service provider of a wide range of lucrative savings products from various banks. According to customer reviews this is one of the best savings marketplace due to the great service, wide range of partners and ease-of-use. To gain access to the savings marketplace you have to register for an account. The registration process is simple and you don't have to fill out any application form.
After the registration simply log in to your account and find your favourable savings product. Once you have found it, click o apply and then pledge the amount you would like to deposit. Thanks to Fintech Raisin have partnered with several banks and customers can access the services of these banks via the Raisin account. Once a customer pledges an amount on their Raisin account, their application is then sent to the partner bank. Thereafter, the application is approved by the bank.
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Customer Experiences - the Customer Charter
Everything done at Raisin is driven by the customer and earning each customer's trust is fundamental to the company. For security purposes the company does not share any personal information to the public. They also do not annoy their customers with marketing emails and the only communications sent to customers are about the savings. From time to time they also sent special offers messages that might interest customers.
Raisin has been in the market for quite some time and they are known to be a leading savings marketplace that has partnered with banks and even online payment methods such as Pleo. Raisin also introduces new savings deposits and this is something to be commended for. The company aims to find the account that is right for each customer depending on how much they save, and for how long they save. Applications are open and the company doesn't promote a specific savings product rather they deal with customers on a personal level. This ensures that every customer gets a product that is appropriate for them and it has offered improved customer experiences.
Raisin is a perfect savings marketplace that will help you find the savings products that suit your preference so that you can save time and make more money at the end of the day.
Raisin Company Profile
Raisin is a financial technology company that saves your money and allows it to grow. It does this by partnering with many banks across the UK and the larger part of Europe as a continent with these transactions approved by the Financial Service Compensation Scheme and European Deposit Guarantee Scheme respectively. Basically you are able to get an account with any of the approved banks without having to fill out forms or queue in long tedious lines to get an account. If you have different bank accounts in different banks, you can get tired easily, because of constantly going to them whenever you need a transaction doe. With a UK account, you can manage all your bank accounts, even if they are numerous. This happens only if they are part of the banks that are part of Raisin.
History of Raisin
It was founded in 2013 and has since become one of the leading financial companies that work technologically in the whole of the European continent. Today the company has over 30 branches across Europe and has acquired over 200,000 customers. It also has partnered with over 90 banks. The company is now having deposits of approximately 20 billion Euros. Not forgetting that the online financial partner is applicable in 8 market places.
Services offered
They offer money savings services by allowing you to deposit your money and watch it grow. All this is done online eliminating the task of queuing in lines or filling out endless forms. You can apply to any of the registered banks without having to go to them. You are also able to transfer money in and out of your account. It being Fintech Company things are run in real-time giving you accurate information as it happens. Fintech companies are the future of banking.
In order for you to use these services, you need to be over 18 years of age and have a bank account. You also need to be a citizen of the UK and have a valid phone number and an email address.
Background in the industry
The company has not been around for long but since its inception in 2013, it has grown to become one of the tops of its field. It has many customers and billions of deposits. The number is still growing at an immense speed. This is because of how they handle their work and customers. They are good at this job and they are scaling up because of the services they offer. It is an easy process to start your savings journey with this bank as they are accommodative and you only need to have all the legit documents and you are good to bank with them.
Customer reviews, compliments, and complaints
Customers are encouraged to share their views on the service. You can leave a review on the official website under customer reviews. People would love to know what you sincerely think about the company and the experiences you had. If it is a complaint, you should write it down. Complaints are what make a company better itself. Before people try out a service or a product, they will first read the reviews and this will help hem push forward or abandon the whole idea. They offer telephone numbers where you can call in to make your complaint or compliment.
Bonus!
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Contact Information
Raisin UK, Cobden House, 12-16 Mosley Street
M23AQ Manchester
United Kingdom
Categories Raisin
Finance | Saving Reviews & Experiences
Page Statistics
Seite online seit: 5 February 2020
Letzte aktualisierung: 29 November 2024
Review with most votes
Online account opening with gr
Opening an account online was really easy, no fuss or complicated ID checks. I didn't even have to download bank statements. The account was opened on the same day and fund... Read onBy: aiden