Shawbrook Bank - Overall Rating based on 17 reviews
Featured Reviews
Reviews (17)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Bank transaction
My bank transaction went quite smoothly, but I reckon they should really be asking for proof of income upfront if you're self-employed, instead of immediately delving into your bank details. It threw me off a bit when they wanted electronic access from the get-go, only to then request my tax info further down the line. Perhaps they could sharpen up their evaluation procedure a tad. Nevertheless, I was pretty satisfied with the service overall. Thanks a bunch!
New account application
I found opening a new account online really easy and user-friendly. The application was simple to follow, and my account was sorted quickly - good to go straight away. Overall, I was really impressed with how smoothly it all went.
Simple account opening, great interest rate
Being an existing customer, I found it really easy to open a new savings account with a good interest rate. The whole process was simple and didn't need lots of forms or annoying verification steps. I really like how straightforward and efficient the service from this bank is.
Opening a new account
Setting up another account was a bit of a hassle because I couldn't work out how to transfer money from my current account. So, I had to go through a longer process using a nominated account. However, I do appreciate the competitive rates and range of account options that are on offer.
New bank account
I fancied opening a new account, but the bank didn't seem to pay much attention to what I was after. Instead, they provided me with something that wasn't really what I was looking for. It was a bit disappointing, to be honest.
Online banking service
I have to say, I was really impressed by the online banking service that this company offers. But I did find the website a bit confusing and not as user-friendly as I would have preferred. I think they could make some improvements to the layout to make it easier for customers to navigate. Still, I thought the actual online banking platform was efficient and reliable, which made it easy for me to manage my finances from home.
Online account opening with competitive interest rates
Setting up an account online was really easy, and the interest rates they offered were very competitive. It was a simple process with no fuss, which meant I could start enjoying the account's benefits straight away. The bank's interest rates were some of the best around, so it felt like a good choice to invest in. All in all, I'm happy with how simple it was to set up the account and the attractive interest rates they gave me.
Investment choice assistance
It was really nice to have a proper chat with a friendly and knowledgeable person rather than having to talk to a robot. Their help in guiding us with our investment decision was so useful and we're really grateful.
Long-term saving account
I've been with this bank for ages now, mainly because of their great savings accounts for the long haul. The service I get is always top-notch. The staff are friendly, know their stuff, and always give a hand when needed. Their online system is dead easy to use, making it a breeze to keep on top of my savings. The interest rates they offer are really competitive, helping my savings grow nicely. I'd definitely tell anyone searching for a solid place to stash their cash to check this bank out.
Joint account application
I applied for a joint account back in April after receiving advice that it would suit our needs. I uploaded all the necessary documents for verification and have been following up on the application through phone calls. I was promised details to deposit our savings but as of June 4th, I am still waiting. Despite numerous apologies, the account has not been opened yet. I'm left feeling confused by the 5-star ratings.
Special request accommodation
This time last year, I had a bit of an unusual request and I was really impressed with how Shawbrook dealt with it straight away. It was so simple and they gave me really good rates too. I would definitely suggest them to anyone after top-notch service and competitive prices.
Quick, clear info
I was really impressed with how simple it was to find exactly what I needed and understand everything. The terms and conditions were crystal clear, and the bank was really quick with their responses. Overall, I had a great experience!
Personal loan application
I applied for a personal loan with this bank recently and I have to say, the whole thing went really smoothly. The person I talked to on the phone knew their stuff and gave me all the info I needed. It was nice to chat with an actual human instead of a robot. The online application was easy to follow and I got a decision on my loan pretty quickly. All in all, I was really impressed with the service I got from the bank.
Transfer money
I found it really easy to transfer the money at the end of the investment period to another account. The platform was user-friendly and the instructions were clear, so I didn't have any problems completing the transaction. I was impressed with how efficient and professional the whole process was.
Quick and efficient service
I was really pleased with how fast and efficient the service was when I called for advice. The person I spoke to on the phone was really professional and knew their stuff, they gave me the information I needed in a clear and easy way. The website was also really easy to use and find what I was looking for. All in all, I was really impressed with the service from this company.
Getting a Bank Account
Oh my goodness, opening a bank account was a breeze! I just used this really cool app to apply and felt like a total superstar. The folks at the bank were so friendly and sorted everything out in no time. It felt like magic, but without any wands or spells involved.
My wedding plan got saved
Well, My girlfriend and i were planning to get married however because of expenses we were not ready. Shawbrook banks helped at the correct time, they know what we are looking for and it makes our process of getting married easy..
Review with most votes
My wedding plan got saved
Well, My girlfriend and i were planning to get married however because of expenses we were not ready. Shawbrook banks helped at the correct time, they know what we are looking f... Read onBy: Zian