ANNA Money - Overall Rating based on 21 reviews
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Mobile banking app
I thought the mobile banking app was really easy to use and it worked well. I liked how fast they got back to me when I had questions. It might not have loads of fancy extras, but it gets the job done and I'm happy with how it all went using the app.
Easy invoice creation
I can't believe how easy it was to create an invoice for my business using this service. It's just perfect for me, and I honestly didn't expect it to be so simple. I'll definitely be using it again in the future.
Opened a business account
I've started using this app for my business recently and I have to say, it's fantastic! It's really easy to use, everything is clear and it's just really smart. It has made managing my business a lot smoother and simpler. The best part is the online chat feature, it works perfectly! Whenever I have questions or problems, I always get a response within 1-2 minutes. If any of my friends or family are considering getting an app for their business, I would highly recommend this one.
Business banking app review
The app works really well and I find it very reliable. The chat system is easy to use too. I recently changed from a different business bank and I have to say this app is great in every aspect. The only problem I've found is the limit on cash deposits - I need to deposit more than £1000 a month, which can be a bit of a pain. But overall, I'm pleased with how everything is going so far.
Double payments
So, basically, I bought this thing and Anna Money ended up opening two accounts for my business. They were literally taking money out of both, even after I made them aware of the error. They kept promising to give me a refund, but it's been three months now and I'm still getting charged twice! I ended up telling the bank about this dodgy situation and I'm shocked that the government actually recommends them.
Found cool bank online
I started using a new online bank a couple of years back and I really like how user-friendly it is for my small business. The customer support on chat is always really helpful whenever I need assistance. I would definitely recommend it to others!
Switching banks
Anna is absolutely amazing! My partner was constantly nagging me to switch, and I'm thrilled that I finally did. Their system is completely different from anything I've ever experienced - simply type in what you need and boom, it's sorted or assistance is on its way. There are no sneaky charges, everything is crystal clear and upfront. Say goodbye to those dull, unhelpful banks and give Anna a go!
Issue with international transfer
My experience with this service was absolutely terrible. I received a credit for an international transfer, but then they suddenly froze the funds and asked for invoices and paperwork. Even after I gave them what they asked for, they only released a small amount compared to what was originally credited. Their customer service was very slow and when they eventually got back to me, they blocked me from contacting them further and accessing the rest of my funds in my account. I have solid evidence, including pictures, to back up what I'm saying. I've decided to take legal action against them and file a complaint with the authorities. Overall, my recent experience with this service was absolutely awful and I strongly recommend others to avoid it at all costs.
Business banking services
I'm really happy with the business banking services I've received. The customer service team is great at sorting out any issues quickly and effectively, making sure that any payment holds for business transactions are dealt with promptly. Unlike some online banks, I've found that this service really helps me stay on top of my business finances without any stress.
Exceptional customer service
The customer service at this company is absolutely amazing. The chat-based accounting system is brilliant and has made looking after my finances so much easier. I've never had such attentive and supportive service from any other company. They really listen to their customers and go out of their way to fix any problems that come up. I'm a loyal customer and will definitely stick with them for a long time.
Business banking experience
I just wanted to share that my recent experience with this business banking service has been absolutely fantastic. I've noticed that the team at this company really goes the extra mile to provide top-notch customer service. It's clear that they genuinely care about their customers and are always there to help no matter what. I feel really lucky to have found this bank for all my business needs and I trust them completely to handle my finances with care.
Banking help
I've been using this bank since last October and it's been a real lifesaver for me when it comes to managing my business finances. The support team is so helpful and they're always there for me whenever I need assistance. I am really grateful for Anna and everything they do to help me out!
Account restriction due to random transaction check
My business was going well at first, but then things went downhill when my account got restricted because of a random transaction check. I tried chatting to sort it out, but the lack of communication and not knowing when the restriction would be lifted left me feeling frustrated. This whole situation has made me think twice about using online business banking in the future.
Invoicing made easy
I was really impressed by how easy it was to create invoices just by chatting on the app. It was quick, efficient, and hassle-free. I would definitely recommend this service to any startup in need of a simple invoicing solution.
Tax preparation
The guy who sorted out my taxes, Aftab, is great – really friendly and knows how to explain things well to me. He's patient and gets things done fast, so I was really pleased with how it all went. The ANNA team is top-notch too, always there to answer my questions quickly, which is brilliant.
Online banking account
I thought the online banking account was really easy to use, especially with the live chat feature always there to help with any questions. The app layout was simple and easy to understand, which made it a breeze to keep track of my money. I'd definitely suggest this service to anyone in need of a good banking option.
Query resolution in minutes
I want to give a massive shoutout to this company! I had a question that I couldn't figure out on the app, so I decided to get in touch for some help. In less than a minute, I was chatting with a really friendly customer service rep who managed to sort everything out for me in just 2 minutes. The support I got was top-notch and super quick. I couldn't have asked for better service!
Business support
I've always found the support from ANNA Money to be top-notch when it comes to my business needs. The team is always there to help and offer solutions without any fuss. I'm happy with the service they provide and would recommend them to anyone in need of business support.
Online banking experience
I'll be honest, I wasn't sure about giving this online banking service a go at first. But once I started using it, I was really impressed by how simple and handy it was. My doubts soon turned into appreciation when I realised just how efficient and dependable the service is. Now I'm feeling pretty happy and content with what they offer, and I've even passed on the recommendation to one of my pals. Cheers for all your hard work.
Account application process
Opening an account was a nightmare, to be honest. We spent ages trying to upload documents and understand vague messages, but it was just too much. The whole process was far from simple and it really put us off.
Review with most votes
Query resolution in minutes
I want to give a massive shoutout to this company! I had a question that I couldn't figure out on the app, so I decided to get in touch for some help. In less than a minute... Read onBy: Ashley