TravelSupermarket48 reviews
This score is based on 48 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Half-snooze test
Tried it morning; solid, slightly fiddly
Saw it, gave it a go
Half-wary when my mate showed it; feels reliable
That first sandy morning
I knew it day one — brilliant for packing.
Bit unsure at first
Bit sceptical after past bad buys, but most worries gone.
Handy but slightly messy
handy, but cluttered.
Little win
Used this morning, ordering dead easy (no fuss), delivery a bit slow
Needed for moving day
Worked, sceptical but satisfied
Small relief after booking
Booked fast; confirmation made me relax — still a bit pricey, though.
Clickbait banner cost me
pay more for an add‑on. Felt a bit stitched up. A short cooling‑off window of a couple of hours would have sorted this — annoying, but lesson learned.
Tea-break find
Found it on a tea break. Easy, feels reliable, proper bargain.
Bit of a palaver
Needed mattress for back pain, website poor, service decent, delivery solid.
Finally sorted my holiday
Very pleased — was sceptical, but they fixed my messy booking fast.
Quick, usable site
Needed a replacement chair for bad back; site straightforward, filters helped — felt relieved.
Price confusion, helpful support
Saw it on a mate's post; price vanished, customer service helped and delivery arrived early.
Halfway habit
Mid-booking, I used it last week — prices were clear, quick comparisons, saved time, glad overall.
Hard pass on Train Genius
evasive staff, confusing site tied to TravelSupermarket, though oddly they refunded me completely
Nearly missed a proper UK break
I hesitated at first — after a poor trip last year I needed a UK break for my dodgy back. Thought it was all abroad, but it wasn't, so relieved.
Packed and compared quickly
Clicked through the site while packing for a weekend trip — quick quotes, simple forms, felt a bit barebones. Good for comparing, still haven't picked a provider yet.
Found via a mate
Spotted TravelSupermarket on a mate's blog. Prices felt higher than others and the site was fiddly. I told a friend — decent choice, if awkward.
Hidden fees
Not ideal, I’d warn others — my mate tipped me; I saw the quote on the booking site, they’d left out basic liability and airport fees, annoying
About TravelSupermarket
When you want to book a holiday, there are a lot of things that you need to do. You need to book a hotel, flights, travel insurance and maybe a rental car. So where is the best place to arrange all of these things? One of the companies that you can go to is TravelSupermarket. But what kind of holidays do they offer exactly? How easy will it be to book them? In what kind of location will you end up? And how friendly and helpful will their customer service be if some problem or question happens to come up and you need them to solve it? The best people to inform you on these matters are the people that have booked at TravelSupermarket before. They already have some experience and their opinion can help you to find out if TravelSupermarket might be the right holiday provider for you and your travel companions.
About TravelSupermarket
TravelSupermarket is a UK-based online price-comparison platform for package holidays. They offer all kinds of holidays like winter sun holidays, villa holidays, UK holidays, ski holidays, city breaks, family holidays, holiday cottages, last minute holidays, cruises, holiday parks and summer holidays. Their destinations include cities like New York, Barcelona, Paris, Edinburg, Amsterdam, Dubai, London, Las Vegas, Manchester, Blackpool, Benidorm and more. Most of these cities are not exactly down the street. Therefore TravelSupermarket offers flights to Dublin, Thailand, Florida, Canada, Alicante, Australia, Tenerife, Cyprus and many more countries. While you’re on holiday, you might like to go out and see the country. TravelSupermarket offers car hire in various countries, but also minibus hire, long term car hire and one-way car hire. TravelSupermarket also offers some insurances like family insurance, annual insurance, backpackers insurance, worldwide insurance, winter sports insurance and insurances for people over 65 and/or with a pre-existing medical condition. And, last but not least, they offer travel extras like ferries, train tickets, airport parking, airport transfers, airport lounges and more.
Services of TravelSupermarket
The hotels, flights, travel insurance and travels extras of TravelSupermarket can be booked via their website. All you need to do is to enter some personal details. TravelSupermarket will provide you with some available options and you can choose the one that you like best. They also have an online newsletter that you can subscribe to. This newsletter will keep you posted on all their news and special offers.
Complaints, Compliments and Tips for TravelSupermarket
Have you ever used TravelSupermarket to book a plane ticket, hotel or rental car? They would like to know all about your experience with this company. How easy was their booking process? Was your holiday or trip well arranged? In what kind of locations did you find the hotel they provided for you? And what can you tell us about the customer friendliness and helpfulness of their customer service department? Leave a customer review and share your story about TravelSupermarket with us and potential customers of TravelSupermarket that are trying to find out what to expect from this holiday provider.
How will TravelSupermarket arrange your holiday? Read customer reviews about their flights, hotels, car hire and holiday extras.
Details
Contact Information
Ice Travel Group, 19 – 20 Park Row House, Park Row
LS1 5JF Leeds
United Kingdom
📧 customerservices@icetravelgroup.com
Categories TravelSupermarket
Holidays and Trips | Cheap Holidays Reviews & Experiences | Special Trips Reviews & Experiences | City Trips Reviews & Experiences | Winter Sports and Active Reviews & Experiences | Sun & All-inclusive Reviews & Experiences | Group Holidays Reviews & Experiences | Plane Tickets Reviews & Experiences
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Last update: May 2026
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Review with most votes
Wonderful days thank you so mu
Its really great to experience my Thailand trip with them. they planned everything and made sure that i dont have to do anything. They helped me so amazingly and i love it Read onBy: Terry Ians