Alamo29 reviews
This score is based on 29 genuine reviews submitted via BritainReviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Car rental booking at Zadar airport
I booked a car rental at Zadar airport on their website, but when I arrived, the terms were completely different from what was in my booking email! The deposit was much higher and they didn't even provide the collision damage waiver as promised. I attempted to reach out to customer support for an explanation, but unfortunately, no luck. The only positive was that the car itself was fine, but I definitely won't be using this company again, especially not in Croatia.
Efficient pick up at airport with excellent service from staff
Our airport pick-up was really good, no problems at all. The car we were supposed to get had a small issue, but the staff sorted us out with a better one for free. Dropping the car off was easy and fast too. This was our second time hiring from this company at Heathrow airport with a membership, and we were happy with the service again. The shuttle drivers were nice and helped us with our bags. All in all, we had a good experience and would suggest this company to others.
Car rental experience
I was pretty miffed at the car rental company - when I gave the car back, they slapped me with a £100 charge for a cracked windshield apparently caused during my rental. But I could swear there was no damage when I first took the car. This whole thing has really got me feeling annoyed and unhappy with the service they gave.
Car rental experience
Had a nightmare of an experience with a car rental company. Hired a car from the airport, brought it back after being assured all was good, only to get a call later about a tyre problem and slapped with a massive charge out of the blue. Not my first run-in with these guys, let me tell you. Feeling let down and cheesed off. No way I'm going back to them or any of their mates. Keep clear, folks, it's not worth the hassle!
Car rental experience
I had a really disappointing experience with their service when I travelled a long way to rent a car. I had all the right paperwork but they turned me away just because of a small crack on my ID. It was so frustrating, especially after coming all that way with no other options.
Car rental experience
The place where I hired my car from had a sly system that looked like it was set up to squeeze every penny out of customers for even the tiniest scratch or dent on the rental car. Even though I hadn't actually done any serious harm to the vehicle, I was hit with a massive fee that took weeks to sort out. The team there, Cameron and Tom, were really persistent in trying to find any possible damages, which made the whole thing very annoying. It felt like they were targeting me on purpose, rather than trying to offer a hassle-free rental experience.
Hire car experience
I hired a car for my trip around the UK and dropped it off at Gatwick airport. Even though the people at Alamo said the car was fine, they ended up taking a lot of money from my card without telling me. I was really worried about the way Alamo handled things - they didn't keep me in the loop and didn't explain why they were charging me so much.
Car rental experience
My experience with car rental was actually quite nice. Unlike some other rental companies, they didn't try to push me into buying extra insurance, which was a relief. The car was in good shape and they gave me the choice of returning it with a full tank, which was handy. I've had a rough time with another company before, so this was a pleasant surprise. The only drawback was that the office was a bit far from the airport terminal since the North terminal office was shut. Despite that, I'd definitely think about using their services again next time.
Professional car rental service
I visited France from the UK and after some consultation, opted for Alamo car rental service. The car I got was good as new as it had just a bit over 1,500 miles. The process of renting the car was smooth as the staff that attended to us spoke good English. The car was fast and worked well. The only but was that the navigation system of the car was setup in French. However, I was not too disappointed with that considering the country I was renting the car from. I will be renting a car from Alamo again anytime I visit a country where they operate.
About Alamo
A car rental or hire is an agency or company that is dedicated to renting cars for short periods, usually extending from a few hours to a few weeks. It is often systematized with several local branches and mainly located near airports or busy towns areas and often supplemented by a website allowing online reservations. By sector type, the marketplace for car rental services is divided into organized and unorganized sectors. According to a recent study, organized sector segments are projected to account for roughly 53.69% marketplace valued at the US $ 51,590.18 million in 2017 and should rise to a value of US $ 105362 million by 2025. Interestingly, best-hired cars are those that offer efficacy and expediency. The car may contain a chauffeur and the rental agreement contains the cost of the fuel, insurance and tax amongst others. The taxes may include service tax, sales tax and other government taxes, if relevant. Usually, most people rent cars for eight hours and eighty kilometres in major towns. If one passes the agreed time or distance, he or she will have to pay additional charges. Generally speaking, the price attached to a car depends on the type of car being rented and the place from where it is rented. Where can you rent cars online? Will you be required to submit a duplicate of your driving license, credit card and passport to the company you intend renting a car from? You might want to visit Alamo. But read what people are saying about them here on BritainReviews before giving it a try.
About Alamo
Alamo is one of the world’s leading car rental companies in St Louis, Missouri. Ever since it was launched in 1974, Alamo has been the leading car rental provider to worldwide travellers visiting North America (a value-oriented), globally known brand serving the rental needs of airport vacation travellers. Just like her peers, Alamo offers low rental rates and stress-free client experience at some of the most prevalent travel destinations all over the world. Additionally, the company’s clients in the U.S. can expediently select their automobiles, based upon their booking and demanded car class, and then just drive away from the airport. Alamo is a well-known technology trendsetter, with the company’s first and only online check-in system since 2005, in addition to over 171 self-service kiosks at 63 U.S. locations, that earned her the “Extra Mile Award” from Budget Travel magazine in 2007. More so, Alamo also serves as a certified rent a car of Walt Disney World Resort and Disneyland Resort.
10 BEST TIPS for SAVING ON RENTAL CARS - How to Rent a Vehicle for cheaper auto rates 2018
Products and services of Alamo
Aside from renting cars, Alamo offers such services as family vacation travel and international inbound travel to the U.S amongst others.
Compliments, complaints and tips for Alamo
Have you in time past rented any car from Alamo? Were you satisfied? Where the company’s team of personnel attendants resourceful? would you consider suggested their services to a friend or family member? And how would you rate them if you were asked to do so? Please do not hesitate to leave independent reviews about them here, as it would help potential customers make the right decision.
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Car services | Car Rental Reviews & Experiences
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Last update: February 2026
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Review with most votes
Professional car rental servic
I visited France from the UK and after some consultation, opted for Alamo car rental service. The car I got was good as new as it had just a bit over 1,500 miles. The process of... Read onBy: Royston Bourke