Argus Car Hire24 reviews
This score is based on 24 genuine reviews submitted via BritainReviews since 2019.
Featured Reviews
Reviews (24)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Avoid Goldcar (and brokers that send you there)
don't use Goldcar, or any broker that funnels you to them — you'll regret it. I hired with them on a recent holiday to Spain and at first glance everything seemed fine, but problems started straight away. I had filled in arrival times and flight details, yet the car wasn't ready and I ended up walking to two separate collection points to sort it out. The big issue was the insurance and deposit spiel — Argus suggested a cheap policy, but Goldcar insisted we either paid their €130 insurance on the spot or leave a whopping €1,100 deposit on a credit card (we don't have one). We ended up reluctantly paying their fee and then another charge for returning the tank not completely full. So a cheap hire quickly ballooned in cost and hassle. On the plus side, once we finally had the car it was clean and drove fine — that was a small surprise — but overall the extra fees and the awkward collection process left a bad taste.
Overpacked but relieved
Standing at the Dollar desk with too many bags and that sinking feeling — I’d booked through Argus for a larger SUV and wasn’t sure if it would actually turn up. I was a bit wary beforehand (you hear stories, and I’ve had one or two awkward experiences with other brokers), so yeah, I was bracing for hassle. At the desk they first said my reservation was for a standard SUV, which made my stomach drop — but after a bit of back-and-forth and me phoning Argus, things did get sorted. It wasn’t instant, and I did feel like I had to chase them a little (I even paid extra for “premium” support which felt a bit odd), yet in the end a suitable car turned up and all our luggage fit comfortably. So the doubts I had beforehand? Mostly faded once the right vehicle arrived. Could communication have been clearer? Definitely. Am I glad it worked out? Absolutely — relieved and grateful, really. Won’t call it perfect, but for the price and the final result I’m happy I stuck with it.
Late-night hire left a sour taste
We touched down quite late, kids half asleep, and were just trying to get the holiday started — simple, right? The car itself was fine to drive, handled the winding roads and packed beaches without fuss, so that part of it worked. The problem was the insurance we'd bought beforehand. Online chat had made it sound like decent cover, so for peace of mind we went for the premium option. At the desk they practically shrugged and said it didn’t cover what we thought it did (roof, underside — bits you’d expect it to include). That left us standing there with three tired children and a bill to sort, so we ended up paying extra on the spot to get a car out of the lot. I tried to get someone from the insurer to sort a refund or at least explain — webchat cut off, calls went unanswered, and asking for a manager didn’t help. Annoying, because the hire itself was useful for everything from supermarket runs to a couple of day trips, but the admin and the surprise cost really spoiled the start of the trip. It’s not all bad — the car was sound — but the handling of the insurance and the lack of proper support were poor. Would have appreciated honest, clear info up front and someone who actually follows up.
Flight change, missed pick-up time, and unhelpful customer service
I had to change my flight which meant I needed to delay picking up my rental car by a day. But when I tried to let the company know about the change, I couldn't get through to them by phone or online because of technical problems. When I finally managed to reach them, it was past the pick-up time, so they ended up cancelling my booking and wouldn't give me a refund.
Smooth car rental process
I had an amazing time with a car rental company not long ago. Everything went smoothly, from booking to getting the car. It was in excellent condition and had hardly been driven, so I really enjoyed using it on my trip. It was really fuel efficient and the white colour outside kept it cool inside, which was great in the hot weather. The price was fair too, so I'll definitely be using this rental company again for my future trips.
Quick booking process
I had a really good experience with the car hire I booked online. The car was in great condition and the price was fair. But, it was a bit tricky to find the office and the car because the signage and directions were not very clear. Also, I think it would have been helpful to have more information about the fuel policy.
Car hire, extra insurance, car was okay.
I rented a car and also got some extra insurance from the car hire service. But when I went to pick it up, the local hire company was trying to make me get their insurance instead of the one I already had. It wasn't very nice. But, in the end, the car was fine and it did what I needed it to do.
Car hire in Portugal
My time with the car hire company in Portugal was absolutely wonderful. It was all very straightforward, and I managed to pick up a really nice car for my travels. The chap, Gerson Silva, who picked us up from the airport was extremely welcoming and talkative, which really added to the enjoyment of the whole thing. He even drove me back to the airport in the hire car, so I didn't have to wait around for a shuttle. All in all, I had a fantastic and reasonably-priced time with this company, and the staff were just lovely.
Delayed car pickup
My experience with this car rental company was really disappointing. I had to wait a long time for them to bring me the car, which ended up making them think that I wasn't going to show up at all. When I tried to sort things out with customer service, they were not helpful at all and couldn't solve the problem. So, all in all, I wouldn't suggest this company to anyone.
Airport car pick-up, hidden charges
My time at Toulouse-Blagnac airport wasn't great because the signs telling me where to pick up my car were confusing. I'm getting on a bit now, so having to walk quite a way to get to the car pick-up was a bit of a struggle, especially without a shuttle service.
Car hire booking
I booked a car hire recently, but had a bit of a nightmare with the rental company. When I went to collect the car, they told me they couldn't take my credit card for the deposit because it needed a signature and not a PIN. They suggested I buy extra insurance to avoid the deposit, which I know is a dodgy move. I even showed them that my card had a PIN, but they wouldn't listen. I tried to sort it out with both the rental company and Argus Car Hire, but they were not much help. It seemed like Argus didn't want to help me and just took the rental company's side, which was really frustrating. I trusted them for a smooth car hire, but was let down.
Budget-friendly car hire
I booked a cheap car rental for my trip on a website, and it was super easy. I had a lot of choices to pick from, which was great. When I got the car from Green Motion, I was really happy because it was in top condition and had hardly been driven. All in all, the car hire was a good experience for me.
Booking a car in Houston
I recently booked a car from a car rental agency in Houston, Texas, and unfortunately, I had a pretty bad experience. When I got to the rental location to pick up the car, they told me that they didn't have any available vehicles, even though I had made a reservation and paid in advance. Me and my family were left stuck and had to pay more for a different mode of transport. On top of that, I still haven't received a refund for the rental that never happened. It's really disappointing to come across such unprofessional and unreliable business practices, so I would suggest being cautious and thinking twice before renting a car from this agency.
Misrepresentation of vehicle size
I was really let down by the car hire company because they gave me the wrong size car. I asked for a 5 person 5 case Salon Car, but ended up with a tiny 1 litre Kia Stonic that just wasn't big enough for my group. It was such a hassle and so annoying, having to squeeze all our stuff into a smaller car and do multiple trips to get everyone where they needed to go.
Car Rental
CUSTOMER BEWARE. FRAUDLENT. SCAM. RIPOFF.
Customer Beware. Fraudulent. Scam. Ripoff.
I booked a car through Argus Car Care and was charged even though no car was provided. Upon arrival in a new city in the early evening, I walked to the airport car shuttle location. After waiting for a lengthy period of time, I learned the car rental company had already closed and wouldn't be providing shuttle service nor rental cars until the following morning.
When booking the car through Argus, there was no notification about the business hours of the car rental place. In fact, Argus happily accepted my reservation for a time that was impossible to pickup, due to the rental car company being closed! The car company phone system confirmed they had closed an hour prior to my arrival at the shuttle location. I was left stranded, without a car, in a foreign city!
I contacted the rental car company the following morning and they apologized for the situation. They promptly cancelled my reservation but referred me to Argus for the refund. I contacted Argus and they refused to issue a refund. I escalated to a supervisor / manager on duty. She also refused to issue a refund but agreed to open a "case". After multiple email exchanges and a few days later, Argus closed the "case" with a statement saying they wouldn't issue a refund.
This is a fraudulent company operating in a shady manner. Their business practices take advantage of people and their customer services is absolutely TERRIBLE. CUSTOMER BEWARE and avoid this company at all costs. Attorneys: Contact me if interested in going after this company.Easy booking, clean cars, great value
I've used this car hire service quite a few times now and I've always found it really easy to book a car without any trouble. The cars might not be the very latest models, but they're always clean and work well. The prices are really reasonable too, which is a big plus for me because I feel like I'm getting a good deal. I wouldn't think twice about using this car hire service again in the future.
Efficient rental service
The staff knew their stuff and got things done quickly, the cars were top-notch, and the prices were fair, even when returning in a different city. Just make sure to keep an eye on the drop off times mentioned in the rental agreement. Cheers.
Quick and easy booking process
I recently used this service to book a car rental for my trip to Melbourne and I was generally happy with the price and how easy it was to rent the car. However, I was a bit disappointed that nobody told me about the toll system in Melbourne. This led to me getting some surprise charges that I could have avoided if I had known about it beforehand. Even though booking was straightforward, I think they could do better in making sure customers are aware of important details like this.
Smooth pick-up, upgraded vehicle
I hired a car recently and the pick-up process went really smoothly. I didn't have any problems getting the car, and to my surprise, I was given a better vehicle than the one I had booked. The staff were really professional and quick, which made the whole process easy. I was really happy with my experience overall and would definitely recommend this service to others.
Easy booking process
I've used this car hire company a few times now and I must say, I've always been really impressed with their service. The booking process is really simple and stress-free, plus they have a great range of cars to choose from all at competitive prices. One thing I really like is that if I do happen to find a cheaper deal somewhere else, I can easily rebook with them and get a refund straight away. The confirmation for the new car is also quick and efficient, which I appreciate. Overall, I always choose Argus when I need a car hire, especially when I'm in Ireland. So, big thanks to them for their reliable service.
About Argus Car Hire
Argus Car Hire is a car hire comparison service founded in 1959 in Ireland. The company specialises in providing customers with access to a wide array of rental car options through partnerships with international car hire companies. By aggregating offers, Argus Car Hire enables users to compare prices and availability, ensuring they secure competitive rates and suitable vehicles for their needs. The company's platform serves both leisure and business travellers, facilitating car rental bookings across various global locations.
Bonus!
📊 How did Argus Car Hire shine for you?
Contact Information
Categories Argus Car Hire
Car services | Car Rental Reviews & Experiences
Page Statistics
Last update: November 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Professionals
I appreciate your cooperation and team support. Also a trusted company from where finest car can be hired. Your cars are being regularly hired by our company marketier , so I... Read onBy: Tabea