Argus Car Hire30 reviews
This score is based on 30 genuine reviews submitted via BritainReviews since 2019.
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CUSTOMER BEWARE. FRAUDLENT. SCAM. RIPOFF.
Customer Beware. Fraudulent. Scam. Ripoff.
I booked a car through Argus Car Care and was charged even though no car was provided. Upon arrival in a new city in the early evening, I walked to the airport car shuttle location. After waiting for a lengthy period of time, I learned the car rental company had already closed and wouldn't be providing shuttle service nor rental cars until the following morning.
When booking the car through Argus, there was no notification about the business hours of the car rental place. In fact, Argus happily accepted my reservation for a time that was impossible to pickup, due to the rental car company being closed! The car company phone system confirmed they had closed an hour prior to my arrival at the shuttle location. I was left stranded, without a car, in a foreign city!
I contacted the rental car company the following morning and they apologized for the situation. They promptly cancelled my reservation but referred me to Argus for the refund. I contacted Argus and they refused to issue a refund. I escalated to a supervisor / manager on duty. She also refused to issue a refund but agreed to open a "case". After multiple email exchanges and a few days later, Argus closed the "case" with a statement saying they wouldn't issue a refund.
This is a fraudulent company operating in a shady manner. Their business practices take advantage of people and their customer services is absolutely TERRIBLE. CUSTOMER BEWARE and avoid this company at all costs. Attorneys: Contact me if interested in going after this company.Easy booking, clean cars, great value
I've used this car hire service quite a few times now and I've always found it really easy to book a car without any trouble. The cars might not be the very latest models, but they're always clean and work well. The prices are really reasonable too, which is a big plus for me because I feel like I'm getting a good deal. I wouldn't think twice about using this car hire service again in the future.
Efficient rental service
The staff knew their stuff and got things done quickly, the cars were top-notch, and the prices were fair, even when returning in a different city. Just make sure to keep an eye on the drop off times mentioned in the rental agreement. Cheers.
Quick and easy booking process
I recently used this service to book a car rental for my trip to Melbourne and I was generally happy with the price and how easy it was to rent the car. However, I was a bit disappointed that nobody told me about the toll system in Melbourne. This led to me getting some surprise charges that I could have avoided if I had known about it beforehand. Even though booking was straightforward, I think they could do better in making sure customers are aware of important details like this.
Smooth pick-up, upgraded vehicle
I hired a car recently and the pick-up process went really smoothly. I didn't have any problems getting the car, and to my surprise, I was given a better vehicle than the one I had booked. The staff were really professional and quick, which made the whole process easy. I was really happy with my experience overall and would definitely recommend this service to others.
Easy booking process
I've used this car hire company a few times now and I must say, I've always been really impressed with their service. The booking process is really simple and stress-free, plus they have a great range of cars to choose from all at competitive prices. One thing I really like is that if I do happen to find a cheaper deal somewhere else, I can easily rebook with them and get a refund straight away. The confirmation for the new car is also quick and efficient, which I appreciate. Overall, I always choose Argus when I need a car hire, especially when I'm in Ireland. So, big thanks to them for their reliable service.
Car rental purchase
I arrived at the car rental office at 9:00 am, but there wasn't anyone at the counter, so it messed up my plans a bit. It wasn't Argus Car Hire's fault though, it was actually the car rental company's mistake.
Rental car experience
Recently I had a bit of a nightmare with a car rental company that really let me down. I had booked a car for a 40-day trip in the US and paid over 2000 euros upfront. However, when I got to the rental desk, I was told I couldn't pick up the car because my credit card wasn't accepted for the $400 deposit. Even though I quickly sorted out a new credit card, the rental company went ahead and cancelled my booking. To top it off, they wouldn't give me my money back or pay the supplier, Alamo. So now I'm left over 2000 euros out of pocket and without a car to rent.
Car hire
In 20 years of renting cars around the world I've never had such bad experience and such useless customer service..
I was left stranded at 2am with elderly mother and child in foreign country without a car as it was refused by the actual car suppliers due to us not having IDP (on UK license). It is not mandatory according to Lithuanian and British governments. It is NOT required by the car suppliers either! It was for some odd reason though on the booking confirmation ticket that you'd open when actually collecting your car.
I have spoken with the supplier directly whom advised that if we would have made the booking with them directly we wouldn't be required to provide IDP.
When speaking with Argus so called customer service they played the blame game referring to the booking ticket rules (that go against government and actual supplier rules) and reminding me that I have agreed to this. They refused to speak with suppliers to clarify this as well refused us refund.
If you want to save yourself time, money and ruined holiday - don't use Argus! Go to your car hire places direct no matter how small they are!Professionals
I appreciate your cooperation and team support.
Also a trusted company from where finest car can be hired.
Your cars are being regularly hired by our company marketier , so I know about Argus Car Hire.I had the misfortune to use this company for my 70th birthday trip to Portugal, which had to be cancelled due to quarantine restrictions. All my other bookings were cancelled without problems. However, when I checked my hire car booking, Argus Car had never sent me a booking confirmation (only an email to say they were going to find out if the car I needed was available) and I didn't think I needed to do anything. Unfortunately on a day my email was down, they took more than £500 from my account and by the time I realised it they said I could no longer cancel. They have still not provided me with a copy of the confirmation they say they have sent. Moreover, when I contacted the Car Hire Company (YES Car Hire Faro), they told me they had not received one cent of the money that Argus have taken from me. I find this shocking that an agency like this can simply pocket an amount like this. Will of course never use them again and want to warn other customers not to use them .
It agree, this magnificent idea is necessary just by the way
About Argus Car Hire
Argus Car Hire is a car hire comparison service founded in 1959 in Ireland. The company specialises in providing customers with access to a wide array of rental car options through partnerships with international car hire companies. By aggregating offers, Argus Car Hire enables users to compare prices and availability, ensuring they secure competitive rates and suitable vehicles for their needs. The company's platform serves both leisure and business travellers, facilitating car rental bookings across various global locations.
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Car services | Car Rental Reviews & Experiences
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Last update: January 2026
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Professionals
I appreciate your cooperation and team support. Also a trusted company from where finest car can be hired. Your cars are being regularly hired by our company marketier , so I... Read onBy: Tabea