Argus Car Hire21 reviews

I had the misfortune to use this company for my 70th birthday trip to Portugal, which had to be cancelled due to quarantine restrictions. All my other bookings were cancelled without problems. However, when I checked my hire car booking, Argus Car had never sent me a booking confirmation (only an email to say they were going to find out if the car I needed was available) and I didn't think I needed to do anything. Unfortunately on a day my email was down, they took more than £500 from my account and by the time I realised it they said I could no longer cancel. They have still not provided me with a copy of the confirmation they say they have sent. Moreover, when I contacted the Car Hire Company (YES Car Hire Faro), they told me they had not received one cent of the money that Argus have taken from me. I find this shocking that an agency like this can simply pocket an amount like this. Will of course never use them again and want to warn other customers not to use them .

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