Economy Bookings - Overall Rating based on 19 reviews

74% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-02
Booking a rental car
My experience with Economy Bookings was a bit annoying because of a technical issue with the CC a...Read on
I. Rogers

Most relevant negative review

  2024-03-24
Overcharged for booking
I was really looking forward to booking a car through this website, but when I got to the checkou...Read on
H. Shaw

Review with most votes

  2023-02-13
Rent a Car
The company did not provide a rental car as per the promise made while charging half the amount. ...Read on
Rishi

Reviews (19)

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    Rental car booking experience

    I was really happy with how quickly I managed to book a hire car on this website. The prices were a lot cheaper than the other sites I looked at. But I did get a bit confused about where exactly the car hire offices were, whether they were at the airport or somewhere else. It would have been really useful to have Arabic language support as well.


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    Booking a rental car

    My experience with Economy Bookings was a bit annoying because of a technical issue with the CC autofill when I was booking. The autofill didn't work properly, so I had to type in my credit card details manually to finish the booking. It took longer and was a bit of a hassle.


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    User-friendly website, wide selection, competitive prices

    I found the website really easy to use, they had clear categories and filters which made it simple for me to find the perfect vehicle for what I needed. There were loads of different vehicles to choose from, so I had plenty of options to suit my taste and budget. The prices were great too, I was able to find a good deal without any hassle.


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    Car hire extension due to unforeseen circumstances

    I had a bit of a problem and had to extend my car hire at a few different places, like the ones on Ipswich Road in Cardiff, Cardiff Airport, and Bristol Airport. The people working there were really good and helped me out a lot, which made things much better for me when I was feeling a bit stressed. I'm grateful for their help and how quickly they sorted everything out for me.


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    Quick rental, fighting over refund

    My experience with Economy was a bit frustrating and disappointing, to be honest. The process of renting from them was pretty simple and speedy, but when it came to getting a refund, that's when the problems started. Economy was being quite difficult about it, and it honestly didn't sit well with me. All in all, not the greatest customer service I've ever had, that's for sure.


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    Online hassle-free booking process

    The online booking process was really fast and simple, which saved me loads of time. I think this service is great and I'll definitely use it again in the future.


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    Quick and cheap car rental

    Economy Bookings is the top choice for renting a car. They offer great prices, much cheaper than other places. Booking a car with them is quick and simple, which is perfect for when you're busy or feeling lazy like I am. I would definitely recommend using them for your next trip.


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    Car hire booking experience

    All in all, I had a really good time booking a car with this company. The website was easy to use and I got really informative emails way before my rental day. The folks at the car hire company were super helpful and made everything so effortless. I'll definitely be using their service again in the future.


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    Overcharged for booking

    I was really looking forward to booking a car through this website, but when I got to the checkout, they ended up charging me nearly double the price they originally showed! It felt like such a rip off, I was left feeling completely scammed and let down. Seriously, who even does that? It's just not cool at all.


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    Simple and easy

    I've just sorted out my car rental and it was dead easy. The prices were much better than the other places I checked out, and I didn't come across any surprises or extra charges. It all went really smoothly.


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    Booking process ease

    I found it really easy to book, everything went smoothly. One thing I did notice was that they didn't give the address until after booking, maybe they could add that in for future customers to make it even easier.


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    Easy booking process

    I found booking a car really easy with this company. Their website was simple and didn't have too many extra steps. I liked how straightforward it was to reserve my rental car. The prices were pretty good too, which was a nice surprise. The only thing I'm worried about now is if I'll actually get the exact car I booked.


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    Car rental booking with delays

    I rented a mid-sized SUV through a third-party website, but when I got to the pickup location, there wasn't any SUV available which caused a delay of nearly 2 hours. I even paid extra for early pickup but the vehicle wasn't ready as they had promised. After a month of investigating, the response I got from the third-party website was really disappointing. They didn't want to give me a refund and used proof of payment and the signed rental agreement as their reasons. The evidence they showed me clearly proved the delay in getting the vehicle, but they chose to ignore it. This whole experience has left me with a bad impression and I won't be using their services again.


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    Lack of transparency in fees and costs

    This company isn't very clear about their fees and costs. I couldn't find a detailed breakdown of the expenses, so I couldn't claim them back. The fact that their pricing isn't transparent really puts me off, and I probably won't use them again. The customer service was disappointing too – they just told me to look online for help, which wasn't very useful. I also had trouble figuring out if my e-credit was going to be used, which just added to my frustration with the whole thing.


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    No car rental 🚘

    Just got to Dallas and my mate forgot his credit card. Tried to use his debit card but they refused it. We called customer service and a nice lady told us to send an email for a refund. We sent one but got no reply 😬. Called again and a rude bloke said no refund, even if we made a new booking. It's a total rip off 😡. Would recommend avoiding them!


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    First-time car rental

    As a first-time customer at Economy Bookings, I would say everything has been pretty smooth up to now. I'll give my final verdict after the whole car rental thing is done. Booking was a piece of cake, customer service was really helpful with all my questions, and the price was reasonable compared to other rental companies. I can't wait to get the car and hit the road.


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    Car rental booking

    I thought the booking process was really informative and easy to use. One thing I'd recommend for Canadian customers is to make it clear that charges are in US dollars and will be converted to the estimated price shown. This way, customers won't be caught off guard during the booking process. But, on the whole, I was happy with the service and the car rental options.


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    Rent a Car

    The company did not provide a rental car as per the promise made while charging half the amount. 
    Their terms and conditions were misleading and did not clearly mention that despite purchasing the full coverage of insurance, the exorbitant security amount  had to be paid. 
    So customer get into a situation:  - 
         1. if he pays security - in case of any scratch even the charges will be deducted from 1500 pound security deposit and the agency giving the car has nothing to do with the insurance coverage.     2. If the customer does not pay  - then the half amount deposited will be forfeit and will not be refunded.  Nowhere during booking,  the blocking of 1500 pounds of amount gets reflected... accept the misleading terms and condition which are so well drafted to cheat the customer that he gets trapped in the loop.       
    The misleading terms are highlighted.        


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    car renta EconomyBookings

    Always best price, loads of cars, easy to book